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Steigenberger Hotel Metropolitan

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Traveller (268)
Room & Suite (76)
Dining (19)
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Overview
  • Excellent33%
  • Very good41%
  • Average17%
  • Poor6%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Rooms
Restaurant
Room Service
Suites
Bar/Lounge
5 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (489)
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Traveller rating
80
102
36
14
7
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LanguageEnglish
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80
102
36
14
7
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All reviewsthe main train stationtravelling by trainnice hotelgood sizeseparate showerfirst morninga lot of noiseminute walkbusiness stayhotel is locatednespresso machinethe air conditioningconvenient locationsingle roombreakfast was excellentyogurtcity centre
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1 - 5 of 239 reviews
Reviewed 5 days ago

I was a little hesitant to book this hotel after reading some of the reviews on TripAdvisor. However, I booked it because I wanted to be very close to the main train station and because I wanted a 4-star hotel. I was not disappointed. The...More

Thank starcev2013
Reviewed 6 days ago via mobile

Pros.. situated close to Frankfurt central station Cons.. 1.rooms are very small 2. Room cleaning service is pathetic. The Used glasses are not cleaned n Replaced. 3. Pillows are not comfortable. 4. Towels not cleaned properly. Looking very old.

Thank Srividya C
Reviewed 1 April 2018

The Steigenberger Metropolitan is adjacent to the main train station in Frankfurt. The rooms are of a decent size. The pillows are paper thin - I needed to use four. The "free" breakfast is the usual hotel buffet type. There are other hotels in this...More

Thank allanbowers
Response from Ruth S, Manager at Steigenberger Hotel MetropolitanResponded 6 April 2018

Dear allanbowers, We would like to thank you for your honest and constructive feedback and of course for having taken the time to share your experience with us. We appreciate it a lot, as it is the perfect chance to really listen to our guests...More

Reviewed 25 March 2018

I stayed here in March for a week long conference. The location is very convenient, right across from the train station. The train station area has improved but is still in need of some upgrading. The hotel itself is old world German style. As an...More

1  Thank Cheri M
Response from Ruth S, Manager at Steigenberger Hotel MetropolitanResponded 6 April 2018

Dear Cheri M, Thank you very much for taking the time to write down your experience and your impressions while staying with us in March. We are sorry to read that we could not fulfill all your expectations and especially as well stand up to...More

Reviewed 24 March 2018

This is very easy to reach via parking or railway station. Not in the most nice place in Frankfurt of course. Anyway a good hotel with an atmosphere and some character. The rooms a good and good service. I found the breakfast lay out and...More

Thank yannteste
Response from Ruth S, Manager at Steigenberger Hotel MetropolitanResponded 6 April 2018

Dear yannteste, Thank you for your review and the good score you gave us. We truly appreciate your excellent remarks on our location and the convenience coming along with it. What exactly did you miss during breakfast? We hope you will remember us when you...More

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About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Dry Cleaning
Conference Facilities
Room amenities
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 138 - US$ 361 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Romantic Hotel in Frankfurt
#39 Business Hotel in Frankfurt
#43 Luxury Hotel in Frankfurt
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$ 138 - US$ 361 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Romantic Hotel in Frankfurt
#39 Business Hotel in Frankfurt
#43 Luxury Hotel in Frankfurt
Room types
Non-Smoking Rooms, Suites
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Traveller (268)
Room & Suite (76)
Dining (19)
Business Centre & Event Rooms (6)
Questions & Answers
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hareth A
14 January 2017|
AnswerShow all 4 answers
Response from Alice C | Reviewed this property |
I have not asked for the hotel transfer, actually there's a taxi station outside the hotel very near the entrance, always have taxis waiting there. Very convenient.
0
Votes
LeoLimassol
30 March 2016|
AnswerShow all 4 answers
Response from Amanda C | Reviewed this property |
They may charge you an extra night, I've seen some hotels do that when people have wanted to check in that early.
0
Votes
Room Tips
"ask for a room on a high floor."
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"Ark your car under the railway station this is convenient."
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"Ask for room without stairs, room facing the front, room higher floor"
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"Corner rooms don't have corner windows. Definitely go for a king single"
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