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Mercure Hotel Severinshof Koeln City

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1,099 Reviews from our TripAdvisor Community

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Showing 373: English reviews
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Milton Keynes
Reviewed 2 days ago NEW

The rooms are spacious and well equipped with kettle and selection of drinks together with a safe The checking out is generous noon, and the room was ready at 2pm. Breakfast is relatively expensive but there are plenty of bakeries in walking distance selling rolls and coffee

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Thank RichardMiltonKeynes
A TripAdvisor Member
County Dublin, Ireland
Level Contributor
21 reviews
6 hotel reviews
2 helpful votes
Reviewed 6 days ago NEWvia mobile

Group booking of 14 for a hen weekend with mix of ages 20's - 60's. Didn't know how they would react to a group of hens but staff were unbelievably friendly and helpful. Had a few issues at check-in, both my fault and theirs which took alot of time to sort out and stressed me out a bit (mainly because...

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Thank A TripAdvisor Member
M F, General Manager at Mercure Hotel Severinshof Koeln City, responded to this review

Dear Mercure guests, Thank you for your feedback. We are glad to hear, that you had a great time in Cologne and we are looking forward of welcoming you soon again. Kind regards, your team from Mercure Hotel Severinshof Köln City

Łódź, Polska
Reviewed 1 week ago

This time I had a pleasure to stay in privilege room, which was very nice and spacious. Kept in good condition, excellent bathroom, included coffee mashine, newspaper, almost perfect. One lacking thing was iron in the room. Staff very helpful, loclization very good. In general great hotel.

Review collected in partnership with Accorhotels.com
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Thank 138wojciechk
M F, General Manager at Mercure Hotel Severinshof Koeln City, responded to this review

Dear Mercure guest, Thank you very much for your kind feedback and your loyalty! We hope that we soon have the opportunity of welcoming you again at our hotel. With kind regards, your team from Mercure Hotel Severinshof Köln City

Derby, United Kingdom
Reviewed 2 weeks ago via mobile

Well located next to the Severinstrasse Ubahn stop. Friendly check in staff. Nice room and we slept well. Good wifi and plug next to one side of the bed. Good hostess tray with milk and tea as well as coffee. Lovely shower with small towels. Hairdryer was underpowered.

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Thank Sam3314
M F, General Manager at Mercure Hotel Severinshof Koeln City, responded to this review

Dear Sam, Thank you very much for your kind feedback regarding your stay at our hotel and thank you for the information about the hairdryer, we will check them. Kind regards, your team from Mercure Hotel Severinshof Köln City

North Yorkshire, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed overnight while my husband attended a meeting. Hotel was very good in terms of decor and comfort, easy and convenient parking, very good service. Good choice of small plates in the restaurant for lunch. My only problem was with the chairs in the business area, which were very stylish but not so ergonomic leaving me a backache for days....

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Thank Carol E
M F, General Manager at Mercure Hotel Severinshof Koeln City, responded to this review

Dear Carol, Thank you very much for your feedback regarding your stay at our hotel. We are sorry about your backache and hope it's all well now. We will review you feedback and hope to do better next time. Kind regards, your team from Mercure Hotel Severinshof Köln City

Reviewed 3 weeks ago

We were a group of 8 and managed to get rooms practically next to each other. Rooms were ready before the official check-in time and therefore there was no waiting. The rooms were clean and quiet despite the busy street down below. The bathroom towels could have been bigger and we had to call for tea/coffee to be placed in...

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Thank Anania A
M F, General Manager at Mercure Hotel Severinshof Koeln City, responded to this review

Dear Anania, Thank your very much for your kind feedback after your stay at our hotel. We are very pleased that your stay had been to your satisfaction and have forwarded your comments to our team. We hope that we soon have the opportunity of welcoming you again at our hotel. With best regards, your team from Mercure Hotel Severinshof...

Halifax, Canada
Reviewed 20 March 2017

Terrific 3: 1. The location is almost perfect, right next to the Severinstraße tram stop (1 exchange to the airport), and a 15 min walk to the cathedral. Everything is within a 5-10 min walk. I'd avoid being near to the train station or cathedral unless you like to be near tourists 24/7, I mean A LOT of tourists. 2....

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Thank edster1971
M F, Manager at Mercure Hotel Severinshof Koeln City, responded to this review

Dear Mercure guest, Thank you very much for your feedback regarding you stay at our hotel. Your comments are a great help to improve our service and quality and meet our customers’ expectations. We hope that we soon have the opportunity of welcoming you again at our hotel. With best regards, your team from Mercure Hotel Severinshof Köln City

Stoke-on-Trent, United Kingdom
Reviewed 20 March 2017 via mobile

It's hard to wax lyrical about a hotel when you only plan to sleep there, but this place was very very nice and inexpensive. We had two nights in a superior room with a queen size bed, en suite and a roof top balcony for less than 170 quid!! Between us (2 adults). The staff couldn't do enough for us...

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Thank brucenamtab1
M F, General Manager at Mercure Hotel Severinshof Koeln City, responded to this review

Dear Mercure guest, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We...

Liverpool, United Kingdom
Reviewed 19 March 2017

Had a nice stay at this hotel, it was located about a 10 minute walk from the Cathedral. The hotel is not in the very centre but the area around the hotel was nice, there was a small supermarket located about a 2 minute walk away. The beds were comfortable and the rooms were clean, would stay here again.

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Thank aquacrazy
M F, General Manager at Mercure Hotel Severinshof Koeln City, responded to this review

Dear Mercure guest, Thank you very much for your kind feedback regarding your stay at our hotel. We are very pleased that your stay had been to your satisfaction and have forwarded your comments to our team. We hope that we soon have the opportunity of welcoming you again at our hotel. With best regards, your team from Mercure Hotel...

Sydney, Australia
Reviewed 13 March 2017 via mobile

Nice big room, comfortable bed, decent size bathroom. Great food in bar/restaurant, close to transport and shops. Check in was a bit slow need more people on front desk. Need to have iron & board in rooms had to ask.

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Thank GB1965
M F, General Manager at Mercure Hotel Severinshof Koeln City, responded to this review

Dear Mercure guest, thank you very much for your freedback regarding your stay at our hotel. Your comments are a great help to improve our service and quality and meet our customers’ expectations. We hope that we soon have the opportunity of welcoming you again at our hotel. With best regards, your team from Mercure Hotel Severinshof Köln City

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The 4-star Mercure Hotel Severinshof Köln City is right at the heart of the lively metropolis, in the popular Severinsviertel area. In just a few minutes, you can reach the old town, the famous cathedral, main train station, Lanxess Arena and exhibition center. The hotel has 253 modern non-smoking rooms with free WIFI. We have 6 rooms that can accommodate up to 200 people available for your event. At RELAX - FOOD, DRINKS & YOU, you can eat and drink in a relaxed lounge atmosphere with a large sun terrace. ... more   less 

Additional Information about Mercure Hotel Severinshof Koeln City

Address: Severinstrasse 199, 50676 Cologne, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Cologne > Altstadt-Süd
Price Range: ₹ 5,176 - ₹ 14,899 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Severinshof Koeln City 4*
Number of rooms: 253
Reservation Options:
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Also Known As:
Mercure Hotel Cologne
Mercure Severinshof Koeln City
Hotel Style:
#14 Luxury Hotel in Cologne
#20 Best Value Hotel in Cologne
#27 Family Hotel in Cologne
#30 Romantic Hotel in Cologne
#40 Business Hotel in Cologne
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Severinshof Koeln City staff and other travellers.
12 questions
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Bradford, United Kingdom
9 months ago
Cardiff, United Kingdom
over a year ago
Stansted, United Kingdom
Essex

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Questions? Get answers from Mercure Hotel Severinshof Koeln City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The back of the hotel overlooks a rail station”
RichardMiltonKeynes, 27 Apr 2017 | Read review
“choose a view to severine strasse, visit the sauna and the gym”
Victor1984293984, 6 Mar 2017 | Read review
“Don't choose a room on the front when Karneval is on....”
Juulleess, 1 Mar 2017 | Read review
“courtyard can feel close in”
scotts481, 25 Dec 2016 | Read review
“The Privillege room was excellent!”
roberthH1018OX, 19 Dec 2016 | Read review
5 of 5