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Hyatt Regency Cologne

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Traveller (1055)
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Panoramas (13)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Hyatt Regency Cologne is a luxury hotel located directly on the Rhine River with views of the old town and Cologne Cathedral.
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Property amenities
Pool
Room service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
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Room amenities
Air conditioning
Minibar
Refrigerator in room
Room types
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Harbour View
HOTEL CLASS
Hotel links
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Announcement:

Location

Full view
94Great for walkers
Grade: 94 out of 100
22Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
2,895Reviews
1,713Photos
32Q+A
100Room tips
Traveller rating
  • 1,752
  • 798
  • 238
  • 70
  • 37
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Popular mentions
Large convention in town driving rates to 809 euro but no air conditioning causing 3 out of 4 sleepless nights. Staff didn’t care. No special recognition as a Courtesy Card holder throughout the entire stay.
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Review collected in partnership with Hyatt Hotels
Response from HyattRegencyCologne, Geschäftsführer at Hyatt Regency Cologne
Responded today
Dear JSG21, It is always our number one priority to ensure that our guests leave our hotel feeling completely satisfied and happy. I humbly apologize that this was not the case during your time with us. Please be assured that I have passed your points of critique along to our team in order to improve in these areas, as this does not speak for our standards. We hope that you choose to join us again very soon, in hopes that we can make your next visit an all-around perfect one. Best wishes, Robin Saunders General Manager
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Hotel's Favourite
Wonderful hotel and city. Very nice caring staff and they knew their business. Clean room with all the things you need. The bathroom was bigger than usual with separate bath and shower. Nothing was a problem they were there to help and they did. We hired bicycles which I
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Review collected in partnership with Hyatt Hotels
Response from HyattRegencyCologne, General Manager at Hyatt Regency Cologne
Responded 14 Sep 2018
Dear relaxed12, I am happy to know that you enjoyed the amazing location of our hotel and thank you for the positive feedback regarding our bathroom. I am ecstatic to see that you found such wonderful words to our house and it was a pleasure to read all your wonderful words regarding your stay with us our house. I look forward to welcoming you back soon to our beautiful city. With kind regards, Robin Saunders General Manager
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the truth is that the hotel location is very beautiful and the breakfast is not bad but maybe it is the only things that I liked. The habitat service is the most basic thing I have seen in my life, the lighting of the rooms or at least the room 119 is poor, the air conditioning
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Response from HyattRegencyCologne, Geschäftsführer at Hyatt Regency Cologne
Responded today
Dear Waldemar C, Thank you for your honest feedback on TripAdvisor. It is always our number one priority to ensure that our guests leave our hotel feeling completely satisfied and happy. I apologize that this was not the case during your time with us. We have already undergone massive renovations to our lobby and outside area over the past few years. Please be informed that we will continue to renovate our rooms and all areas of the hotel in the near future as we want our guests to receive the best of the best. I hope that we will have to honor of welcoming you back soon in order to provide you with the comfort and standard which you deserve. Best wishes from Cologne, Robin Saunders General Manager
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My fiance and I stayed for 3 nights at the Hyatt Regency, Cologne at the beginning of March 2019. This hotel is simply fabulous. Our room overlooked the Rhine and Koln cathedral - simply magical and well worth any additional cost. One of the reasons we were visiting was to
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Response from HyattRegencyCologne, Geschäftsführer at Hyatt Regency Cologne
Responded 1 week ago
Dear Linda C, Many thanks for your positive rating. We are delighted that you felt at home with us and look forward to welcoming you again as our guest in Hyatt Regency Cologne very soon. Happy anniversary and many greetings from Cologne, Robin Saunders General Manager
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Great location and amazing service. We got upgraded to the top floor with a great view and and impeccable F&B service. Perfect to walk over the bridge to enjoy the cologne carnival. We will be back soon
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Review collected in partnership with Hyatt Hotels
Response from HyattRegencyCologne, General Manager at Hyatt Regency Cologne
Responded 1 week ago
Dear Helmut P, I sincerely thank you for having chosen to stay with us and thank you for your positive feedback. I was delighted to learn that you enjoyed your overall stay at our house and it would be my pleasure to welcoming you back in the near future. With best regards, Robin Saunders General Manager
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123456131
email the hotel directly as request connecting rooms. 48 hours before check email them again to insist on the request.This should turn the request into a must.
2 votes
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does Hyatt have a parking garage
Yes, Hyatt Regency has an own parking garage.
0 votes
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Dear Dougie033, the spa-area is free for all hotel guests, no matter which room your staying in. Best regards from Cologne.
1 vote
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How much will a taxi cost from the Airport to the hotel?
About 40€
1 vote
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We are thinking of staying in january. Will the refurb works interupt our stay?
Hi the refurb work is nearly complete and I didn't feel it interfere with our stay at all. Can't wait to go back again and see the completed work
1 vote
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1234567
"The truth is not what Hyatt has accustomed me to."
"Get a river view if at all possible."
"Ask for a room with a view of the Cathedral, it's stunning!"
"Rooms overlooking the river Rhine are great"
"River view is definitely worth the money"
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12345620
PRICE RANGE
US$ 150 - US$ 916 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency cologne hotel colognehyatt colognecologne hyatt regency
LOCATION
GermanyNorth Rhine-WestphaliaCologne
NUMBER OF ROOMS
306
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