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Sheraton Dusseldorf Airport Hotel

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Sheraton Dusseldorf Airport Hotel
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855 Reviews from our TripAdvisor Community

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Showing 516: English reviews
Appenzell, Switzerland
Reviewed yesterday NEW

In principle, it is a nice airport hotel. The lounge and the restaurant Otto are even good. The rooms are small and dark, with only a few lights and a small bathroom. This all would be still ok, but the real problem was NO HOT WATER As I arrived I wanted to shower; there was no hot water. I called...

Thank philosion
Reviewed 4 days ago NEW

This is an efficient if rather bland airport hotel. It is not a hotel you would seek out specially but, simply because of its very convenient location, one to which you might return anyway. Though it is well-maintained, it does look as if it could do with refurbishment and an injection of some style. It feels rather drab at the...

Thank LondonIsis
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear LondonIsis, I am absolutely happy to let you know that the Sheraton Duesseldorf Airport Hotel started the new year with individual construction section. One big part will be renovating our bar and lobby and we are all very excited and we are looking forward to the new design our hotel we be freshed up with. Dear London Isis, I...

Tucson, Arizona
Reviewed 2 weeks ago

What is really good is the club lounge, which offers many types of food and snacks, is quiet, relaxing, a a great place for a beer or glass of wine. The room we stayed at was on the club level, very quiet, and very typical of the Sheraton brand. Staff was helpful and no complaints. ZB

Thank zabriskibound
Julia S, P.A. to General Manager at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear zabriskibound, wow, thank you so much for your positive feedback of our club lounge and we are absolutely delighted that therewith we could make your stay even more enjoyable. Maybe next time you have the possibility to experience our outdoor terrace "Deck 5" during summertime, it is so wonderful to sit outside, enjoying the last sunbeams of the day...

Peachtree City, Georgia
Reviewed 2 weeks ago via mobile

Great location if staying at Düsseldorf Airport. Location is just outside terminal. Just a short ride up the lift to the hotel. Rooms & hotel very modern. Good food, drinks & service. Rates were very reasonable for the convenience & location.

Thank Rick A
Christian B, Leiter Front Office at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Rick A, wow, thank you so much for rating our hotel with full points! According to your kind words there is nothing more for me to say, except that we look forward to your next visit. We all are wishing you a happy new year! Kind reagards, Julia S. P.A. to General Manager

Turnhout, Belgium
Reviewed 3 weeks ago

Traffic to DUS airport in the morning rush hour is getting very unpredictable again, so take plenty of time (i.e. get up in the middle of the night), or stay at the Airport Sheraton, which is what I do regularly. Check-in is always fast and efficient (I always arrive late in the evening). Due to the very confusing layour of...

Thank FvH2014
Christian B, Leiter Front Office at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear FvH2014, first of all I would like to wish you a happy new year and all the best for 2017! The feedback of our returning guests is especially helpful to us, so I would like to thank you for taking your time and share your impressions on tripadvisor. Since the hotel was built on the roof top of a...

Abu Dhabi, United Arab Emirates
Reviewed 3 weeks ago via mobile

If you want or need to be at or near DUS airport then this is a good place to stay. There are only two hotels that are connected to the airport without the need for taxi rides or transfers and the Sheraton is one of them. It occupies one level on top of the central car park building and corridors...

Thank Tom R
Christian B, Leiter Front Office at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Tom R, thank you so much for your detailed review and for sharing the impressions you got during your stay. It is great that you enjoyed the advantages of our direct airport location and that we may welcome you again in the future when traveling brings you back to Düsseldorf. You also mentioned the unexpected green area our hotel...

London, United Kingdom
Reviewed 4 weeks ago

The Sheraton has everything you would expect from a decent airport hotel. It's a little soulless, but very close to the terminal, and the rooms are kitted out well (nice towels, duvets etc). Good breakfast, although dinner was very basic - possibly due in my case to BA paying for it. But in the course of a 12 hour stay...

Thank Sabine048
Christian B, Leiter Front Office at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear SAbine048, first of all I would like to thank you for taking your time and writing down the impressions you got from your last stay at our hotel. Please be assured, that we always take the constructive criticism of our guests very seriously and see this as an opportunity for improvement. I would like to apologize for the inconvenience....

Atlanta, Georgia
Reviewed 15 December 2016

Over nighted in Dusseldorf before a flight back to the US., and chose the Sheraton for Location and convenience. Could not have been happier with the Hotel. It was few steps from terminal and a short walk to the S Bahn. The staff were more the freindly and the room was clean and well appointed. We had three adults and...

Thank Flyeguy
Christian B, Leiter Front Office at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Flyguy, thank you so much for sharing the impressions of your stay on tripadvisor. We are delighted that you felt so comfortable staying with us. Especially your kind words concerning the friendliness of our stuff delighted us all the most! We wish you and your family a joyful Christmas time and all the best for 2017! Hopefully we may...

Burlington, New Jersey
Reviewed 15 December 2016 via mobile

Not a nice Sheraton; more similar to a Howard Johnson. But clean and convenient to the airport for early morning flights. Good rate compared to the Marimat nearby. Small bar area for drinks and light food. Rooms had few and inaccessible outlets - had to move end table and unplug lamp to plug in my phone. Also they gave me...

Thank Jamie P
Christian B, Leiter Front Office at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Jamie P, thank you very much for giving us a feedback to your stay on tripadvisor. I am very happy that you felt comfortable staying with us and that you could use the advantages of our location. I am happy to let you know that in the beginning of 2017 we will start renovating most of our guest rooms,...

Zurich, Switzerland
Reviewed 13 December 2016 via mobile

Stayed only one night, between flights. Very, very convenient, right at the terminals. Normal room, good bed and bathroom. Didn't try any of their other services, too short a stay. But, good night's sleep in a decent hotel in a very convenient location.

Thank Ian T
Christian B, Leiter Front Office at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Ian T, thank you very much for taking your time and giving us such a positive evaluation on tripadvsior. It is really great that you felt so comfortable staying with us. Hopefully next time your stay will be a little bit longer so you have the time to also discover our other services, for example the good food quality...

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  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Directly situated at Dusseldorf's airport, Sheraton Dusseldorf Airport Hotel is built on top of the roof of the parking garage section P3.Because of its perfect connection and the location of Dusseldorf International Airport, guests can arrive easily and comfortably by train, plane or car. Each of the 198 calm and modern furnished rooms is provided with soundproof windows and Sheraton Sweet Sleeper beds(R) are inviting guests to relax and offering a good night's rest.Sheraton Dusseldorf Airport Hotel has a wide range of hotel facilities and services like business corner, complimentary Wi-Fi in the hotel lobby, fitness center, restaurant "Otto", bar "on chocks" and many others.In 17 different conference rooms one can hold international meetings and conferences.International atmosphere and a gate to the world:Welcome to Dusseldorf. ... more   less 

Additional Information about Sheraton Dusseldorf Airport Hotel

Address: Terminal Ring 4, 40474 Dusseldorf, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Dusseldorf
Price Range: ₹ 7,118 - ₹ 27,962 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Dusseldorf Airport Hotel 4.5*
Number of rooms: 198
Reservation Options:
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Also Known As:
Sheraton düsseldorf
Sheraton Dusseldorf
düsseldorf Sheraton
Hotel Style:
#1 Green Hotel in Dusseldorf
#24 Luxury Hotel in Dusseldorf
#30 Romantic Hotel in Dusseldorf
#34 Business Hotel in Dusseldorf
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Dusseldorf Airport Hotel staff and other travellers.
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Questions? Get answers from Sheraton Dusseldorf Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“club floor”
 of 5 bubbles zabriskibound, 5 Jan 2017 | Read review
“booked direct with Sheraton and got the best rate”
 of 5 bubbles Flyeguy, 15 Dec 2016 | Read review
“Take another hotel nearby, Taxis are everwhere around the airport”
 of 5 bubbles travelsheep547, 13 Sep 2016 | Read review
“The closest to the reception the better. As very long way around a circular coridor on a carpet floor.”
 of 5 bubbles GKontoleon, 11 Aug 2016 | Read review
“It can be hike to go from the lobby to the restaurant or just walk around the hotel. IF that is an issue as for a front room.”
 of 5 bubbles bthaynes, 9 Aug 2016 | Read review
5 of 5
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