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All reviews hotel cristall train station main station quiet side minute walk air con mini bar continental breakfast reception staff are the ground floor convenient hotel hotel bar nice breakfast stayed here for nights koln hbf old town christmas market
Worst service ever, from check in and until now. The beds are really hard, so the next day I asked for an extra duvet to lay on, but the receptionist said that I couldnt have one until «tomorrow». I asked why and he said «tomorrow»....More
This hotel didn’t only meet our expectations it exceeded them. Large rooms, fantastic prices and perfect location. This hotel in my eyes was city break perfection. I will be coming back to cologne and won’t be staying anywhere else except here
In the past weeks I stayed twice in this hotel, very close to the main station in Cologne. Both times it was the same: when I came to the check in counter, the person supposed to check me in did some paperwork and didn’t take...More
We booked a year ago the Hotel Cristal. Have a confirmed pre-paid reservation. Will this be honored now that hotel is Boutique 009? Did anyone else have this issue? And what was your result? Thank you for any assistance.
We drove from Netherlands to Cologne via car in a 4 hour journey . We booked our room via Orbitz(Expedia) . Despite the fact , front desk had booking confirmation she was insisting us to book the room directly from her as that was bit...More