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Jumeirah Frankfurt

Hotels.comUS$ 276*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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1,189 Reviews from our TripAdvisor Community

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Showing 683: English reviews
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Livingstone, Zambia
Reviewed 2 days ago NEWvia mobile

I satayed for 1 night on February 19th 2016. As it was the last day before my flight and I was coming from other cities with good hotel experiences, this one was really odd that ended up exceeding my expectations. I left my jacket inside the closet and headed to the airport, but then I remembered and went back to...

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Helpful?
Thank Crisfads
Riyadh, Saudi Arabia
Reviewed 1 week ago via mobile

As the previous review mentioned, this is yet to be perfect, they have an issue with the diversified staff, for example concierge are not always available, front desk are also not available, house keeping need to be called several times then the reception will answer the call. We got the deluxe room which was very spacious and Cousy, yet the...

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Helpful?
Thank Ibrahim_Alsuwail
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Mr. Al Suwail, Thank you for your detailed review. Please note that your invaluable feedback is important to ensure that we continually deliver the personal service Jumeirah Frankfurt is renowned for. We were concerned to read that on this occasion we did not meet some of your expectations. I have reinforced training in all areas to ensure that this...

Bangkok, Thailand
Reviewed 1 week ago via mobile

To start Jumeriah is definitely the best hotel of our Europe trip. Had actually booked the Sofitel but after a disappointing stay in Strasbourg decided to cancel and stay here for the last leg. To start the Check-in process was pretty slow, had to wait what seemed like almost 30 mins before we were able to Check-in and get the...

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Helpful?
Thank arkom
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Arkom, Thank you for your feedback following your first stay at Jumeirah Frankfurt. We are very happy to learn that you have enjoyed your stay with us. Your comments have been noticed and will be discussed further by the respective department heads for improvment. We certainly enjoyed looking after you and we do hope to have the pleasure of...

Upper Montclair, New Jersey
Reviewed 1 week ago

First stay at this hotel. Very efficient check in. Security was noted at the from door as well as card required to access your floor. Modern room with view of the city. Had a great sleep in a very comfortable bed. Had the breakfast buffet in the dining room which had plenty of options. Access to a super gym as...

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Helpful?
Thank shawn2015
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Shawn, On behalf of the entire team, thank you for your wonderful review. It gives us great pleasure to know that you thoroughly enjoyed your stay with us. We are looking forward to welcoming you back at Jumeirah Frankfurt. Kind regards, Stefan Winkler General Manager

Reviewed 2 weeks ago via mobile

+ friendly and helpful staff + great view on Francfort's Skyline from our room + good breakfast in our room + nice and clean room + the hotel is in the centre an near to the shopping street Zeil - parking costs 27euros per day

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Helpful?
Thank SvenSG
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Sven, Thank you for taking the time in writing a review of your stay with us. Your kind words are very much appreciated. We look forward to welcoming you back to Jumeirah Frankfurt. Kind regards, Stefan Winkler General Manager

Reviewed 4 weeks ago via mobile

Great hotel with clean and big rooms. Comfortable beds. Elegant furniture. Good breakfast. Helpful staff and fast check in. I enjoyed my stay a lot. Rate are fine if you book in advance. I will return there in June.

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Helpful?
Thank Zuzamedina
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Zuzamedina, Thank you very much for your positive review. We are very happy that you had an enjoyable stay at Jumeirah Frankfurt and that you will return to Frankfurt because of your great experience with us. Kind regards, Stefan Winkler General Manager

Houston, Texas
Reviewed 16 April 2017 via mobile

We recently made a trip to Frankfurt as my husband was there for business. We had our 11 month old with us so I wanted to stay somewhere central so I can walk around town and also take him to the Frankfurt zoo while my husband was working. Upon arrival, as the hotel only had revolving doors in the front,...

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Helpful?
1Thank Diana C
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Diana, Please accept my apologies for the inconvenience caused during your stay. I look forward to hearing from you directly so we can investigate and resolve the issues that you experienced during your stay. Please e-mail me directly on stefan.winkler@jumeirah.com I look forward to hearing from you and welcoming you back to Jumeirah Frankfurt in the near future. Kind...

Abu Dhabi, United Arab Emirates
Reviewed 11 April 2017 via mobile

I love everything about this hotel starting from the check in to check out..the receptionist friendly and kind also my kids were happy too it is the only hotel that cares much about kids.. since we checked in they give my girls coloring books with some sweets and in the room they spoiled the girls with mini bath robes and...

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1Thank falkuwaiti
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Falkuwaiti, Thank you so much for taking the time to share this detailed review following your recent stay at Jumeirah Frankfurt. We are very happy that you appreciated our personal service, facilities, and rooms at our hotel. We look forward to welcoming you back to Jumeirah Frankfurt. Kind regards, Stefan Winkler General Manager

Grosse Pointe, MI
Reviewed 10 April 2017

Jumeirah prides itself in luxury and service. While the rooms are luxurious enough, the lack of anything that could be called a lobby and the cramped nature of the entrance is anything but. The rooms are well appointed and I particularly like the placement of the AC vents which do not have the air blowing directly on the guest when...

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Helpful?
1Thank elguernica
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Mr. Urbanes, Thank you for your valued feedback which gives us an insight where we can improve our services. Please accept my sincere apologies for the inconvenience caused as this is not our standard. I have addressed it with the concerned colleagues in Front Office department and rest assured we have reinforced training to ensure this does not happen...

Yerevan, Armenia
Reviewed 9 April 2017

A luxury hotel, located in the center of the city. The staff is always very lovely, ready to support and help at your first request. There is a nice bar in the hotel. The design of rooms is very nice.

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Thank Andranikgr
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Andranikgr, Thank you for staying at Jumeirah Frankfurt during your recent visit to Frankfurt and for taking the time in writing a review on TripAdvisor. Your comments are much appreciated. We are sure that many of travelers, whether leisure or business, will benefit from your review. We are looking forward to welcoming you back at Jumeirah Frankfurt in the...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A LUXURIOUS AND INNOVATIVE HOTELThe striking Jumeirah Frankfurt is located right in the heart of the city - just a few steps away from the popular 'Zeil' shopping street and the financial district.Jumeirah Frankfurt offers 217 spacious guest rooms and suites, with amazing views across the city. Just as delightful is this hotel's refreshing approach. From the original artworks by local artist Hartwig Ebersbach throughout the hotel, to the beehives on the roof that produce our own honey, at Jumeirah Frankfurt we do things a little differently.Everything you experience here is a taste of the very best the city can offer, whether you're dining at the fabulous Max on One restaurant, enjoying a Skyline honey treatment at Talise Spa, or attending an event in our magnificent Crystal Ballroom.With little touches like your welcome drink and oshibori upon arrival and complimentary Wi-Fi throughout the hotel, everything we do is designed to make your stay a constant delight. ... more   less 

Additional Information about Jumeirah Frankfurt

Address: Thurn-und-Taxis-Platz 2, 60313 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt > Innenstadt
Price Range: ₹ 14,062 - ₹ 38,491 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jumeirah Frankfurt 5*
Number of rooms: 217
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Jumeirah International, Booking.com, Orbitz, Travelocity, Hotwire, Expedia, Cheap Tickets, Priceline, Agoda, getaroom.com and HotelQuickly so you can book your Jumeirah Frankfurt reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jumeirah Frankfurt Hotel Frankfurt
Hotel Style:
#3 Luxury Hotel in Frankfurt
#3 Business Hotel in Frankfurt
#4 Romantic Hotel in Frankfurt
#8 Family Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Jumeirah Frankfurt staff and other travellers.
19 questions
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County Dublin, Ireland
Birmingham, Alabama
Denver, Colorado
9 months ago
Los Angeles, California
6 months ago

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Questions? Get answers from Jumeirah Frankfurt staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Better for buisness and not for couples”
Lenako_thalatta, 11 Mar 2017 | Read review
“Aim for a Panoramic room or a skyline room in order to get a nice view.”
55Yann55, 20 Feb 2017 | Read review
“A room up high gives wonderful city views.”
Mlv62Perth, 30 Jan 2017 | Read review
“We like the high floors with a view of the Ziel pedestrian area.”
RockyTop, 28 Dec 2016 | Read review
“The higher the floor the better the view.”
221RichardB, 7 Dec 2016 | Read review
5 of 5
Hotels.com
US$ 276* /night
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Jumeirah.comUS$ 277
Orbitz.comUS$ 276
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Prices are for 1 room, 2 adults
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