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Steigenberger Airport Hotel

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Traveller (677)
Room & Suite (310)
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Overview
  • Excellent41%
  • Very good37%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“executive tower”(109 reviews)
“free shuttle”(68 reviews)
“shuttle service”(67 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,768)
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275
126
91
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All reviewsexecutive towerfree shuttleshuttle serviceruns every minutesfamily roomnext morninglobby barexcellent hotellong flightbetween flightsbusiness hotelbusiness tripshort staydowntown frankfurtconvenient locationairlinegermany
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541 - 545 of 1,953 reviews
Reviewed 5 December 2016

Internet connectivity continues to be poor at this property since many months that I have come and stayed here at different times. The location is nice, staff is good. Food is ok, could be better with more international / Asian cuisine.More

Review collected in partnership with this hotel
Thank 389riteshd
Response from airporthotelfra, Manager at Steigenberger Airport HotelResponded 6 December 2016

Dear 389riteshd, Thank you very much for your review on Tripadvisor regarding your stay in our hotel. Concerning your feedback on our internet connection we would like to inform you that we are working on an update which will be in place soon. We are...More

Reviewed 4 December 2016 via mobile

Hotel located at the airport serves passengers when moving from place to place The level of maintenance down with a lot of problems with showers and air conditioning and more The hotel advertises free internet Actual sustained speed Internet ridiculous Expected from this level to...More

Thank yoram c
Reviewed 4 December 2016

The beds come with a couple of real pillows, not the one flat thin pointless square that many German hotels provide. This makes a big difference when it comes to a comfortable sleep. I'd return based on this alone.More

Review collected in partnership with this hotel
Thank johnpS3635KP
Response from airporthotelfra, Manager at Steigenberger Airport HotelResponded 5 December 2016

Dear johnpS3635KP, thank you very much for taking time and rating you stay in our hotel. We are delighted you enjoyed your stay in Frankfurt. Thank you for the great words concerning our rooms and the high quality furnishings. We would be glad wo welcome...More

Reviewed 3 December 2016 via mobile

Rooms very quiet, clean big comfortable. Pricey breakfast which we opted not to take 28 euros. Airport shuttle efficient. After check in we used shuttle to go back to airport and take s-bahn into Frankfurt.

Thank smallgroupsonly
Reviewed 2 December 2016 via mobile

My airline uses this hotel so I stay often. Every time is the same story with internet. It's useless. I buy the 'faster' service but it's just as unreliable. The hotel staff tell you to call the 'The cloud' company, and they don't care either...More

Thank maxcsa777
Response from airporthotelfra, Manager at Steigenberger Airport HotelResponded 5 December 2016

Dear maxcsa777, Thank you for taking time and rating your stay in our hotel. We are sorry that you were not satisfied with our internet connection. We are already working on an update to provide a faster Wifi with a higher bandwidth which will be...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Laundry Service
Banquet Room
Multilingual Staff
Dry Cleaning
Concierge
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$ 111 - US$ 381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Green Hotel in Frankfurt
#8 Spa Hotel in Frankfurt
#16 Romantic Hotel in Frankfurt
#23 Luxury Hotel in Frankfurt
#31 Business Hotel in Frankfurt
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 111 - US$ 381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Green Hotel in Frankfurt
#8 Spa Hotel in Frankfurt
#16 Romantic Hotel in Frankfurt
#23 Luxury Hotel in Frankfurt
#31 Business Hotel in Frankfurt
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (677)
Room & Suite (310)
Dining (62)
Pool & Beach (10)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Yazan S
28 August 2017|
AnswerShow all 5 answers
Response from airporthotelfra | Property representative |
Dear guests, Our 24/7 free Airport Shuttle busses to terminals 1 (exit B5) and 2 (exit E) run free every 20 minutes with 2 separate busses. To Terminal 2 you can take the small bus opposite of exit E on the 3rd lane. The... More
0
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Google Translation
Jennifer0010
4 April 2017|
AnswerShow all 5 answers
Response from World71 | Reviewed this property |
HI there... Shuttle Service was free. Regular transfers to and from Frankfurt Airport. Short ride. We had free Wi-Fi. Sauna and pool available. Hotel has very high standard; it is a renowned hotel chain in Germany for years... More
0
Votes
Julie D
1 March 2017|
AnswerShow all 3 answers
Response from SanElle | Reviewed this property |
Please ask directly the hotel reservation; you can have either one or two; I had a single room that's why perhaps it is only one bed in my pictures. Very comfy, by the way!
0
Votes
Google Translation
Room Tips
"Don't choose any room"
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"Book better any other hotel for half price and you will make the better deal."
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"We were given a room in Business tower so ask for that if you want non smoking and quiet"
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"Room opposite the airport are virtually immune to aircraft noise."
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