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NH Collection Koln Mediapark

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#22 of 277 Hotels in Cologne
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NH Collection Koln Mediapark
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966 Reviews from our TripAdvisor Community

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Showing 254: English reviews
Reviewed 5 days ago NEWvia mobile

I attended a Business meeting in Köln ( Cologne ) at the Mediapark where the NH hotel is situated. There were maybe 80 meters between Hotel and meeting spot. Great location. Great Parking underneath the hotel ( main underground city parking- Meciapark ) A wonderful little lake in front of the main entrance with a modern walking bridge that leads...

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Helpful?
Thank PetarCubrilo
THeinemann, Leiter Gästebetreuung at NH Collection Koln Mediapark, responded to this review

PetarCubrilo, Thank you for choosing our hotel and for taking your time to review your stay on TripAdvisor. We are glad to hear that you had a good time in Cologne and a comfortable stay with us. We look forward to welcome you again in Cologne! Best regards, Thomas Heinemann Guest Relation Manager th.heinemann@nh-hotels.com

Calabria, Italy
Reviewed 2 weeks ago

I was in cologne for working at ISM the last week! I had a great experience there. I was surprised when I arrived because I found a new hotel more than I expected, new refurnished room with a very beautiful view that show you the heart from Cologne. The next day when I went to the restaurant to have a...

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Helpful?
Thank filippomonardo
THeinemann, Leiter Gästebetreuung at NH Collection Koln Mediapark, responded to this review

Dear filippomonardo, Thank you very much for your extraordinary review! We are very happy about your nice words. I will share your feedback with the entire team and especially with my colleague Giuseppe. We look forward to welcome you next year during the ISM exhibition in Cologne. Please feel free to contact me in advance to share your wishes with...

Reviewed 2 weeks ago via mobile

The first time I've stayed here. Most immediate thing which would essentially make me not stay there again was the absolutely unusable wifi. Staying on the 5th floor and it was the worst I've ever had in a hotel in Germany and probably the world. I was there for business but couldn't actually do any in my room. Saying that...

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Helpful?
Thank H T
THeinemann, Leiter Gästebetreuung at NH Collection Koln Mediapark, responded to this review

Dear H T, On behalf of our management and the entire team I want to thank you for taking your time to review our hotel on TripAdvisor. We regret that we could not meet all your expectations and apologize for the inconveniences regarding the WiFi quality. In the near future we are going to install a new WiFi network in...

Reviewed 3 weeks ago

ıts a best hotel ın cologne, comfortable and good locatıon. but the negative is wi-fi connection which is not working, this time there is very important for a life. i didnt download e-mail . on the other hand , They can be the best hotel in Cologne's classification if they solve the internet problem.

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Helpful?
1Thank Mehmet U
THeinemann, Leiter Gästebetreuung at NH Collection Koln Mediapark, responded to this review

Dear Mehmet U, Thank you for choosing our NH Collection Köln Mediapark as your hotel in Cologne and we are glad to read that you had a comfortable stay with us. I am happy to inform you, that the internet issues will be solved during the next few weeks. We are going to install a complete new WiFi network in...

Reviewed 3 weeks ago via mobile

Excellent welcome and comfortable accommodation (very good the breakfast). The negative is wi-fi connection which is not working: I would assume to make you buy Premium. It is a pity you cannot open the window.

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Helpful?
Thank Claudio C
THeinemann, Leiter Gästebetreuung at NH Collection Koln Mediapark, responded to this review

Dear Claudio C, First of all I want to thank you for your reservation and your review. We are happy to read that you liked the welcome our newly refurbished rooms. We regret that we could not meet all of your expectations and I want to apologize for the inconveniences regarding the WiFi. We are already working to fix the...

Reviewed 5 weeks ago via mobile

it is a new hotel with new furnitures in the rooms.. rooms are standart and small. i had a feeling like i am in a hospital. reception staff is not friendly at all. during winter, rooms are cold. no possibility to warm the rooms..

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Helpful?
Thank Hakan K
THeinemann, Leiter Gästebetreuung at NH Collection Koln Mediapark, responded to this review

Dear Hakan K, Thank you for sharing your experiences with us. We are grateful for your feedback. We regret that we could not meet all your expectations and apologize for the inconveniences. Our maintenance team has checked the heating system and fixed the problems. We would be pleased to welcome you again in our hotel and get a second chance...

Reviewed 13 January 2017 via mobile

I chose this hotel as it was close to the apartment that my friends were staying in. I'm more of a hotel person and as I was staying with my husband I thought this would be perfect. It was. The staff were incredibly helpful. We arrived a little before check-in time but our room was ready. I had mistakenly brought...

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Helpful?
Thank VickiandMillie
THeinemann, Leiter Gästebetreuung at NH Collection Koln Mediapark, responded to this review

Dear VickiandMillie, Thank you very much for taking your time to review our hotel. We are more than glad to read that you had an excellent stay with us and you and your husband could enjoy the Christmas markets as well. We look forward to your next visit! Please let me know at any time if you have any wishes...

Dublin, Ireland
Reviewed 31 December 2016 via mobile

Excellent. We booked another hotel who had no hot water so transferred us here. We were more than happy with everything. Staff - Excellent. Location - 10 min walk to Köln Dom. Bar - Small but excellent in both service and quality. In fact the best beer I had in Köln. Rooms - Excellent. Upgraded room so very big. Great...

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Helpful?
1Thank CiaranTravel
THeinemann, Leiter Gästebetreuung at NH Collection Koln Mediapark, responded to this review

Dear CiaranTravel, Thank you so much for your great review. We are glad to hear that you had a wonderful time in our hotel. We will share your feedback with the entire team. It would be a pleasure for us to welcome you again in our hotel. Please let me know at any time if you have any wishes regarding...

Bradford West Yorks
Reviewed 14 December 2016 via mobile

This hotel more than meets it's 4 star rating the staff are more than helpful the facilities are excellent including the rooms. The only possible downside which has nothing to do with the hotel is the distance from the station although Taxis are not that dear from Cologne Cathedral/HBF so I would suggest rather than get the train to Koln...

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Helpful?
Thank Dora12
THeinemann, Leiter Gästebetreuung at NH Collection Koln Mediapark, responded to this review

Dear Dora12, Thank you so much for your nice review. It is great to hear that you had an excellent stay in our hotel. We would be pleased to welcome you again in Cologne and wish you a merry Christmas! Best regards, Thomas Heinemann Guest Relation Manager th.heinemann@nh-hotels.com

Harwich, United Kingdom
Reviewed 12 December 2016

This modern hotel is situated in the Media Park and is well placed to walk into the city to visit the Christmas Markets. Rooms are modern and bright, with a well equipped shower room. Bar area is a bit small, but there is no problem getting served .

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Helpful?
Thank Camraman57
THeinemann, Leiter Gästebetreuung at NH Collection Koln Mediapark, responded to this review

Dear Camraman57, Thank you for your taking your time to review our hotel on TripAdvisor. We are very happy that you like our hotel and enjoyed your time with us very much. We would be pleased to welcome you again in Cologne and wish you a merry Christmas and a happy new year! Best regards, Thomas Heinemann Guest Relation Manager...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The NH Collection Koeln Mediapark is located in the city center of Cologne, in the MediaPark close to the Cologne Tower.The modern building by architect Jean Novel with view over the Mediapark Lake is only 15 minutes walk distance from the city centre with its famous Dom. Public transportation is a few steps away, providing easy access to the city's various sights and attractions. Also by car the NH Collection Koeln Mediapark can be reached easily from the motorway. Numerous parking spaces in a public parking area are available, follow signs NH Collection Koeln Mediapark. The hotel has 217 rooms, including 2 top-floor suites, which get fantastic views across the lake towards Cologne cathedral. The rooms are friendly and modern with spacious bathrooms with rain shower. In all rooms you have a Nespresso machine and tea and coffee making facilities available. The beds are with comfortable high mattresses. In our modern restaurant we serve international and regional kitchen.Early bird breakfast and late riser breakfast on the weekend is available. There's also a gym, complete with steam bath and sauna. ... more   less 

Additional Information about NH Collection Koln Mediapark

Address: Im Mediapark 8b, 50670 Cologne, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Cologne > Neustadt-Nord
Price Range: ₹ 5,705 - ₹ 14,905 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Koln Mediapark 4*
Number of rooms: 217
Reservation Options:
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Also Known As:
Nh Hotel Cologne
Media Park Nh Hotel
Hotel Style:
#4 Green Hotel in Cologne
#17 Luxury Hotel in Cologne
#19 Family Hotel in Cologne
#35 Business Hotel in Cologne
#35 Romantic Hotel in Cologne
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Koln Mediapark staff and other travellers.
2 questions
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7 months ago

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Questions? Get answers from NH Collection Koln Mediapark staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“goods location”
 of 5 bubbles , 26 Jan 2017 | Read review
“The back side does face a quiet open field...”
 of 5 bubbles Yojg_22, 21 Sep 2016 | Read review
“In case you like a view ask for a room looking the river”
 of 5 bubbles MAGRibeiro, 11 Sep 2016 | Read review
“Ask for a room with a view at the park, everyone likes to sunbathe in strings there.”
 of 5 bubbles wren997, 15 Aug 2016 | Read review
“Our room was very quiet and on the 4th floor !!!!!”
 of 5 bubbles Traveling29072, 25 Jul 2016 | Read review
5 of 5