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Steigenberger Airport Hotel

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Traveller (680)
Room & Suite (313)
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Overview
  • Excellent41%
  • Very good37%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“executive tower”(109 reviews)
“free shuttle”(68 reviews)
“shuttle service”(67 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,771)
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Traveller rating
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669
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793
669
275
127
91
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All reviewsexecutive towerfree shuttleshuttle serviceruns every minutesfamily roomnext morninglobby barexcellent hotellong flightbetween flightsbusiness hotelbusiness tripshort staydowntown frankfurtconvenient locationairlinegermany
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691 - 695 of 1,955 reviews
Reviewed 2 September 2016

I took and upgrade to the executive suite and that was the best decision, that suite is ultra comfortable and extremly modern. Had all the privacy I needed. I was travelling alone and I felt so safe in this hotel. I am a vegetarian and...More

Review collected in partnership with this hotel
Thank jyotik534
Response from airporthotelfra, Manager at Steigenberger Airport HotelResponded 12 September 2016

Dear jyotik534, thank you for your rating of the Steigenberger Airport Hotel on TripAdvisor. We are glad you enjoyed our executive suite, its comfort and design. We are delighted to read that you were satisfied with your food order. We would like to inform you...More

Reviewed 2 September 2016

Outdoor restaurant waiters are too slow, I was waiting for an hour to be served Wi-Fi options were confusing, default speed is 256 kb/s :( Apart of that, nothing really special- just an ordinary airport hotel.More

Review collected in partnership with this hotel
Thank paul552328
Response from airporthotelfra, Manager at Steigenberger Airport HotelResponded 13 September 2016

Dear paul552328, Thank you for your feedback regarding your stay with us. We regret that you were not satisfied with the service of our employees at our restaurant. We already talked to our staff to improve our service. We would like to inform you that...More

Reviewed 1 September 2016

Like most others, I stayed here for a one-night layover. It was easy to reach the hotel with the private shuttle bus from outside terminal 1. However, on arrival, I was shocked to find the lobby packed with people, with queues from each check-in desk...More

Thank Olivetree01
Response from airporthotelfra, Manager at Steigenberger Airport HotelResponded 2 September 2016

Dear Olivetree01, Thank you very much for your great feedback regarding your stay at the Steigenberger Airport Hotel on TripAdvisor. Many of our guest appreciate our free 24 hours shuttle service from and to the airport. We regret that you had to accept a disproportionate...More

Reviewed 1 September 2016

Arrived on August 30th. I have been at this hotel several times in the past, but unfortunately I am not pleased this time around. The usual breakfast was not included at this time. They told me at the reception that there is an additional amount...More

Thank Ventje-Andre
Response from airporthotelfra, Manager at Steigenberger Airport HotelResponded 13 September 2016

Dear Ventje-Andre, Thank you for taking the time to provide reviews regarding your stay with us. You always have the opportunity to book a room where breakfast is included in the room rate. In addition, you have the opportunity to book it at any time...More

Reviewed 1 September 2016

Stayed here for one night. Beds were the most comfortable we have had (duvets extremely cozy). Room was spotless, staff were polite and helpful. Shuttle to airport was prompt and we took it a few times (leaves every 15 minutes) as we also took it...More

Review collected in partnership with this hotel
Thank D S
Response from airporthotelfra, Manager at Steigenberger Airport HotelResponded 2 September 2016

Dear D S, Thank you for your positive rating of the Steigenberger Airport Hotel on TripAdvisor. We are pleased you enjoyed to comfort of the beds in our rooms. Thank you for the compliments regarding our hotel rooms and the service of our employees, we...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Laundry Service
Banquet Room
Multilingual Staff
Dry Cleaning
Concierge
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$ 106 - US$ 388 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Green Hotel in Frankfurt
#8 Spa Hotel in Frankfurt
#16 Romantic Hotel in Frankfurt
#23 Luxury Hotel in Frankfurt
#31 Business Hotel in Frankfurt
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 106 - US$ 388 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Green Hotel in Frankfurt
#8 Spa Hotel in Frankfurt
#16 Romantic Hotel in Frankfurt
#23 Luxury Hotel in Frankfurt
#31 Business Hotel in Frankfurt
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (680)
Room & Suite (313)
Dining (62)
Pool & Beach (10)
Business Centre & Event Rooms (9)
Questions & Answers
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Yazan S
28 August 2017|
AnswerShow all 5 answers
Response from airporthotelfra | Property representative |
Dear guests, Our 24/7 free Airport Shuttle busses to terminals 1 (exit B5) and 2 (exit E) run free every 20 minutes with 2 separate busses. To Terminal 2 you can take the small bus opposite of exit E on the 3rd lane. The... More
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Google Translation
Jennifer0010
4 April 2017|
AnswerShow all 5 answers
Response from World71 | Reviewed this property |
HI there... Shuttle Service was free. Regular transfers to and from Frankfurt Airport. Short ride. We had free Wi-Fi. Sauna and pool available. Hotel has very high standard; it is a renowned hotel chain in Germany for years... More
0
Votes
Julie D
1 March 2017|
AnswerShow all 3 answers
Response from SanElle | Reviewed this property |
Please ask directly the hotel reservation; you can have either one or two; I had a single room that's why perhaps it is only one bed in my pictures. Very comfy, by the way!
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Google Translation
Room Tips
"Don't choose any room"
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"Book better any other hotel for half price and you will make the better deal."
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"We were given a room in Business tower so ask for that if you want non smoking and quiet"
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"Room opposite the airport are virtually immune to aircraft noise."
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