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Mercure Hotel Wiesbaden City

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Mercure Hotel Wiesbaden City
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472 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Hotel Wiesbaden City
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Showing 253: English reviews
Congleton, United Kingdom
Reviewed 27 January 2014

Second time we have stayed, spent 3 nights earlier this month & have to say how friendly the staff were, the hotel has been recently refurbished & has been done really well, really good choice for breakfast. great hotel, great value.

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Helpful?
Thank Steve10322
Crowne Plaza W, Director of Sales at Mercure Hotel Wiesbaden City, responded to this review

Dear Guest, thank you for staying here for the second time. We are very happy to read that you had a good stay and that you enjoyed our services. We hope to see you again in the future. With best regards from Wiesbaden Bianca Guest Service Team

Bruges
Reviewed 7 January 2014

As IHG member, i was looking to a hotel close to Frankfurt for a family weekend and friendly in budget with some children accommodation possibilities such as swimming pool, family rooms, ... And this hotel fitted to our needs. Friendly staff at reception and bar (enormously gentle to kids). Family room with double beds (not really king size beds but...

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Helpful?
Thank djdave
Crowne Plaza W, Guest Service Team at Mercure Hotel Wiesbaden City, responded to this review

Dear valued guest, thank you very much for your review regarding your recent stay with us. We are very glad, that you feel like you have made the right choice for your familiy vacation with the Crowne Plaza Wiesbaden. Our aim is to make any of our guests staying at our house feel like coming home. Naturally this includes our...

Preston, United Kingdom
Reviewed 4 January 2014

We stayed in the Crown Plaza in Wiesbaden early in the New year 2014 for one night as a stopover on our way back to Britain. Booking 3 months in advance we were happy with our deal for a family room. I really cannot fault the room or facilities of the hotel, everything was spotless, room very comfortable and staff...

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2Thank Kleopetra10202
Crowne Plaza W, Guest Service Team at Mercure Hotel Wiesbaden City, responded to this review

Dear valued guest, Thank you very much for taking the time to write a review about your recent stay with us. We are glad to hear, that you appreciated staying in one of our comfortable family rooms. On the other hand we regret your criticism regarding the parking fee and the costs for your breakfast. Our parking fee is adapted...

Jasper, Georgia
Reviewed 25 December 2013

The best Best Western I've ever stayed in. The bathtub was almost 5 feet long, so I ended up taking a long soak most days. Very spacious room with nice high ceilings. The only complaint I had was the bed, which was much too firm for me, but that is just me. No continental breakfast or coffee. Convenient location, a...

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Thank KHM1229
Crowne Plaza W, Guest Service Team at Mercure Hotel Wiesbaden City, responded to this review

Dear valued guest, Many thanks for taking the time and write this review about your stay. I assume that you maybe posted at the wrong website, we are not Best Western, we are Crowne Plaza. I'm sure the Best Western would be happy if you post it on their site again. Best regards Nina, Guest Service Team

luxembourg
Reviewed 24 December 2013

The rooms are smaller and less up to date compared to some other hotels of this chain. Nevertheless, they are clean and offer a comfortable night sleep. Location is excellent in the city center. The restaurant proved very decent, both for breakfast and dinner. The free wifi on the other hand is a joke (soooooooooooo slow). To sum it up,...

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Helpful?
Thank beograd72
Crowne Plaza W, Guest Service Team at Mercure Hotel Wiesbaden City, responded to this review

Dear valued guest, Many thanks for taking the time to write a response about your recent stay with us. We are happy to hear that you enjoyed your stay over all. We are already working on our wifi solutions and hope that we can speed it up in 2014. Best wishes Nina, Guest Service Team

Round Rock, Texas
Reviewed 23 December 2013

Traveling to a foreign country can be very stressful, but this hotel felt just like a U.S. hotel. All the staff spoke excellent English, and all the signage was also dual language. The rooms and beds were very comfortable. The breakfast was great, though a bit expensive. The WiFi was free, but coverage was limited. The central location was great....

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Thank Joseph B
Crowne Plaza W, Guest Service Team at Mercure Hotel Wiesbaden City, responded to this review

Dear valued guest, Thank you for your time to write this positive feedback about your recent stay with us. It is a pleasure for us to hear that you felt like home with us. We are looking forward to your next stay! Best wishes Nina, Guest Service Team

London, United Kingdom
Reviewed 19 December 2013

This is a clean efficient and comfortable hotel in Wiesbaden. Very central for the town which is a beautiful old town. The staff are all very friendly and helpful especially the front desk, bar staff and the restaurant have a cheery smile and welcome early in the morning. The hotel is very convenient for the town centre, free Wifi is...

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Thank AndrewB55
Crowne Plaza W, Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear valued guest, Thank you for taking the time to comment on your stay at our Crowne Plaza Wiesbaden. We hope to welcome you again soon. Best regards, Rathia Guest Service Team

Basel, Switzerland
Reviewed 19 December 2013

Be careful when booking the family room - they say it can fit 4 people, which is impossible, as basically it is a TWIN room. Plus, the room was prepared only for 2 people (2 sets of towels, linen, etc.) We have planned to stay there in 3, but in the end had to get an additional single room. Which...

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Helpful?
Thank Evva_81_
IHGCare, Guest Relations Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear Evva_81_, Thank you for taking the time to provide feedback on your stay. It is unfortunate the layout of the room prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you...

Sandbach, United Kingdom
Reviewed 7 December 2013 via mobile

The Crowne Plaza ticks all the boxes for a central business hotel. Wiesbaden is a lively city and the hotel is in the doorstep of all the attractions- I was here during the Christmas market, which is barely 5 minutes walk away. The staff are friendly and polite, the rooms clean and well equipped with tea and coffee facilities and...

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Helpful?
Thank Janet E
Crowne Plaza W, Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear valued Guest, thank you for taking the time and letting us know abou the positive experience you had during your stay with us. I am glad you had the opportunity to visit the Wiesbaden Christmas market and that our Sleep Advantage Program helped you sleep better. I hope we can welcome you again in our hotel in the near...

Groningen, The Netherlands
Reviewed 19 November 2013

Located in the heart of Wiesbaden, it is easy to reach, has a decent sized parking garage and is a rather modern hotel, probably mainly aimed at business guests. I stayed here because of an exhibition in Frankfurt. I got an upgrade and ended up in a large and modern room. Staff is friendly and efficient, checking in was convenient.

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Thank Robin J
Crowne Plaza W, Director of Sales at Mercure Hotel Wiesbaden City, responded to this review

Dear Guest, thank you for taking the time to write down your impressions. We are very happy that you had a pleasant stay in our house and we will be happy to welcome you again in the future. Best regards from Wiesbaden Bianca Guest Service Team

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Welcome to the Mercure Hotel Wiesbaden City. The centrally situated business hotel is the perfect starting point for your visit to Wiesbaden and the Rhine/Main region. The hotel's excellent location means that it can be reached easily by car, bus and train. Frankfurt International Airport (FRA) can be reached by taxi in around 30 minutes. The hotel's own underground car park has 140 spaces. The proximity of the Mercure Hotel Wiesbaden City to Wiesbaden city centre makes it ideal for your tour of the city. You can reach many sites, such as Wilhelmstrasse, the casino, the theatre, the historic old town and the Wiesbaden Kurhaus, in only a few minutes' walk. The popular Rheingau region starts immediately in front of the city's gates. For business trips to Wiesbaden, the hotel can boast a handy proximity to local companies and the authorities. The hotel has more than 235 modernised guest rooms with free Wifi internet connection, air-conditioning and Flatscreen Entertainment System. Especially high-quality beds and a rest area make for a special sleeping experience. For a greater comfort we are modernizing from 4th of October 2016 the public areas for you. The expected duration of the reconstruction is planned to October 2017th. We try to be quiet, but there may be disturbances during the day anyway. Please note, that we cannot assume any luggage for you at reception during this period. Thank you for your understanding. ... more   less 

Additional Information about Mercure Hotel Wiesbaden City

Address: Bahnhofstrasse 10-12, 65185 Wiesbaden, Hesse, Germany (Formerly Crowne Plaza Wiesbaden)
Region: Germany > Hesse > Wiesbaden
Price Range: ₹ 5,860 - ₹ 10,237 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Wiesbaden City 4*
Number of rooms: 235
Reservation Options:
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Also Known As:
Crowne Plaza Wiesbaden Hotel Wiesbaden
Wiesbaden Crowne Plaza
Hotel Style:
#2 Romantic Hotel in Wiesbaden
#2 Family Hotel in Wiesbaden
#3 Luxury Hotel in Wiesbaden
#5 Business Hotel in Wiesbaden
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Wiesbaden City staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“During construction you don't want any of the lower number rooms on each floor. They are directly above the construction.”
 of 5 bubbles rosiedos, 7 Jan 2017 | Read review
“Ask for room with good WiFi reception”
 of 5 bubbles PoggiBonsi2012, 8 Sep 2016 | Read review
“Rooms to the back of the hotel are quieter.”
 of 5 bubbles Kwidofir, 26 Aug 2016 | Read review
“rooms overlooking front can at times get traffic noise if you have window open”
 of 5 bubbles Vicki0072013, 23 Jun 2016 | Read review
“Always high floor for a city hotel !”
  • Shower
  • Realy relax
  • Bathroom
  • Vip kit
  • Bathroom
  • Charger
  • Our bed
  • Office
 of 5 bubbles Giannis_Anna96, 10 May 2016 | Read review
5 of 5