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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
Hotel Indigo Dusseldorf- Victoriaplatz, an IHG hotel
759 reviews
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Awesome place and booked in the suite with a terrace. Breakfast was awesome..... the vegetarian and salmon hot meal and also the raw meat ball and croissant is lovely. The people and location is also great.
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spent two nights in a superior king room with lots of space and a small balcony. Very comfortable bed, very good rain shower and lots of lovely details such as good coffee machine, nice shampoo, local beverages in the minibar and free hot water bottle brought to the room. Breakfast was included and was really good with a broad variety of items. We once used the gym and wellness area which is for a hotel extremely good equipped as they are cooperating with an health center next door. Shopping in the city center, going to restaurants and visiting some exhibitions, we did almost everything by foot as the hotel is quite central located. Staff was always friendly and helpful! I can highly recommend staying at Indigo Hotel as it will provide you a very comfortable time!
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from h0telindig0, General Manager at Hotel Indigo Dusseldorf- Victoriaplatz, an IHG hotel
Responded 19 Feb 2020
Dear SpicyFfm, Thank you so much for your valuable feedback. We are more than happy to see that you enjoyed your stay with us. I will share your review with all the team members and I am sure they will appreciate your warm words. It is our highest aim to spoil our guests like friends and to improve where it´s possible. Your comment will help us to get even better. Please feel free to contact me directly for a future stay with us. Just send a short email to reservation@indigoduesseldorf.com. With kind regards Katja Schnabel
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We stayed one night in this hotel and we especially enjoyed the spacious room with everything you want to find in a room. The staff at the reception was very nice and the location not so far from the center. You can park the car for €18 per night in the q park next door. The only thing that could have been a bit better was the breakfast (more choice in meat, no boiled eggs and salmon for instance. But definitely recommend this place.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from h0telindig0, General Manager at Hotel Indigo Dusseldorf- Victoriaplatz, an IHG hotel
Responded 16 Jan 2020
Dear Manon066, thank your taking some time to write us such a nice review and for choosing our Hotel Indigo for your time in Düsseldorf. I am really glad to hear you enjoyed our spacious rooms and could enjoy our friendly service. We appreciate your comment regarding the breakfast options since we try to improve and get better everyday. The whole team wishes you all the best until your next stay with us hopefully very soon. Kind regards Katja Schnabel General Manager
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I cannot believe that this hotel is part of the IHG Group. The trade show that we were due to attend was cancelled due to the German Government disallowing major events during the COVID pandemic. The IHG group stated that all bookings made up to 31 December 2020 can be cancelled without penalty. This hotel however refused to offer a refund or a credit for future use and stated in an email that they have to assert their own interests. They have then stopped responding to all emails sent and I have lost all money that was paid in November 2019 despite the group's policies. This is the worst hotel out of all accommodation booked on a 6 week vacation. Zero assistance, customer service or honouring of IHG policies.
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Date of stay: June 2020
Value
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed for one night. As Spire member I was upgraded to a better room. Room had a nice balcony and all what is needed. Parking is expensive, around €20 per day at public garage next to the hotel. Think hotel should have a better rate for guests. Also minibar did not have any price card so I assume it was complementary with the room upgrade, but after checking with the front desk it was actually at charge. But they didnt put a price card due to covid-19. If so, this needed to be mentioned at check in. This is at least deceptive if not ilegal so giving only 3 stars.
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Hotel Indigo Dusseldorf- Victoriaplatz, an IHG hotel
Responded 25 Sept 2020
Hello idumancic, Providing the best hotel experience begins with excellent service. It has always been our pleasure to assist our guests in whatever way we can. Thank you for choosing to stay with us and for taking the time to leave us feedback. I am sorry that price cards were not placed on the items at the minibar. I have shared your comment with our Hotel Management for review and the necessary improvements needed at our end. I hope we get the chance to serve you again and create a better experience for you in the future. Warm thoughts, Deborah R. Case Manager IHGService
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The hotel is in a quiet location, and you can walk through beautiful parks to the old town in about 25 minutes, making the hotel particularly suitable for travelers with dogs.
The design and interior are based on the obvious theme of fashion. A nice idea, but the color scheme is perhaps a little dated, or let's say it's a matter of taste.
Our suite was bright and spacious. Everything was clean, but the furniture was a bit worn here and there. In my opinion, the ambience was rather cold and not very cozy. In any case, the room scored points with comfortable beds, a high-quality bathroom and free coffee/tea station.
Nobody can probably do anything about the false fire alarm and evacuation at night, and of course safety always comes first. Nevertheless, a little reparation or compensation would have been nice, because our night's sleep was ruined.
It should be emphasized that the staff are very friendly throughout. Two-legged and four-legged friends feel welcome. We would definitely stay here again for a short trip, not least because of the good price/performance ratio.
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Date of stay: May 2024Trip type: Travelled with family
Room Tip:Parkmöglichkeit im Q-Park Kaiserpark in unmittelbarer Nähe.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a lovely stay here. As a Spire Elite member I was given a spacious room with comfy bed and big desk, and tons of windows casting great light into the room. The hotel is in a convenient location for me - a 10 minute walk to the Rhine and big park where I took a lovely walk after work. Breakfast was particularly good - quite a standard buffet but tasty and high quality. The staff were also friendly and helpful. I'll return.
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Date of stay: October 2019
Rooms
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from h0telindig0, General Manager at Hotel Indigo Dusseldorf- Victoriaplatz, an IHG hotel
Responded 6 Feb 2020
Dear andreww912, Thank you very much for your lovely feedback. The entire staff is more than happy to see, that you had a great time in Düsseldorf and especially in our beautiful Hotel Indigo Düsseldorf Victoriaplatz. Let us know, when you will be back in the city. We will make sure, that you get the best available rate at our property. Warm regards Katja Schnabel
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After an enforced stopover in Düsseldorf due to bad weather cancelling flights, I needed a hotel relatively close to the airport and as an IHG member I chose this one. The best decision of the weekend! Lovely spacious room, clean and well-equipped, staff were fantastic, food delicious. I think I will make this my go-to hotel for future trips to the Düsseldorf region
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from h0telindig0, General Manager at Hotel Indigo Dusseldorf- Victoriaplatz, an IHG hotel
Responded 13 Feb 2020
Dear MichaelW6612, first of all I am sorry to hear, that your flight has been canceled. But it seems, that you made the best out of the unforeseeable circumstances. We would be happy to welcome you back with us. Feel free to contact our reservation department directly for further reservations. With kind regards Katja Schnabel
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Arriving with the Stadtbahn at VictoriaPlatz. I took the Fisherstrasse/Kaiserwerhterstrasse exit (stairs only!) Then it only takes 4 minutes walking to reach the Indigo. Check in was very pleasant. Questions answered in a friendly manner. I had booked a superior room and was assigned room 422. Spacious and comfortable with all one needs. Enough hangers, bathrobes and wardrobe space. The '22' numbered rooms come with a small balcony and are at the back of the property with garden view. Breakfast was a pleasant affair. Nice selection of the usual items even weihnachts stollen one morning. (bio)Eggs can be ordered any way one desires. Very friendly staff. Housekeeping did a fine job.Please do not forget to always leave a little something on your pillow for them! If one word applies to this hotel it is friendliness. They also get things done in a professional way. I certainly would recommend this hotel.
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Date of stay: November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eva Llera Rodriguez, Guest Services / Front Office at Hotel Indigo Dusseldorf- Victoriaplatz, an IHG hotel
Responded 26 Jan 2022
Dear ynguy, What a wonderful review! Thank you very much for valuing and sharing your stay with us in detail. It makes us very happy to know that everything was to your liking. We will continue working so that everything continues like this and even better. We will be delighted to see you again in our hotel. Sincerely,
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Staying at Hotel Indigo Düsseldorf for a short City-Trip and Long-Weekend Holiday. Really my first visit in Düsseldorf, we reserved 2 rooms with a special request to have the rooms on the same floor. Additionally, we reserved deluxe rooms with balcony.
Well, the rooms we got had not been on the same floor, one room was "downgraded" without compensation because we used IDG points to get the room.
Overall, both rooms had issues with cleanness, only the obvious spots in the room been cleaned, the rest was dusty and partly dirty. The safe in one room was not usable - battery empty, staff didn't manage to get this fixed. Staff itself was not very helpful and not making the impression of been very competent.
Certainly can't recommend Hotel Indigo. Defiantly will use another Hotel when travel to Düsseldorf.
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Date of stay: May 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Hotel Indigo Dusseldorf- Victoriaplatz, an IHG hotel
Responded 21 Jun 2022
Hello OliverS_12, We value your opinion as it helps us understand how to serve our guests better. I apologize for not meeting some of your expectations, and I have shared your sentiment with our management to ensure proper action is taken. Our commitment is always combining a feeling of comfort and happiness with exceptional touch to make you have a delightful stay. Thank you for choosing us for this occasion. Hopefully, we will get to host you again! We just can't wait to show you the changes done. Alejandro G. Case Manager IHGService
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London, United Kingdom1,346 contribution337 helpful votes
I have not stayed at the IC so cannot comment on it but I cannot recommend the Indigo highly enough - it is a great hotel and it is only a 20 mins walk to the centre - through quiet streets and a park.
Leeds, United Kingdom32 contributions37 helpful votes
We used a taxi from the airport both times as our flight did not arrive until approx. 8pm. Public transport is easy to use but I wouldn't hesitate to get a taxi.
It didn't take long and cost just over 22 Euros.
Harrogate, United Kingdom4 contributions2 helpful votes
hi, the breakfast is a continental one with lots of meat, cheese fruit, yog etc.german bread, jams and peanut butter.Also some hot food egg, sausages. it was a lovely breakfast.
There are more places to choose from in the Düsseldorf area.
PRICE RANGE
₹7,609 - ₹12,884 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lindner rhein residence düsseldorf
LOCATION
GermanyNorth Rhine-WestphaliaDüsseldorfPempelfort
NUMBER OF ROOMS
126
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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