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Mercure Hotel Aachen am Dom

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605 Reviews from our TripAdvisor Community

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Showing 232: English reviews
London, United Kingdom
Reviewed yesterday NEW

Review collected in partnership with Accorhotels.com
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Helpful?
Thank johnmL2744QH
Bristol, United Kingdom
Reviewed 6 days ago NEW

This hotel is centrally located on the main road and within close proximity of the shops, the Aachen cathedral and Christmas market. The hotel is modern, light and very clean. Rooms are compact and can accommodate a maximum of two adults, thus not recommended for families with children. The bathroom was reasonably large. The room had coffee making facilities as...

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Helpful?
Thank TvdMerwe
London
Reviewed 2 weeks ago

My wife and I stayed here for one night on the fist leg of our German Christmas markets tour 2016. We have stayed here before but a few years ago. The hotel is well placed for access to the old town and shopping. We used the multi storey car park nearby which is a few minutes walk away, cost per...

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Thank robbly
Shrewsbury, United Kingdom
Reviewed 3 weeks ago

I have given this hotel an overall terrible rating not because of the quality of the accomodation, which was very good (and have given that specific ratings accordingly) but because I booked my stay under a special pre-paid, non-refundable offer that was supposed to include breakfast. However when I checked in at the hotel I was told breakfast was extra....

Review collected in partnership with Accorhotels.com
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Helpful?
Thank shillm2016
Nootdorp, The Netherlands
Reviewed 3 weeks ago

The air in the bedrooms was too dry, Windows could not be open. Fan noise the whole night. The beds where not comfortabele. We had a Discussion, at the lobby, about the payment of the breakfast, allthough we did a remark at the booking on the internet for an extra person.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank internship
Ashby-de-la-Zouch, United Kingdom
Reviewed 3 weeks ago

Quite easy to find and thanks to hints one here we found the car park too. Be aware though that you aren't supposed to drive into Aachen unless you have a pass for a green friendly car. Hotel didn't warn us, but we got away with it. Receptionists really don't know how to welcome guests, no friendly conversing. No chance...

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Thank Wildpoppy
Reading, United Kingdom
Reviewed 5 weeks ago

We arrived by train and chose to catch a bus up to the hotel. Buses leave from just across the road outside the station. They seem frequent, journey time about 5 mins, single fare 1.50 euros. Bus stop is very close to the hotel - get off when you see the Dom just behind the hotel! Our room was spacious,...

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Helpful?
Thank Nonglak L
Datchet, United Kingdom
Reviewed 11 December 2016

Being right next the Dom and all Facilities, the location was perfect, especially as we were visiting the Christmas Market. As others have mentioned it is "very" noisy at around 2am when the Pubs turn out, even with the windows shut. (Not in Hotel's control of course, but has to be said.) Otherwise the Hotel is fine in all respects,...

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Thank Antony1952
Reviewed 10 December 2016 via mobile

Stayed at this hotel for 2 nights , perfect location for Aachen, walking distance to all attractions, cathedral, Rathaus, Eurogress, train station, shopping districts. Rooms are ok , safe was not working in my room. Bathrooms are old fashioned covered with all white tiles. Breakfast was good, frontdesk was helpful.

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Thank Bertan B
Reviewed 7 December 2016

We have stayed at this hotel many times. This is a true four star hotel where customer service is outstanding. This time we stayed in a privilege room, and it was just perfect. The room was spacious, and with a balcony. The mini bar was topped up daily, of which we could hep ourselves to with no charge. The only...

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Helpful?
Thank Jayson112

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Dry Cleaning
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Mercure Aachen am Dom, a 3 star hotel with 117 rooms, is the perfect base to discover this historic imperial city. Enjoy your stay in our unique, centrally located hotel. The hotel is only 500 m from the Cathedral with its treasure chamber, the townhall and the Elisenbrunnen fountain. Buffet breakfast is served from 6.30 a.m. to 10.30 a.m. at the Lounge 1858 restaurant. The hotel also features a meeting room for up to 30 people. Be spoiled with selected Grands Vins Mercure wines at the hotel bar. ... more   less 

Additional Information about Mercure Hotel Aachen am Dom

Address: Peterstr. 1, 52062 Aachen, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Aachen
Price Range: ₹ 5,602 - ₹ 8,294 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Aachen am Dom 4*
Number of rooms: 117
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, ACCOR and Travelocity so you can book your Mercure Hotel Aachen am Dom reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Accor Hotel Aachen Am Dom
Hotel Style:
#4 Luxury Hotel in Aachen
#4 Family Hotel in Aachen
#5 Business Hotel in Aachen
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Aachen am Dom staff and other travellers.
3 questions
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Toronto, Canada
over a year ago

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Questions? Get answers from Mercure Hotel Aachen am Dom staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the main road and the shopping parade are noisy. Ask at Check In fora quiet room if possible.”
 of 5 bubbles Antony1952, 11 Dec 2016 | Read review
“High floors are good. However you are staying in a city so don't expect views of anything else.”
 of 5 bubbles Jayson112, 7 Dec 2016 | Read review
“Upper Floor”
 of 5 bubbles 286waynei, 20 Oct 2016 | Read review
“Rooms at the back of the hotel might be quieter, but I don't know for sure.”
  • Bathroom is plenty big, so I would prefer they cut down and make shower bigger.
  • Mini bar.
  • Shower
  • View from front door.
  • Balcony
  • Bed
  • I like all these little cabinets to put your belongings in.
 of 5 bubbles jayramey, 9 Oct 2016 | Read review
“try to get a room to the pedestrian zone”
 of 5 bubbles 514gerhardm, 25 Jul 2016 | Read review
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