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Radisson Blu Hotel, Frankfurt

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Traveller (789)
Room & Suite (320)
Dining (90)
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Overview
  • Excellent37%
  • Very good42%
  • Average14%
  • Poor5%
  • Terrible2%
Travellers talk about
“business hotel”(42 reviews)
“top floor”(35 reviews)
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,130)
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All reviewsbusiness class roombusiness hoteltop floorcity centrebusiness tripgreat businesstram stopbreakfast buffet ishotel is modernchecking inpublic transportclose to the airporttaxigymmessewellnessgermany
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11 - 15 of 742 reviews
Reviewed 12 April 2018 via mobile

1) The aircon did not work. I woke up twice in the middle of the night because it was so hot. There were no windows in the rooms which we could have opened to let the cool air in. 2) The TV did not work....More

2  Thank Raul T
Response from RadissonHotelGroup, Customer Care at Radisson Blu Hotel, FrankfurtResponded 16 April 2018

Dear Raul, Thank you for taking the time to write your review. We apologize for any discomfort caused by the temperature of your room, that the TV did not work, and for your disappointment with the design of your room. We value your feedback and...More

Reviewed 12 April 2018 via mobile

On arrival we placed our bags in storage, as it was before check in time - we have since discovered an expensive watch is missing from one of the bags. To top this off I thought I had booked two rooms for two adults, only...More

1  Thank Schment
Response from RD_Frankfurt, Guest Relations Manager at Radisson Blu Hotel, FrankfurtResponded 12 April 2018

Thank you very much for your honest Feedback! We are more than sorry to hear that you had to handle these circumstances. I would like to apologize honestly!! Please contact me before your next stay and i will make a Special arrangement for you. Best...More

Reviewed 11 April 2018

Review collected in partnership with Radisson Blu
Response from RD_Frankfurt, Guest Relations Manager at Radisson Blu Hotel, FrankfurtResponded 17 April 2018

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Reviewed 29 March 2018

Going to Radisson Blu certain standards are expected and in this specific hotel, there are not. Beds were small, shampoo & bath gel were not replaced daily, used towels were not collected, very small overcrowded bar, long queues at the checkout. Access to the hotel...More

2  Thank mareli c
Response from RD_Frankfurt, Guest Relations Manager at Radisson Blu Hotel, FrankfurtResponded 23 April 2018

Thank you very much for your honest feedback! We will share your impressions with the team to make your experience better. Best wishes, Viola Appenzeller Your Guest Experience Manager

Reviewed 25 March 2018 via mobile

Reception service usually bad, luggage service often not available. Rooms small. Wardrobes the smallest I ever encoutered. Gastronomy doubtful. I spent three fairs there, each seven nights. Never would I consider to come at normal times.

1  Thank Thomas F
Response from RD_Frankfurt, Guest Relations Manager at Radisson Blu Hotel, FrankfurtResponded 26 March 2018

We are really sorry to hear that you had to handle so much issues and are greateful for your honest feedback! We already shared your impressions with the departments and will Keep an eye on that. Best wishes, Viola Appenzeller Your Guest Experience Manager

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Bar/Lounge
Pool
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 85 - US$ 516 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Frankfurt
#22 Luxury Hotel in Frankfurt
#37 Romantic Hotel in Frankfurt
#45 Business Hotel in Frankfurt
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 85 - US$ 516 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Frankfurt
#22 Luxury Hotel in Frankfurt
#37 Romantic Hotel in Frankfurt
#45 Business Hotel in Frankfurt
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (789)
Room & Suite (320)
Dining (90)
Pool & Beach (16)
Business Centre & Event Rooms (13)
Questions & Answers
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frankie104
30 March 2018|
AnswerShow all 6 answers
Response from goalgent | Reviewed this property |
There's a tram nearby the hotel that takes you to the central station. From there all the markets are in walking distance
1
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Mohit K
7 October 2017|
AnswerShow all 3 answers
Response from MCSavas | Reviewed this property |
Depends on the availability of the hotel. If they can, I believe you can early check-in
0
Votes
barbemma61
28 September 2017|
Answer
Response from BJTEBKK | Reviewed this property |
Rooms have Iron and Boards and a minibar. All your electrical, if it doesn't work on both 110v and 220v, leave them at home. If they do work on 220v, then just bring adaptor plug.
0
Votes
Room Tips
"The higher the floor the better the view."
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"Rooms are fairly modern."
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"The higher the room, the better the view"
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"Pillows could be better."
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