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Hotel Domstern

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#18 of 276 Hotels in Cologne
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Domstern
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574 Reviews from our TripAdvisor Community

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Showing 405: English reviews
Northamptonshire, United Kingdom
Reviewed 29 September 2010

This is a small hotel that excels in everything it does. It is spotlessly clean and unfailingly helpful. The staff were warm and helpful and clearly had thought through so many small details. The breakfast was included which makes a nice change from the big boys and was full of fresh local produce with a different theme each day. The...

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Helpful?
Thank Groovy146
Velletri, Italy
Reviewed 28 September 2010

Just a couple of lines to thank all the staff of Domstern Hotel for the great service offered during my stay (August 28-September 4). This hotel is definitely worthy of the highest recommendation.

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Thank entschede
Perth
Reviewed 17 September 2010

I stayed at the Hotel Domstern for 4 x nights and experienced top service from friendly staff. The double room was a good size and we had access to a fan, iron and a small fridge. This Hotel is within walking distance from the main station and the town square. It is also close to a laundry and supermarket. The...

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Thank Westossie
Preston, UK
Reviewed 5 September 2010

I, my husband and our 8 year old daughter stayed for three nights in the newly refurbished family room 402 on the fourth floor, accessed via the small but efficient lift. We were impressed with the standard of decor and found the free and reliable wi-fi internet very handy. I think the only UK TV channel was BBC News 24,...

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Thank invinoverity
Cambridge
Reviewed 30 August 2010

We stayed here one night on our journey to Austria and Slovenia. We arrived quite late having let the hotel know. I am slightly disabled and had my folding scooter with me. There was no problem about taking it to the room or charging the battery. The room was lovely and the bed comfortable. Everything very clean. The bathroom was...

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Thank Katekkennedy
Perth
Reviewed 29 August 2010

After reading trip advisor before I went, I booked this hotel based on it's No. 1 rating in Cologne but I was disappointed because it didn't live up to this...reception staff did not have good english and nobody carried our bags whereas similar priced hotels with small rooms and small bathrooms with same pricing structure did do this. The shower...

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Helpful?
Thank PerthLaura
manfred100, Inhaber at Hotel Domstern, responded to this review

Dear PerthLaura, thank you for taking the time to give us your feedback! Of course we are disappointed that you did not enjoy your stay with us, or at least we were not able to live up to your expectations. On the other hand for us critical remarks are the ones we can definitely learn the most from, so that...

Bournemouth, United Kingdom
Reviewed 15 August 2010

Having stayed in Cologne on four previous occasions, we never expected to find a hotel with such very high standards.In this day and age when excellant service, good food, high standards of cleanliness, and an overwhelming willingness to help you to enjoy your stay, are only too rare. The Domstern, effortly supplies all of these things, with friendly help and...

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Helpful?
Thank Hummingbirdman
manfred100, Inhaber at Hotel Domstern, responded to this review

Dear Brian and John, thank you very much for your great review. Of course we are really glad that you enjoyed your stay so much and rate our service so high! We can only repeat that it is our most important goal to maintain this high level of customer service and we will always do our best to make our...

Mariposa
Reviewed 15 August 2010

I can't say enough good things about this hotel. The hosts are wonderful, the breakfast was large and diverse, the location is a 5 minute walk to the Cathedral, Old Town, and the Rheine, and the room was large (I booked a 3 person room even though there were only 2 of us because the hotel was running a terrific...

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Thank Aisling14Mariposa
Houston, Texas
Reviewed 12 August 2010

This hotel is an absolute gem. I found it on Trip Advisor add would strongly reccommend this hotel to anyone. The staff Manfred & Michael, Heidi, Jork, Ana, Marcel, Sybille, Meira went out of their way to make you feel at home. We will be back.

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Thank TW747
Houston, Texas, USA
Reviewed 9 August 2010

This place was exceptional! Rooms are very nicely appointed, staff very friendly and great location on the back side of the train station.

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Thank BrianTexas68

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Breakfast included
Official Description (provided by the hotel)
Just a few steps from the famous Cologne Cathedral, main station, historic city center, shopping area and not far from the trade fair, you will find Hotel Domstern in a quiet side street. We offer newly renovated rooms, free wifi, parking, only nonsmoking rooms, elevator and our extended breakfast buffet until 11 am and even 12 noon during weekends. We are proud and humbled getting the "Travellers choice award 2010" from our guests for our personal service! ... more   less 

Additional Information about Hotel Domstern

Address: Domstrasse 26, 50668 Cologne, North Rhine-Westphalia, Germany (Formerly Hotel Domgarten)
Region: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Price Range: ₹ 5,748 - ₹ 14,770 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Domstern 3*
Number of rooms: 16
Reservation Options:
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Also Known As:
Domstern Hotel Cologne
Hotel Style:
#11 Family Hotel in Cologne
#13 Business Hotel in Cologne
#15 Romantic Hotel in Cologne
#24 Best Value Hotel in Cologne
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Domstern staff and other travellers.
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Questions? Get answers from Hotel Domstern staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Had Room 236”
 of 5 bubbles 376suej, 22 Aug 2016 | Read review
“The top room is huge, a real treat!”
 of 5 bubbles sueb02, 20 Jun 2016 | Read review
“We enjoyed a high room on the street side (great view of the cathedral)!”
 of 5 bubbles danielherrington, 3 Oct 2015 | Read review
“Take a room on the lower floor you may be able to get wi fi”
 of 5 bubbles Yayavar37, 9 Sep 2015 | Read review
“There is no wheel chair accessible in this hotel or most of the city. Lots of stairs and cobblestone streets.”
 of 5 bubbles helenpG4050IB, 18 Aug 2015 | Read review
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