We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Best Western Macrander Hotel Frankfurt/Kaiserlei

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Best Western Macrander Hotel Frankfurt\/Kaiserlei
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

134 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 43: English reviews
Beverly Hills, California
Reviewed 18 October 2016

I came to Offenbach on business and had the option of staying at the Intercontinental in Frankfurt, but thinking it would be a commute trying to get to the Messe in Offenbach (trade show), decided to stay local. All the good hotels were completely booked and I was forced to stay at this hotel. My company assured me I would...

 Report
Helpful?
Thank Jester90210
Peggy S, Verkaufsleiter at Best Western Macrander Hotel Frankfurt/Kaiserlei, responded to this review

Dear Jester90210, We really appreciate your comments regarding your stay at our hotel. As we are deeply committed to achieving our guest`s total satisfaction, your opinion is very important to us. We regret that we did not met your expectations and we beg your pardon for inconveniences you had. Please be ensured, that we will have a closer look to...

Stockholm, Sweden
Reviewed 30 September 2016 via mobile

Their staff are very helpful. We didn't know anything about Frankfurt and when we asked something, answered very patiently. Their breakfast buffet is also amazing. Rooms are clean and quiet. Parking available.

 Report
Helpful?
Thank nathansberg
Peggy S, Verkaufsleiter at Best Western Macrander Hotel Frankfurt/Kaiserlei, responded to this review

Dear nathansberg, Thank you for your lovely thoughts about the hotel. We are pleased you had an enjoyable stay with us. On behalf of the entire Team, I would like to thank you once again for your comments about our property and our breakfast buffet and hope to have another opportunity to welcome you back. BEST regards Peggy Schilder Sales...

Santa Rosa, California
Reviewed 9 September 2016 via mobile

Stayed at this hotel for several days. Did not look like much from the outside. Inside very nice 4 star quality. Staff very friendly and helpful. Dinner menu Limited, but breakfast buffet very big at 19 euro. Parking available at 9 euro per day. Hotel is a five-minute walk from the RMV which is the regional train line you take...

 Report
Helpful?
Thank awkrause
Peggy S, Verkaufsleiter at Best Western Macrander Hotel Frankfurt/Kaiserlei, responded to this review

Dear Mr Krause, Thank you very much for taking your time to write this review about your recent visit and we are very happy, that the Best Western Macrander with its facilities and services were up to your satisfaction and that you enjoyed your stay. Perhaps next time, you can benefit from one of our weekend packages including breakfast and...

Los Angeles, California
Reviewed 7 September 2016

Well, its a convenient hotel, just as any Best Western. It's easy to get, has great parking and amazing breakfast. Front desk people are very knowledgeable. Great for a small business trip or a few days in Frankfurt area. I recommend it!

 Report
Helpful?
Thank Bernardo S
Peggy S, Verkaufsleiter at Best Western Macrander Hotel Frankfurt/Kaiserlei, responded to this review

Dear Bernardo S, Thank you for your lovely thoughts about the hotel. We are pleased you had an enjoyable stay with us. On behalf of the entire Team, I would like to thank you once again for your comments about our property and our breakfast buffet and hope to have another opportunity to welcome you back. BEST regards / com...

Reviewed 4 August 2016

The location of the hotel was excellent for my business meetings in the area. Hotel staff were professional and helpful. Restaurant menu was limited, but fine for my purposes. Location is about 20 minute drive form the Frankfurt airport. I would stay at this location again for business in the area. It would not be my choice if I was...

 Report
Helpful?
Thank Michael N
Peggy S, Verkaufsleiter at Best Western Macrander Hotel Frankfurt/Kaiserlei, responded to this review

Dear Michael, Thank you very much for taking your time to write this review about your recent visit and we are very happy, that the Best Western Macrander with its facilities and services were up to your satisfaction and that you enjoyed your business stay. We are looking forward to welcoming you again! Kind regards Peggy Schilder Sales Manager

Kuwait City, Kuwait
Reviewed 26 July 2016

Good Hotel for people who like to have a quiet and pleasant stay. Good well mannered staff and quality food. This place is away from the city hubbubs at the same time very scenic and the RMS train service to all places is just round the corner, walkable distance.

 Report
Helpful?
Thank Thomas C
Peggy S, Verkaufsleiter at Best Western Macrander Hotel Frankfurt/Kaiserlei, responded to this review

Dear Thomas C, Thank you for your lovely thoughts about the hotel. We are pleased you had an enjoyable Business stay with us. On behalf of the entire Team, I would like to thank you once again for your comments about our property and hope to have another opportunity to welcome you back. BEST regards Peggy Schilder Sales Manager

Los Angeles
Reviewed 21 May 2016

Great breakfast (excellent food selection, superb value for what is offered), convenient location, taxis available within minutes, clean and efficient operation. Front desk staff could use a little more training.

 Report
Helpful?
Thank mondotraveler
Peggy S, Verkaufsleiter at Best Western Macrander Hotel Frankfurt/Kaiserlei, responded to this review

Dear mondotraveler, It is a great pleasure to read how satisfied you are about the convenient location of the Hotel and the breakfast buffet. I have passed on your feedback to the whole Team. Thank you very much for taking the time to leave such a Review and I hope to welcome you soon again. BEST regards Peggy Schilder Sales...

Reviewed 3 May 2016

I came to offenbach on abusiness trip (for the fair) and i really did not like this hotel. It stunk was not clean. bad service. It is in a bad part of town. Although the good part was that it is very close to the subway (S Bahn) Kaiserlei with direct access to frankfurt center. Not recommended to anyone.

 Report
Helpful?
Thank Fuji J
Peggy S, Verkaufsleiter at Best Western Macrander Hotel Frankfurt/Kaiserlei, responded to this review

Dear Fuji J Many thanks for submitting your review. We are really sorry to hear that you had many issues, especially regarding location during your stay with us. We strive to offer the best service possible for our guests so please accept our apologies that we did not succeed in doing so on this occasion. I have passed on your...

Reviewed 8 March 2016 via mobile

The best bit about this hotel is the staff. Helpful, approachable and friendly. The location is good if you want the S-Bahn or need to get to a business on the nearby business park. The hotel offers a good breakfast buffet but the evening menu is better approached with care. They offer a buffet - which is fine if the...

 Report
Helpful?
Thank ColonelIrrelevant
Peggy S, Verkaufsleiter at Best Western Macrander Hotel Frankfurt/Kaiserlei, responded to this review

Dear ColonelIrrelevant, Thank you for sharing your comments and observations, we thoroughly value your Feedback as it helps us to improve our service and product. We were sorry to hear you did not like our buffets, we will certainly pass on your comments to the team for their urgent review. We were pleased to read however that our friendly and...

Madrid, Spain
Reviewed 3 March 2016

The hotel is ok, as there is not much variety in the area, although the service was quite bad. The first day we had dinner in the hotel and they took one complete hour to bring the dinner out: one hamburger and one sandwich, nothing too difficult to make. This got me a bit mad, specially when I could see...

 Report
Helpful?
Thank Javier M
Peggy S, Verkaufsleiter at Best Western Macrander Hotel Frankfurt/Kaiserlei, responded to this review

Dear Javier M, We appreciate all of the feedback as it helps us continue to improve our offer here at BEST WESTERN Macrander, therefore let me take the opportunity to thank you for taking the time again to review your stay. I am sorry to read that you were disappointed with your stay. In short, I only can apologise for...

78 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (58)
Viewed
Dining (5)
Viewed
Room/Suite (10)
Viewed
Hotel & Grounds (1)
Viewed
Bathroom (3)
Viewed
Other (39)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Hotel & Grounds (4)
Viewed
Dining (1)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (13)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Offenbach
0.3 km away
ibis Styles Frankfurt Offenbach
0.7 km away
New Century Hotel Frankfurt Offenbach
1.4 km away
Sheraton Offenbach Hotel
Sheraton Offenbach Hotel
#2 of 28 in Offenbach
347 reviews
Show Prices
Show Prices
Show Prices
2.7 km away
ACHAT Plaza Frankfurt/Offenbach
0.4 km away
Hotel Hansa
Hotel Hansa
#7 of 28 in Offenbach
19 reviews
2.1 km away
25hours Hotel The Goldman
25hours Hotel The Goldman
#20 of 274 in Frankfurt
579 reviews
Show Prices
Show Prices
Show Prices

Near Best Western Macrander Hotel Frankfurt/Kaiserlei

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
Official Description (provided by the hotel)
This 4-star hotel is located between Frankfurt and Offenbach am Main, close to the freeway-exit and roundabout "Kaiserlei". The A661 motorway is 300 metres away and it is only a 4-minute walk from Offenbach-Kaiserlei S-Bahn station (direct, 10 minute S-Bahn train ride from the centre of Frankfurt and Frankfurt airport). You can reach the Frankfurt Fair ground and the airport within a few minutes by car. The Best Western Macrander Hotel Frankfurt/Kaiserlei is a modern business and conference hotel and the perfect venue for your event, business trip or Sightseeing tour in Frankfurt. It provides 7 conference rooms (400 sqm) for up to 220 people. A varied breakfast buffet and regional and international food is served in stephans restaurant. Cocktails and beers can be enjoyed in stephans bar&lounge or on the patio/terrace in fine weather. For exercise or recreation the hotel offers a spa/wellness area with sauna, steam cabin as well as small fitness room. There are 100 parking lots available and free Wifi. The 127 (comfort and business) rooms are equipped with desk, minibar (refreshing drinks once per stay), phone, flat-Tv with sky tv, coffe&Tea making facilities, free Wifi, soundproofed windows, shower/tub. Business rooms are located to the garden side and include a 10 € voucher for bar and restaurant. Our 8 Club rooms are on a separate floor, more comfortable and provide Senseo-machine, safe, DVD-Player, kingsize-beds and Airconditioning. ... more   less 

Additional Information about Best Western Macrander Hotel Frankfurt/Kaiserlei

Address: Strahlenbergerstr. 12, 63067 Offenbach, Hesse, Germany (Formerly Novotel Frankfurt Offenbach)
Region: Germany > Hesse > Offenbach
Price Range: ₹ 4,354 - ₹ 10,304 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Macrander Hotel Frankfurt/Kaiserlei 4*
Number of rooms: 127
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Agoda, HRS, Travelocity, HotelTravel.com and Booking.com so you can book your Best Western Macrander Hotel Frankfurt/Kaiserlei reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Offenbach Best Western
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Best Western Macrander Hotel Frankfurt/Kaiserlei staff and other travellers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from Best Western Macrander Hotel Frankfurt/Kaiserlei staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Special good rooms on the top, left as your come out of the lift with special security doors.”
 of 5 bubbles thomascK813GL, 25 Jul 2016 | Read review
“the higher the nicer”
 of 5 bubbles Stoltinger, 24 Sep 2015 | Read review
“One of the 8 newly renovated rooms, however limited availability and extra charge applies.”
 of 5 bubbles PL_Michal, 20 Jul 2015 | Read review
“All the rooms offer good view any room is fine.”
 of 5 bubbles RohitGoyal, 4 Jan 2015 | Read review
“Switch off the heating. Rooms were too hot. Windows go open all the way so that helps.”
 of 5 bubbles The-M0M0, 19 Dec 2014 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay