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Renaissance Duesseldorf Hotel

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Renaissance Duesseldorf Hotel
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501 Reviews from our TripAdvisor Community

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Showing 298: English reviews
Rotterdam, The Netherlands
Reviewed 2 days ago NEWvia mobile

Large hotel with spacious rooms. The building is very close to the highway and a parking garage on the premises. It's a large hotel with good wifi, nice bar and an extensive choice at the breakfast buffet. Staff was friendly.

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Helpful?
Thank Ayman B
RDusseldorf, Front Desk Manager at Renaissance Duesseldorf Hotel, responded to this review

Dear User Ayman B, Thank you for taking the time to share your experiences. We like to thank you also for your feedback. We are glad that you enjoyed your stay with us and hope to welcome you soon again. Best regards, Maria Sieberg Front Desk Manager

Seattle, Washington
Reviewed 3 weeks ago

If you have to be in Dusseldorf, find a better hotel. this place decorated with naked mannequins. Really? No restaurant and no fitness center. I stayed here because I'm Platinum with Marriott and try to be loyal - when I can. My plan next time is to stay in London and take a day trip to/ from DUS. Do the...

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Helpful?
Thank Max98116
RDusseldorf, Front Office Manager at Renaissance Duesseldorf Hotel, responded to this review

Dear Max, We greatly appreciate your feedback as one of our Elite Members and are sad to learn that you did not enjoy your stay. Please accept our apologies for this. We do offer a restaurant and a bar for our guests and I am very sorry if the restaurant was closed during your recent stay. We thank you again...

West Sussex, United Kingdom
Reviewed 13 December 2016 via mobile

On the whole an ok hotel close to trams, rooms ok, bathrooms a bit dated but did the job, couple of stroppy staff one at breakfast, I asked for something off of the menu but you'd of thought I'd of asked her to go out & buy me something, on both days I asked & her reply was "it's a...

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Helpful?
Thank Kaznat2015
Oss, Noord-Brabant, Netherlands
Reviewed 11 December 2016

We stayed here this december (2016). We had a big room and big quite comfy beds (bit firm though) That was really nice. You could also make coffee or tea. However the breakfast was disappointing. The food was not more then okay (no taste) in a big room in a cellar

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Helpful?
Thank Anke H
Istanbul, Turkey
Reviewed 27 November 2016

Hotel is so much close to public transportation and it is possible to come to hotel by S-Ban S11 in 15minutes from airport. Tram takes about 15 minutes to reach city center and it is not much expensive to go by taxi too from hotel to city center. Hotel is nice by itself, workers are friendly. It is well located...

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Helpful?
Thank IstanbulPhotographer
Sammamish, Washington
Reviewed 5 November 2016

checked in on weekend in between weekend trips. location ok. room bathroom needs major cleaning (mold in shower). TV doesn't have channels in English. room adequate. breakfast food good. had dinner in bar one evening and service/food was excellent. no minibar or concierge. once they upgrade room this could be a much better overall experience for the money

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Helpful?
1Thank Pat F
RDusseldorf, Front Office Shiftleader at Renaissance Duesseldorf Hotel, responded to this review

Dear Pat, All guest comments are carefully read and investigated as they help us in pinpointing out weaknesses and improve our services provided to our guests. In regards to your experience, your comments were already forwarded to our Housekeeping department and Engineering and discussed intensively, to provide you with the service that we aim for. We apologize and hope that...

Houston, Texas
Reviewed 5 November 2016 via mobile

I am a loyal Marriott Rewards member and this is the poorest Renaissance location I have seen. The front desk staff were very friendly and helpful. Beyond that, I was disappointed. The decor is not tasteful in the lobby and the restaurant staff are not friendly and seem overworked. Location not the best for visits to the Altstadt or the...

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Helpful?
1Thank Brad G
RDusseldorf, Front Office Manager at Renaissance Duesseldorf Hotel, responded to this review

Dear Brad, Thank you for your constructive feedback as well as your loyalty to Marriott. We were sad to learn that your stay with us was not satisfactory. Please be assured that we have intensely discussed the points you raised in order to improve our performance in the future. We are grateful for your openness and send warm regards from...

Coral, Michigan
Reviewed 5 November 2016 via mobile

Hotel is very clean and rooms are comfortable. The showers have amazing water pressure. Not too often you need to turn down the pressure in Europe. There not a lot real close but the tram is 2 blocks away and is very easy to navigate to go anywhere. Hotel staff is great and has a nice breakfast buffet. Hotel restaurant...

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Helpful?
Thank sweetbuckhunter
Orlando, Florida
Reviewed 14 October 2016 via mobile

Positives: Clean hotel room. Workers were hospitable and spoke English. Negatives: Didn't have a gym and breakfast was €25 and not even cooked to order. Overall the experience was acceptable so I would stay here again.

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Helpful?
Thank Jamie G
RDusseldorf, Front Desk Manager at Renaissance Duesseldorf Hotel, responded to this review

Dear Jamie G, We want to thank you for taking the time to share your experiences with the Renaissance Düsseldorf Hotel. We are happy about the positive comments, but want to thank you as well for the further feedback. Your comments were already forwarded to our kitchen department and discussed intensively, to provide you with the service that we aim...

Rome, Lazio, Italy
Reviewed 14 October 2016 via mobile

The hotel is fine, I've been here several times, quiet, clean but is sub par compared to the Marriott standards. There is always something wrong, on day they do not replenish the soap bar, another day they forget to change the towels, minor things but it shows lack of precision. The breakfast is the best... Do not forget to have...

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Helpful?
Thank MBITA
RDusseldorf, Front Desk Manager at Renaissance Duesseldorf Hotel, responded to this review

Dear User MBITA, Thank you for your feedback. All guest comments are carefully read and investigated as they help us in pinpointing out weaknesses and improve our services provided to our guests. In regards to your experience, your comments were already forwarded to our Housekeeping department and Food & Beverage department regarding your experiences within the restaurant and discussed intensively,...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Internet
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Discover the best of Duesseldorf, Germany when staying in the contemporary Renaissance Duesseldorf Hotel. Our inviting guest rooms and suites provide leisure and business travelers with comfortable beds, flat screen televisions with premium channels, high speed Internet access and plenty of thoughtful amenities. Plan your next weekend getaway in North Rhine-Westphalia at the Renaissance Duesseldorf Hotel. ... more   less 

Additional Information about Renaissance Duesseldorf Hotel

Address: Noerdlicher Zubringer 6, 40470 Dusseldorf, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Dusseldorf
Price Range: ₹ 4,729 - ₹ 17,244 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Duesseldorf Hotel 4*
Number of rooms: 236
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Also Known As:
Renaissance Dusseldorf
düsseldorf Renaissance
Hotel Style:
#36 Luxury Hotel in Dusseldorf
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Duesseldorf Hotel staff and other travellers.
13 questions
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Hong Kong, China
9 months ago
West Sussex, United Kingdom
Guildford, United Kingdom
over a year ago
Guildford, United Kingdom
over a year ago

See all questions (13)

Questions? Get answers from Renaissance Duesseldorf Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the suites are large.”
 of 5 bubbles Max98116, 27 Dec 2016 | Read review
“Try to choose rooms which has open windows”
 of 5 bubbles IstanbulPhotographer, 27 Nov 2016 | Read review
“Buy trolley tickets at the front lobby desk.”
 of 5 bubbles GVFlyerMemories, 13 Oct 2016 | Read review
“Ask for a room with a single big bed, not two queen bed. Room will feel bigger”
 of 5 bubbles WhoElse_7, 29 Jul 2016 | Read review
“All rooms are good!”
 of 5 bubbles 414sheilak, 20 Jul 2016 | Read review
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