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Steigenberger Airport Hotel

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#26 of 268 Hotels in Frankfurt
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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Steigenberger Airport Hotel
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2,961 Reviews from our TripAdvisor Community

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There are newer reviews for Steigenberger Airport Hotel
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Showing 1,591: English reviews
Ramat Hasharon
Reviewed 25 May 2016

We arrived early but got the room in 5 minutes. with an upgrade to the tower. the room was great. the spa was very good. a steam room and 2 kinds of sauna. 60 degrees and 90 degrees. the room service was sloow

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Helpful?
Thank A8023DBdavidh
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear A8023DBdavidh, We appreciate the time you took to rate us on TripAdvisor. It delights us to read your comments about your time with us, and especially your kind words about our rooms, the staff and the level of service they provided. With great passion, we strive to deliver memorable moments to all our guests and are therefore very glad...

Reviewed 24 May 2016 via mobile

Friendly staff greated us and offered us a room upgrade. We then enjoyed a gourmet meal at Faces restaurant, my husband had the halibut and oven roasted vegetables. I had coconut soup with spring roll and the chilean sea bass, all of it was superb! The shuttle service to and from the airport was also excellent! Highly recommend this hotel!

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Helpful?
Thank Sue B
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear Sue B, Thank you very much for giving us a positive feedback on Tripadvisor. It delights us to read your comments about your time with us, and especially your kind words about our excellent food selection. Thank you also for your nice words about our shuttle service. By your next stay you can also rent a bike at our...

A TripAdvisor Member
1 review
Reviewed 24 May 2016

Very accessible to the airport and City Center. Room was very nice, clean and comfortable. If in Frankfurt again, I'll be staying here for sure and recommend anyone looking for a hotel to stay at a Steigenberger as well.

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Thank A TripAdvisor Member
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear TripAdvisor Member, We thank you very much for all of your nice words about our hotel. A satisfied guest is the most important part in our work and we are glad that we succeeded in your case. It is great to read that you liked our hotel and our all-round service the whole time. One of our advantages is...

Amsterdam
Reviewed 24 May 2016

expected 4-5 star hotel, found a solid 3 star hotel. Room (new single business room) was small, but nicely renovated. However, overall atmosphere in hotel not nice. SPA (gym, swimming pool) quite ordinary (photos are misleading), Restaurant very expensive, though quality of food good

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Thank 610maikn
Navarre
Reviewed 23 May 2016

Internet almost unusable anywhere in hotel...restaurants priced like Ruth Chris steakhouses but we're dried out buffets...$20 hamburger in lobby bistro...no wash cloths...a/c inop...airport location is good...checkin staff was good

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Helpful?
Thank michaeljohnp328
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear michaeljohnp328, Thank you for taking the time to rate your stay with us. We regret that your stay was not what you expected. The prices we charge in our restaurant are market-compliant to the airport area. We apologize for the state of the food in the restaurant though. That is not a standard for a 5 Star Hotel. If...

Burscheid
Reviewed 23 May 2016

We have very badly treated in swimbad.very bad service.very dirty.the lady switched off whirlpool and told us to leave immediately because of the children.very bad experience. We never had it before. Complained ..but no response or apologies.

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Helpful?
Thank 116albertk
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear 116albertK, Thank you for taking the time to evaluate your stay with us. We regret you have been treated unfriendly by our staff. Please be assured we have spoken to our SPA manager about your feedback. Kindness is a matter of course in our hotel. The necessary measures in personnel have been taken. We do hope these inconveniences aren’t...

Halifax, Canada
Reviewed 22 May 2016

I had an overnight in Frankfurt before flying home the next morning, so I stayed near the airport. This hotel was beautiful and had lots of amenities! The pool and sky view relaxing area was nice as well as the fitness facilities. I thoroughly appreciate that food in available at all hours of the day. I ordered room service and...

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Helpful?
Thank F-231
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear F-231, Many thanks for your positive assessment of the Steigenberger Airport Hotel. We are grateful that you took the time for it. We are delighted you enjoyed your stay at our hotel. Our team always aims to fulfill all wishes of our guests. It is very pleasant to read that you felt so good. Thank you also for your...

St. Petersburg, Russia
Reviewed 21 May 2016

The hotel itself was OK. But the wifi was super slow. It was done on purpose: to make you buy their "premium" service for extra 8 euros. I see this trick quite often but, usually, "free" wifi is decent enough to be able to do all the things like email, facebook, news and etc. Note this time. Even email was...

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1Thank GREAKLY
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear GREAKLY, Thank you for rating our hotel on Tripadvisor. It is great to hear that you enjoyed your accommodation and were satisfied with our service. We regret that we were not able to convince you with our wifi service. We would like to inform you that we are currently looking for possibilities to improve this essential service for our...

Rio de Janeiro, RJ
Reviewed 21 May 2016

Very nice hotel with quiet rooms close to airport and good shuttle service. Friendly and helpfull staff. Good choice of restaurants and extensive choice for breakfast. It is always a pleasure to stay at this hotel.

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Helpful?
Thank scherpenhuijzen
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear scherpenhuijzen, We appreciate the time you took to rate us on TripAdvisor. It delights us to read your comments about your time with us, and especially your kind words about our facility, the staff and the level of service they provided. With great passion, we strive to deliver memorable moments to all our guests and are therefore very glad...

Mumbai
Reviewed 20 May 2016

Was there for one night, very close to Frankfurt airport , reception team were friendly,they upgraded to junior suite, quite specious room n bathroom.restaurant Unterschweinstiege had good options for vegetarian,will stay again in next visit.

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Thank Jayen S
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear Jayen S, We thank you very much for all of your nice words about our hotel. A satisfied guest is the most important part in our work and we are glad that we succeeded in your case. It is great to read that you liked our hotel and our all-round service the whole time. One of our advantages is...

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Amenities

Highlights
  • Room Service
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Concierge
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Welcome to the Steigenberger Airport Hotel Frankfurt! The conference and business hotel with 570 rooms and 40 conference rooms at the Frankfurt Airport is the first choice address when it comes to business events and offers everything to make meetings, conferences, banquets, congresses or events a success. Only four minutes from Frankfurt Airport and reachable every 20 minutes with the free 24 hours Express-Airport-Shuttle, an oasis full of friendliness, professionalism and cosiness with a beautiful view into nature is awaiting you. Here, recreation and relaxation have top priority: before or after the conference, in one of the 40 conference rooms with a total of 2000 square metres on level-access flooring, in our four restaurants, on the summer terraces, in the pool with a panoramic view or at the catering. WiFi with a bandwidth of up to 256 KB/s is free for guests in all hotels of the Steigenberger Hotels AG. ... more   less 

Additional Information about Steigenberger Airport Hotel

Address: Unterschweinstiege 16, 60549 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Price Range: ₹ 5,117 - ₹ 12,827 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Steigenberger Airport Hotel 5*
Number of rooms: 570
Reservation Options:
TripAdvisor is proud to partner with Steigenberger AG, Hotels.com, Expedia, Booking.com, Orbitz, Hotwire, Cheap Tickets, Travelocity, Priceline, Agoda, TripOnline SA, getaroom.com and HotelQuickly so you can book your Steigenberger Airport Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Steigenberger Airport Frankfurt
Hotel Steigenberger Airport
Hotel Style:
#4 Spa Hotel in Frankfurt
#5 Green Hotel in Frankfurt
#15 Family Hotel in Frankfurt
#17 Romantic Hotel in Frankfurt
#20 Luxury Hotel in Frankfurt
#32 Business Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Steigenberger Airport Hotel staff and other travellers.
15 questions
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Denver, Colorado
7 months ago
Istanbul, Turkey
Coram, New York
over a year ago
Victoria, Canada

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Questions? Get answers from Steigenberger Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floor”
BBSen, 26 Apr 2017 | Read review
“Ask for room over looking the walking trails/ woods. Great views on floors 5 and up.”
lesliem132, 22 Apr 2017 | Read review
“I've been here more often and all romms were good and quiet”
Bert-JanL, 1 Apr 2017 | Read review
“Executive Wing. Beware: Rates vary vastly depending on Frankfurt Fair Ground activities.”
martinaY9001JV, 21 Mar 2017 | Read review
“I like high floors”
dushanko, 2 Mar 2017 | Read review
5 of 5