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    Excelsior Hotel Ernst

    Trankgasse 1 - 5, 50667 Cologne, North Rhine-Westphalia, Germany
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    24/12/2017 25/12/2017
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    US$ 338
    US$ 246
    SAVE US$ 92
    US$ 338
    US$ 311
    Traveller (646)
    Room & Suite (250)
    Dining (55)
    Overview
    • Excellent76%
    • Very good17%
    • Average4%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Business Centre
    Dry Cleaning
    Butler Service
    Babysitting
    5.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    JPMiles / Payback Arrow
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    Reviews (1,249)
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    1 - 5 of 703 reviews

    Reviewed yesterday

    When we were booking in my wife was robbed at the reception desk. The staff were superb other than a free drink and 44e for train fare to the british consulate to arrange an emergency passport the senior hotel management did nothing. Quote ,Please be...More

    Thank trenain2
    Reviewed 3 days ago via mobile

    Great location, close to cathedral and Christmas markets. Very attentive and helpful staff. Extremely family friendly. It’s the extra attention to details that really makes the difference, would highly recommend and would visit again. 👏🏼More

    Thank Phil L
    Response from excelsiorhotelernst, Manager at Excelsior Hotel ErnstResponded 2 days ago

    Dear Phil L, Thank you so very much for staying at the Excelsior Hotel Ernst and for taking the time to share your lovely comments with us. We are delighted that you and your family had such a wonderful stay with us. Your feedback is...More

    Reviewed 1 week ago via mobile

    I booked this hotel as a surprise for my fiancé’s birthday. The location is excellent right next to the Dom and the train station. Could have asked for any better. We were slightly disappointed on check in when we were told our room was still...More

    Thank alead22
    Response from excelsiorhotelernst, Manager at Excelsior Hotel ErnstResponded 1 week ago

    Dear alead22, Thank you for choosing the Excelsior Hotel Ernst for your special occasion and for taking the time to share you feedback here on TripAdvisor. We are delighted that you enjoyed your room as well as the small details during turn down service. We...More

    Reviewed 1 week ago via mobile

    Top class all over at this hotel. From the first moment you feel very welcome. The lady at the front desk was superb, they couldn’t find my booking, but this was solved with such an elegance, that I must give many positive vibes to her....More

    Thank Kenneth B
    Response from excelsiorhotelernst, Manager at Excelsior Hotel ErnstResponded 1 week ago

    Dear Kenneth B, Thank you for visiting the Excelsior Hotel Ernst and for sharing your feedback with us. We are very happy that you felt very welcome and we have past on your compliments to our colleagues at the front desk. How wonderful that we...More

    Reviewed 2 weeks ago via mobile

    We come here every few years for the Christmas markets and ALWAYS stop in this hotel. The staff are wonderful, the atmosphere is always good and the rooms are spot on. Clean, comfortable and elegant. The showers nearly send you down the plug which is...More

    Thank Melissa P
    Response from excelsiorhotelernst, Manager at Excelsior Hotel ErnstResponded 2 weeks ago

    Dear Melissa P, We thank you so much for choosing the Excelsior Hotel Ernst again during your Christmas markets tour in Cologne. We are most grateful to you for taking the time to share your kind review. We are truly delighted that you enjoyed your...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Airport Transportation
    • Dry Cleaning
    • Conference Facilities
    • Babysitting
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$ 196 - US$ 645 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Cologne
    • #2 Family Hotel in Cologne
    • #2 Romantic Hotel in Cologne
    • #3 Business Hotel in Cologne
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 137
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Priceline, Expedia, Travelocity, Orbitz, Booking.com, Agoda, getaroom.com, Hotwire, TripOnline SA, Cancelon, HotelQuickly and Evoline ltd so you can book your Excelsior Hotel Ernst reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Germany >
    • North Rhine-Westphalia >
    • Cologne >
    • Altstadt-Nord
    • Also Known As
    • Excelsior Hotel Cologne
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    Traveller (646)
    Room & Suite (250)
    Dining (55)
    Hotel & Grounds (387)
    Bathroom (79)
    Business Centre & Event Rooms (5)
    Family and Play Areas (4)
    Nearby
    Nearby HotelsSee all 263 hotels in Cologne
    Ibis Koeln Am Dom
    887 reviews
    .13 km away
     
    Hilton Cologne
    2,163 reviews
    .16 km away
     
    Domspatz Hotel
    84 reviews
    .08 km away
     
    Nearby Restaurants
    Gaffel am Dom
    1,499 reviews
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    Cafe Reichard
    1,134 reviews
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    Hanse-Stube
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    taku
    239 reviews
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    Nearby Attractions
    Cologne Cathedral (Dom)
    16,734 reviews
    .08 km away
    The Cologne Christmas Market
    280 reviews
    .20 km away
    Shrine of the Three Kings
    263 reviews
    .17 km away
    Roman-German Museum (Romisch-Germanisches Museum)
    1,188 reviews
    .19 km away
    Ask a question
    Questions & Answers
    Ed-Scotia
    2 June 2017|
    Answer
    Response from tuner1950 | Reviewed this property |
    Yes
    1
    Vote
    LennaLam
    28 February 2017|
    AnswerShow all 3 answers
    Response from excelsiorhotelernst | Property representative |
    Dear LennaLam, thank you very much for your kind request. First of all we are delighted to learn of your interest in our hotel. You can reserve a room online at our website or by telephone. (+49 221 270 1). Please do... More
    0
    Votes
    Google Translation
    mellamfr
    16 July 2016|
    Answer
    Response from Cornelia H | Reviewed this property |
    To my knowledge this is a public garage (underground) . It is probably as secure as any public garage is in a German city. Please contact the hotel for further details.
    0
    Votes
    Room Tips
    "another hotel"
    Read review
    "Rooms are roomy. You won't need a big room for a family."
    Read review
    "Rooms at the front have views of the cathedral."
    Read review
    "From the higher floors you can see the river nicely"
    Read review
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