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NH Frankfurt Niederrad

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#28 of 268 Hotels in Frankfurt
Certificate of Excellence
GreenLeadersBronze level
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NH Frankfurt Niederrad
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731 Reviews from our TripAdvisor Community

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Showing 265: English reviews
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London, United Kingdom
Reviewed 3 March 2017

I thought this hotel was quite basic and the staff weren't particularly friendly - grumpy, almost. Close enough to the airport and a bit of a drive to the city but ok. Breakfast was way too pricey and the rooms were very basic.

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Helpful?
Thank Kirsten N
Marco T, Geschäftsführer at NH Frankfurt Niederrad, responded to this review

Dear Kirsten N, thank you for your feedback regarding your stay. I am sorry that you did not feel comfortable and I will use your feedback to investigate where we can optimize our service. Thank you again for that! I hope you will join us again, to show you, that this is not our standard. Kind regards Marco Tauscher /...

Reviewed 27 February 2017 via mobile

The hotel has free shuttle for drop and pick up from the airport. The rooms are nice. The buffet breakfast is nice but quite pricy. There are good departmental stores next to the hotel and you can get nice sandwiches there. Water is not included in the room rent so buy water from the stores near by. Don't forget to...

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Helpful?
Thank 186abhilashas
Marco T, Geschäftsführer at NH Frankfurt Niederrad, responded to this review

Dear 186abhilashas, thank you for your feedback regarding your stay. I am very happy that you enjoyed your time and I hope to welcome you again soon! With kind regards Marco Tauscher General Manager

Beirut, Lebanon
Reviewed 15 February 2017 via mobile

Nice hotel not far from the airport. Located between the airport and city center. Free shuttle from the airport to the hotel each 30min. 5€ shuttle from the hotel to the airport each 30min. Staff very friendly. Clean rooms. 3 supermarkets around the hotel. You can go to the center by: Metro (15 min walk) Tram (10 min walk) Bicycle...

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Helpful?
Thank Amine F
Marco T, Geschäftsführer at NH Frankfurt Niederrad, responded to this review

Dear Amine F, thank you for your nice feedback regarding your stay. I am happy, that you liked the hotel and the service of my colleagues. When will we see you again? Kind regards from Frankfurt Marco Tauscher General Manager

kolkata
Reviewed 12 February 2017

The room size is good with all modern amenities. The wifi is stable and fast. The breakfast spread is really good and vast. Though the breakfast is really "pricy" There are couple of departmental stores like Aldi, Rewe etc quite close by. The train station Niederrad is around 10 min walk from hotel. There is a shuttle service to the...

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Helpful?
Thank travelerKolkata
Marco T, Geschäftsführer at NH Frankfurt Niederrad, responded to this review

Dear travelerKolkata, thank you for your nice feedback regarding our hotel and your stay. I am happy that you felt comfortable and I hope to welcome you again soon! Kind regards from Frankfurt Marco Tauscher General Manager

Luxembourg City, Luxembourg
Reviewed 7 February 2017 via mobile

I don't remember to have something like this for long time even 5 stars hotels don't have so nice organization like this NH, it's very friendly, organized, helpfully staff, nice location, nice wifi, nice bed, nice shower, breakfast amazing xxxxx Thanks NH for this great time

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Helpful?
Thank Fredolla
Marco T, Geschäftsführer at NH Frankfurt Niederrad, responded to this review

Dear Fredolla, thank you for this nice words about your stay, our hotel and our staff! Me and my colleagues are very happy happy about this and we are glad, that you felt so comfortable. We hope to welcome you again very soon! With kind regards from sunny Frankfurt Marco Tauscher General Manager

Reviewed 20 January 2017 via mobile

Really nice hotel. Lovely staff. Great rooms. A nice view as well. The buffet is pretty good as well. Had to stay here because our flight got overbooked. Only downside was the shuttle that took us from the airport to the hotel took too long and couldn't accommodate all of us (was really tiny). I'm sure it's not the hotel...

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Helpful?
Thank Kiriaki G
Marco T, Geschäftsführer at NH Frankfurt Niederrad, responded to this review

Dear Kiriaki, thank you for your feedback regarding your stay and thank you for your nice words about my colleagues. I will forward this directly to them. You are absolutely right, our hotel is located in a business district but the city center is just one subway stop away and we have a view very good restaurants around (indian, chinese,...

Prague, Czech Republic
Reviewed 21 December 2016

The hotel is well located and the rooms are appropriate - but that's it. Price level is not matching the service at all. We had a 3 days conference there and the lunches/dinners were really bad (food without taste, cheapest available fish served - pangasius, cod). They made wrong invoicing when I was leaving and when I asked for correct...

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Helpful?
Thank t0mprague123
Marco T, Geschäftsführer at NH Frankfurt Niederrad, responded to this review

Dear tOmprague123, first I want to wish you a Happy New Year and thank you for your feedback regarding our hotel and your stay. I will discuss this with my managers and investigate, what happen during your stay. The free WiFi can be poor, if there are many people logged in. In this case we have a faster, payable WiFi....

Prague, Czech Republic
Reviewed 20 December 2016

The place is very well located, close to the airport and close to the main offices of major companies in Frankfurt. The hotel is comfortable, and the personnel is great. One thing I like is to be able to control the temperature of my room without having an annoying loud fan that keeps me awake, as I like to keep...

Review collected in partnership with NH Hotels
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Helpful?
Thank JavierG1901
Marco T, Geschäftsführer at NH Frankfurt Niederrad, responded to this review

Dear JavierG1901, thank you for your Feedback regarding your stay and our service. I am happy, that you felt comfortable and I will investigate what happened with the air condition during your stay. I apologize for that. I hope to welcome you again soon, to show you, that this is not our regular service and we can do it better!...

United Kingdom
Reviewed 19 November 2016

Average hotel with indifferent customer service and to be honest, having stayed at previous NH Hotels in Frankfurt, not sure why I bothered. Arrived late at about 9pm to be told, the larger room I had booked on-line in advance was not available, given to someone else who had arrived earlier!! Nothing they can do other than to give me...

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Helpful?
Thank daved00ley
Marco T, Geschäftsführer at NH Frankfurt Niederrad, responded to this review

Dear Mr. Dooley, thank you for your feedback regarding your stay and our service. Of course I feel sad, that we cant completely satisfy you! Please except my apologize. You wrote, that you booked a larger room online. It would be great if you can contact me directly because I need to investigate on which page you booked because all...

West Vancouver, Canada
Reviewed 16 November 2016

hotel appears to be located at the interface of an office and housing community. There were 3 small supermarkets on the street which was very convenient. The only downside was the lack of nice restaurants nearby. We found only 6 eateries within a 3 block radius. Access to the trains that took us to downtown Frankfurt was about a 15min....

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Helpful?
Thank DDWong
Marco T, Geschäftsführer at NH Frankfurt Niederrad, responded to this review

Dear Mr. Wong, thank you very much for your feedback regarding your stay and our service. I am happy that you liked your stay in the hotel and I will take your feedback of the surrounding and forward it to the responsible person at the city of Frankfurt. I hope to welcome you again in our hotel and remain with...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Dry Cleaning
  • Concierge
  • Conference Facilities
  • Room Service
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
The 4-star NH Frankfurt Niederrad hotel is conveniently located between the Frankfurt International Airport, Frankfurt city center, trade-fair grounds and Niederrad business quarter. ... more   less 

Additional Information about NH Frankfurt Niederrad

Address: Lyoner Str. 5 | Niederrad, 60528 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt > Niederrad
Price Range: ₹ 3,239 - ₹ 11,079 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Frankfurt Niederrad 4*
Number of rooms: 165
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Also Known As:
Nh Frankfurt Niederrad Hotel Frankfurt
Nh Hotel Frankfurt
Nh Hotels Frankfurt
Hotel Style:
#12 Green Hotel in Frankfurt
#14 Best Value Hotel in Frankfurt
#22 Luxury Hotel in Frankfurt
#35 Business Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from NH Frankfurt Niederrad staff and other travellers.
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Questions? Get answers from NH Frankfurt Niederrad staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on higher floor have a good view”
travelerKolkata, 12 Feb 2017 | Read review
“Stay away from the NH brand of hotels in Frankfurt, recent experiences does not give me that welcome feeling!”
daved00ley, 18 Nov 2016 | Read review
“rooms at back best”
AdeKro, 13 Jul 2016 | Read review
“all rooms are ok...no preferences”
Beirut73, 18 Mar 2016 | Read review
“Rooms don't have irons, there is a separate ironing room so plan in advance!”
SaraP973, 17 Feb 2016 | Read review
5 of 5