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Sheraton Dusseldorf Airport Hotel

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Sheraton Dusseldorf Airport Hotel
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895 Reviews from our TripAdvisor Community

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Showing 540: English reviews
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Reviewed yesterday NEWvia mobile

Spent one night at the hotel. Very comfortable bed, space in the room, good restaurant and very welcoming staff. Only minus was room service. I tried twice to call and no answer despite many signals. I decided then to go to the restaurant to eat instead, which was a good experience though. The breakfast was good, especially juices and ham,...

Thank Samuel R
Reviewed 1 week ago via mobile

I stayed at this hotel in November, 2016. It's right in front of DUS airport, and it's extremely convenient for business travel. The room is clean, modern, and comfortable. And the club lounge service is sufficient, albeit it's small. My room was cold and I had difficulty of sleeping in the first night, until I found the heating control right...

Thank K T
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear KT, thank you for your review on tripadvisor, especially your stay is already 5 month ago! It was a pleasure to have you as our guest and I am delighted that you felt so comfortable staying with us. Next time please do not hesitate to contact Front Office directly, if you need any assistance, so you will have a...

High Point, North Carolina
Reviewed 2 weeks ago via mobile

Super easy walk across street from airport, this was Perfect for my layover. I think I may stay here more when in the area though due to the quality of hotel and service. Bar was great and super comfortable room with a nice size shower.

Thank MJarman
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear MJArman, top, what a great review! Thank you very much for giving us 5 of 5 points and for sharing your impressions of your stay on tripadvisor. We are delighted that you felt so comfortable and well cared for during your stay. You are always more than welcome at the Sheraton Duesseldorf Airport Hotel and we are looking forward...

Maastricht, The Netherlands
Reviewed 2 weeks ago via mobile

We needed an urgent meeting with a number of stake holders. We picked the Sheraton as a venue. Everybody drove or flew in. The hotel is easy to find and the business area fit for purpose. Price is also ok.

Thank Friembi0203
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Friembi0203, thank you so much for your review on tripadvisor. We are delighted to get your feedback, since we rarely receive comments from our business guests having a meeting in our hotel. The Sheraton Duesseldorf Airport Hotel is actually predestined for meetings with international guests, as the arrival is easy for all participants. You really can just fly in,...

Los Angeles
Reviewed 2 weeks ago

Honestly I was a bit disappointed when I walked into the hotel especially the lobby looked so dated and lack of energy. I expected better especially after my previous stay with their Frankfurt airport hotel. The check-in agent was friendly and helpful, but my request for an outside view was not honored. I guess you have to pay extra for...

Thank Adrian L
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Adrian L, thank you very much for your honest feedback of your stay at the Sheraton Duesseldorf Airport Hotel. We are currently renovating our guest rooms and also renovation work for the lobby / bar are planned for the future, so that our whole hotel will shine in new design. I am delighted that you felt comfortable during your...

Reviewed 4 weeks ago

I spent one night at the end of a business trip, before a long journey home. The room was not large, but extremely quiet and a really good bed and pillows for a great night's sleep. Best part of this experience was the breakfast at Otto's in the hotel, which I can highly recommend. The staff at Otto's and at...

Thank TWBuddy
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear TWBuddy, hopefully you had a successful business trip in Germany and we are delighted that you completed it at the Sheraton Düsseldorf Airport Hotel. We are thankful that you shared the impressions of your stay on tripadvisor and for giving us 5 of 5 points - that is absolutely great! But most pleased we are about the fact that...

Dayton, OH
Reviewed 4 weeks ago

Stayed here on the final night of a week long business trip to nearby Essen. After staying in a lower priced hotel there, this was luxurious in comparison. Comfortable bed, quality towels and nice bathroom and accessories. We even ate at the restaurant Otto, which was a good meal and the best waiter we had in Germany, who introduced us...

Thank BuckeyeMom10
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear BuckeyeMom10, wow, we are delighted by reading your review and I would like to thank you for sharing the impressions of your stay on tripadvisor! Certainly, we are happy that the direct airport location and well-equipped guest rooms have met your expectations, but most of all we are pleased that you have felt so well cared for. Your kind...

Reviewed 16 March 2017 via mobile

Our assistant booked us in this hotel and all I can say the hotel interior is not only less good compared to the MARITIM hotel which is also connected to the Terminal it is also way more expansive. Paid €205 per night and WIFI came even on top of it for €9 per day, ridiculous. To enter the hotel you...

Thank Ben G
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Ben G, thank you very much for sharing the impressions of your stay on tripadvsior and for giving us your honest feedback. I am delighted to let you know that we already started renovating our guest rooms and soon our hotel will be in a completely new design. Regarding the mentioned room rate I guess that you booked our...

Singapore, Singapore
Reviewed 16 March 2017 via mobile

Used to be a Four Points until a few months ago. Stayed here a few times and nothing has really changed. Rooms are nice and clean although a little small. Gym is pathetic. Otherwise, I like the place for its location and proximity to everywhere I need to be.

Thank Cecil L
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Cecil L, thank you very much for taking your time and writing down a review on tripadvisor. Unfortunately it seems to me that this is a mistake, since we were never a Four Points Hotel. Our hotel opened in 1989 as an Arabella Hotel. 1998 after the Joint-Venture of Starwood and Schörghuber Unternehmensgruppe we became an ArabellaSheraton Hotel. Since...

Cancun, Mexico
Reviewed 14 March 2017

I loved this hotel. The best location if you want to stay close to the Aiport. Excelent staff at the front desk. They were very helpful (they are in the morning) Just walk in front of the hotel and you will find the aiport. The rooms was a newly renovated, the bed was great.

Thank travel177
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear travel177, wow, thank you so much for your great evaluation. We are delighted that you enjoyed staying with us and especially your kind words about our front office employees makes us very happy. Also the fact that you liked our new renovated rooms is fantastic, because we are always excited to know, if we met the expectations of our...

179 photos of this hotel

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Bathroom (24)
Room/Suite (42)
Hotel & Grounds (6)
View from Room (9)
Dining (2)
Videos (1)
Other (75)

Management photos: Courtesy of the property manager

All Management Photos (20)
Business Centre/Function Rooms (4)
Room/Suite (2)
Dining (3)
Hotel & Grounds (2)
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Other (8)


  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Directly situated at Dusseldorf's airport, Sheraton Dusseldorf Airport Hotel is built on top of the roof of the parking garage section P3.Because of its perfect connection and the location of Dusseldorf International Airport, guests can arrive easily and comfortably by train, plane or car. Each of the 198 calm and modern furnished rooms is provided with soundproof windows and Sheraton Sweet Sleeper beds(R) are inviting guests to relax and offering a good night's rest.Sheraton Dusseldorf Airport Hotel has a wide range of hotel facilities and services like business corner, complimentary Wi-Fi in the hotel lobby, fitness center, restaurant "Otto", bar "on chocks" and many others.In 17 different conference rooms one can hold international meetings and conferences.International atmosphere and a gate to the world:Welcome to Dusseldorf. ... more   less 

Additional Information about Sheraton Dusseldorf Airport Hotel

Address: Terminal Ring 4, 40474 Dusseldorf, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Dusseldorf
Price Range: ₹ 6,381 - ₹ 25,594 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Dusseldorf Airport Hotel 4.5*
Number of rooms: 198
Reservation Options:
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Also Known As:
Sheraton düsseldorf
Sheraton Dusseldorf
düsseldorf Sheraton
Hotel Style:
#1 Green Hotel in Dusseldorf
#27 Luxury Hotel in Dusseldorf
#30 Romantic Hotel in Dusseldorf
#34 Business Hotel in Dusseldorf
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Dusseldorf Airport Hotel staff and other travellers.
3 questions
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Questions? Get answers from Sheraton Dusseldorf Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Garden view if needs quiet room”
  • No universal power plugs but many USB ports
  • Typical German shower/tub design, but the tall step was bad for seniors
  • Bedside USB ports - good design
adrianl277, 4 Apr 2017 | Read review
“Would recommend the breakfast package”
TWBuddy, 24 Mar 2017 | Read review
“I love my room 142”
travel177, 14 Mar 2017 | Read review
“Starwood preferred guests get some discount and free wifi”
Jans_family, 21 Feb 2017 | Read review
“Close to reception, or else plan on a long hike.”
screennamegoeshere, 15 Feb 2017 | Read review
5 of 5