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Mercure Hotel Duesseldorf City Center

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713 Reviews from our TripAdvisor Community

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Showing 313: English reviews
Frinton-On-Sea, United Kingdom
Reviewed 5 days ago NEW

The city was far more interesting than we had anticipated. This hotel although located in good position for railway station was some distance from the old town. The hotel was good,except on one day the tea/coffee cups etc were not cleaned. Also our room was large and well appointed but who thought of putting a frosted glass door on the...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank clintstrutt
Tallinn, Estonia
Reviewed 1 week ago NEW

I've stayed in different countries Mercure hotels and I booked this one because I expected stable quality. Unfortunately this hotel is off date and my room was not clean. Dust and cookie crumbs on the desk, dust everywhere, hair dryer was sticky so I really didn't feel good using it. I could hear people talking in their rooms... Only positive...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank helinas2017
Jakarta, Indonesia
Reviewed 1 week ago

Love the hotel. Located near the train station from airport. 10 minutes walks to the old city. The breakfast was excellent. The croissant was super! The room size is ok, not really spacious but good..

Review collected in partnership with Accorhotels.com
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Helpful?
Thank willysis
Sven_Schlueter, General Manager at Mercure Hotel Duesseldorf City Center, responded to this review

Thank you very much for your great feedback and sharing your experience! Best regards, Sven Schlüter General Manager

Enkhuizen
Reviewed 2 weeks ago

Location, room, breakfast all were high standard and comfortable. The heating in the room 155 was so-so and rather cool during the evening/night (outside -10 degrees), as the curtains are closing off the radiators but the seize of the room and bathroom were great.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 229jacobm
Hamburg, Germany
Reviewed 2 weeks ago

I stayed at the hotel for one night, landed in Dusseldorf and didn't want to drive through the night, check-in was fast and the night staff was very friendly, parking in the hotel garage is really easy and the space is quite adequate for a normal sized SUV. The room... to be honest I cannot understand how it managed to...

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Helpful?
Thank CCA_990
dublin
Reviewed 4 weeks ago

Hotel is located about 5 mins walk from main train station. Check in is quick , staff are friendly and informative. The room is very spacious only complaint I would have is the shower is very awkward to use. Breakfast was a bit manic on the first morning as hotel was busy, better on the second morning. Not a lot...

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Helpful?
Thank PatDub
Brisbane, Australia
Reviewed 4 weeks ago

This is a comfortable hotel in a good location if you are arriving and leaving by train. It's a short walk from the train station and a 15 minute walk to the Altstadt. Our room & bathroom were really spacious and we were very impressed by the excellent breakfast. There were plenty of hot and cold options to choose from...

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Helpful?
Thank Suzie L
Sven S, General Manager at Mercure Hotel Duesseldorf City Center, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Leicester, United Kingdom
Reviewed 4 weeks ago

ExcellentHotel comfortable bedrooms and high class breakfasts would highly recommend. Staff extremely helpful and the free wifi for booking return flights made the stay in Düsseldorf a fantastic weekend

Review collected in partnership with Accorhotels.com
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Helpful?
Thank frederickw585
Dublin Ireland
Reviewed 15 December 2016

This was my third visit to this hotel. I chose it again as I found the location good for walking to the train station, shopping, Old town and the Christmas markets. I have to say I was a little disappointed on this visit as I didn't find the hotel to be of the same standard as previous visits. Firstly the...

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Helpful?
Thank Breezer25
Paris, France
Reviewed 13 December 2016

Realy bad time, where is " feel welcome", not possible to check in at 14h00 even I have a gold car Technicien start at 9H00 with ... and so cold in the room but this hotel is realy good located you have to walk 5 min for join beautiful shop

Review collected in partnership with Accorhotels.com
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Helpful?
Thank timcC5344GV

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Near Mercure Hotel Duesseldorf City Center

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Mercure Hotel Duesseldorf City Center offers 163 rooms and is located in the heart of Dusseldorf between the main railway station and the renowned Konigsallee 800 m away. Providing ideal access to the exhibition centre and the international airport just 10 km away, the Mercure hotel also features the Apero bar, the Quatre Saisons brasserie, a terrace and three conference rooms. ... more   less 

Additional Information about Mercure Hotel Duesseldorf City Center

Address: Am Stresemannplatz 1, 40210 Dusseldorf, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Dusseldorf > Stadt-Mitte
Price Range: ₹ 4,818 - ₹ 19,346 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Duesseldorf City Center 4*
Number of rooms: 163
Reservation Options:
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Also Known As:
Mercure Hotel Duesseldorf City
Mercure Duesseldorf City Center
Mercure Hotel düsseldorf
Hotel Style:
#33 Luxury Hotel in Dusseldorf
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Duesseldorf City Center staff and other travellers.
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Questions? Get answers from Mercure Hotel Duesseldorf City Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the back of the building are quieter”
 of 5 bubbles Otherguru, 8 Dec 2016 | Read review
“Go for the Appartmenthaus!”
 of 5 bubbles Gelim, 14 Nov 2016 | Read review
“Choose a room towards the backyard.”
 of 5 bubbles 302geira, 28 Sep 2016 | Read review
“Try not to get rooms on the top floor”
 of 5 bubbles AlexUrjan, 27 Aug 2016 | Read review
“The rooms are well insulated so no trouble”
 of 5 bubbles pussycat337, 17 Aug 2016 | Read review
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