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Mercure Hotel Aachen Europaplatz

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Traveller (73)
Room & Suite (48)
Dining (12)
Overview
Hotel website
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Joseph-von-Goerres-Str. 21, 52068 Aachen, North Rhine-Westphalia Germany See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
Visit Hotel Website
Offers from Mercure Hotel Aachen Europaplatz
Special Offer: CHEAPEST ONLINE RATES!
Reviews (499)
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139 results
Traveller rating
20
73
36
6
4
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Time of year
LanguageEnglish
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20
73
36
6
4
Show reviews that mention
All reviewsbusiness tripaccor propertiescar parkdouble bedbit outdatedcity centrechecking outswimming poolresidential areanice bathroomwould stay againhotel is situatedwi fistayed one nightparkingmotorwayminibar
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1 - 5 of 139 reviews
Reviewed 3 days ago

Excellent hotel with very helpful staff. Very good breakfast with a good coffee machine. Good size car park, never a problem to come and go as space always available. 15 minute walk into Aachen centre.

Review collected in partnership with Accorhotels.com
Thank 115allan2018
Response from Christian C, Shift Leader at Mercure Hotel Aachen EuropaplatzResponded 2 days ago

Hello Allan, thank you for your great feedback! See you soon in Aachen at Europaplatz. Greetings, Guilia Weykopf, Shift Leader

Hotel's Favourite
Reviewed 6 October 2017

Excellent location, good food, warm friendly staff and plenty of secure parking, we have vw camper and no height restrictions. Bed extremely comfortable and so quiet we sleep very well. Evening meal the waiter explained the menu but only meat was on offer so I...More

Thank 195kareny
Response from Christian C, General Manager at Mercure Hotel Aachen EuropaplatzResponded 9 October 2017

Thank you for this TOP review.

Reviewed 1 week ago

Earlier in 2018 our booking for a room adapted to disabled people was cancelled for business reasons. We got in a conflict with the direction who refused to find (and pay) for an equivalent solution. In the meantime, the direction has changed and as the...More

Thank Quentin B
Response from MelissaS6269, Front Office Manager at Mercure Hotel Aachen EuropaplatzResponded 1 week ago
Google Translation

Cher Monsieur Boucher, merci beaucoup pour votre commentaire positif. Nous sommes ravis que votre séjour c´est bien passé. Nous espèrons...More

Reviewed 14 August 2018

Positive: -Breakfast -Swimming pool in summer gave me a holiday feeling -Relaxt neighbourhood Negative: -Pillows in the room are not really nice. Do offer also 2-persons blankets, instead of only one person blankets -Swimmingpool is not practical to use if other people are watching from...More

1  Thank Teun Z
Reviewed 8 August 2018 via mobile

We stayed at this hotel for 2 nights. Parking is cheap, €8.60 for 24 hours.. Hotel looks a bit outdated from the outside, thats why i give it a 4/5 rating.. The sewer gives a bad smell during summer weeks, we realised this after visiting...More

Thank Mitch v
Response from Melissa S, Front Office Manager at Mercure Hotel Aachen EuropaplatzResponded 14 August 2018

Dear Guest, Thank you for your note and your remarks. We hope to see you again soon! Best regards, Melissa Schöffers Front Office Manager

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About
Description
This air conditioned 3 star hotel has been completely renovated and enjoys a quiet location close to the cathedral, town hall, old town centre, casino, thermal baths and convention centre. Good access to buses, ...More trains and highways. All rooms offer TV, safe, radio, pay TV, Internet and WLAN, minibar and bathtub. Our air conditioned hotel offers restaurant, bar and garden terrace with an outdoor pool and modern meeting rooms for 250 people. 2 children up to 16 years of age stay for free in parent's room. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Babysitting
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
GreenPartner
GreenPartner
Hotel Style
Best Value
,
Luxury
,
Business
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Hotel Style
Best Value
,
Luxury
,
Business
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Number of rooms
119
Price range
US$ 66 - US$ 153 (Based on Average Rates for a Standard Room)
Also Known As
Novotel Aachen
,
Accor Aachen Europaplatz
Location
Germany > North Rhine-Westphalia > Aachen
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Hotel Style
Best Value
,
Luxury
,
Business
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Number of rooms
119
Price range
US$ 66 - US$ 153 (Based on Average Rates for a Standard Room)
Also Known As
Novotel Aachen
,
Accor Aachen Europaplatz
Location
Germany > North Rhine-Westphalia > Aachen
Photos
Traveller (73)
Room & Suite (48)
Dining (12)
Pool & Beach (2)
Business Centre & Event Rooms (11)
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Questions & Answers
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Room Tips
"Higher floors have a better view"
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"Superior rooms have free minibar with non-alcoholic drinks (+ beer). Worth paying the extra bid of money"
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"I think that it would be useful to put some sort of image on the glass shower curtain."
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"When the partying is up and down the corridors, no room is immune"
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