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Sheraton Frankfurt Congress Hotel

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Sheraton Frankfurt Congress Hotel
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518 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Frankfurt Congress Hotel
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Showing 288: English reviews
Ascot,
Reviewed 15 September 2011

Returning to the Sheraton Congress for the Frankfurt Motor Show it remains a good business hotel with great staff - especially the head batman and the reception team. The location is very good for the airport and the city centre. The rooms are comfortable but not the best - a bit sparse and functional. But the Internet charges are extortionate...

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Helpful?
Thank Sue-and-Steve-Ascot
sebakre, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear Sue, dear Steve, thank you very much for sharing your comments with the Tripadvisor community. We are pleased to hear that you enjoyed your stay and liked our hotel and our convenient location. Your kind comments regarding our employees have been shared amongst the Team. Your note regarding the explanation of our internet in the room has been passed...

Reviewed 11 September 2011

I stayed at this hotel at the beginning and end of my globus tour recently. We stayed here for a total of four days and it was very nice. Claudia the front desk person was amazing!!

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1Thank Slininger
sebakre, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear "Slininger", Many thanks a lot for writing such a nice summary of your experience in our hotel. Thanks for mentioning our pool and gym and for commending our staff for their friendliness and great service. Your note will certainly be shared with the rest of the team as it displays the impact each and every one of us has...

Pantego
Reviewed 31 August 2011

Our 3 night stay in your hotel was pleasant and restful. Our rooms were clean, cool and comfortable......no fan needed. Your desk staff were very helpful in showing us places of interest, offering maps and directing us to the local tram for a visit to the downtown area where we found food and shopping. We ate in the small restaurant...

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2Thank Sallysable
sebakre, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear Sally, Thank you very much for your nice comments. We hope you have enjoyedthe whole tour with your group. Your commendation is a most welcome motivation. We will do our best to keep up our personal service. Be assured that we will forward your comments to our staff; there is no better way to thank them as by a...

Delhi
Reviewed 26 August 2011

The hotel is just 20 minutes away from the airport. One can access the hotel through the local metro too. The hotel is good, has nice clean rooms and good space. The breakfast is good and offers variety of food. The hotel offers free internet in the lobby. The staff is polite and gentle. There is a metro line running...

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2Thank 19Madhur
sebakre, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear Guests from Delhi, Thank you very much for staying at the Sheraton Frankfurt Congress Hotel. We appreciate that you took the time to post a commentary about your stay and we are all the more happy to see that it is a very positive one. We look forward to your next stay! “Vielen Dank” and best regards, Your Hotel...

Reviewed 31 July 2011

I am currently sitting in the foyer of this awful hotel writing the review because they obviously don't have the money or the commercial sense to provide wireless Internet in the rooms. Having paid Internet using a cable in the room doesn't help iPad users!  The best way to describe the staff is that they are like good actors playing...

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1Thank Whyvol
sebakre, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear guest "Whyvol", Thank you very much for choosing the Sheraton Frankfurt Congress Hotel for your stay in Frankfurt. The comments you have posted are very important for us, therefore we would like to thank you for taking the time and bringing these points to our attention. In fact, we feel very sorry for the inconveniences you experienced during your...

Doha, Qatar
Reviewed 27 July 2011

the hotel is very good in general but the bad things 1- the Alc in the room is not good i try it in 4 rooms all of them are realy bad no air come from the air condition just sound > if the weather is cold you can open the window and has a very good night without any...

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Thank aisha a
sebakre, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear Aisha, Thank you for staying at our hotel and for your feedback you provided us on Tripadvisor. We thank you for your valuable input and your constructive criticism. We hope you provide us with the possibility to welcome you again and we secure it already today our largest attention too. With kind regards, Your Hotel Management Team Sheraton Frankfurt...

Dallas, TX
Reviewed 27 July 2011

My business colleagues and I stayed here, and had meetings in the conference center. The facilities are clean, effective, stylish, and easy to use. The staff was unfailingly gracious and helpful. The breakfast buffet was INCREDIBLE!! The trolley is on the street outside the hotel. It's an easy trip to the S-Bahn, the central train station, the airport, or to...

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2Thank David_The_Blue
sebakre, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear David, Thank you for taking the time to share your feedback regarding your recent stay at the Sheraton Frankfurt Congress Hotel. We are delighted to read that you were very satisfied with our staff and our service, the quality of our breakfast buffet as well as our meeting facilities. I made sure your kind comments were passed on to...

Las Vegas
Reviewed 10 July 2011

The hotel has a nice spa/pool area with steam and sauna. The German themed restaurant is good, but expensive. There is an Indian and a Korean/Japanese/Chinese restaurant nearby. Other than that, nothing in walking distance. The S-bahn is a ten minute walk away. You have to catch the trolley to the S-bahn. Trolley is out front of the hotel. I...

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1Thank marshm
sebakre, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear Marshm, Thank you very much for choosing the Sheraton Frankfurt Congress Hotel for your recent stay and for taking the time to share your feedback with us. We are delighted to hear that you have enjoyed your stay with us, especially our nice pool, fitness and sauna area and our bavarian restaurant Tölzer Stube. Also you mentioned our good...

Riga, Latvia
Reviewed 5 July 2011

Just an average hotel for vbusiness travellers. We use it since it is not far away from the Messe and quite close to the airport. Everything is OK, but it seems so... "uninteresting"

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Thank cello-jello
sebakre, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear Cello-Jello, Thank you very much for choosing the Sheraton Frankfurt Congress Hotel for your recent stay and for taking the time to share your feedback with us. Unfortunately you think that our hotel is not really interesting - but did you explore us a bit during your stay? Did you use our business center Link(at)Sheraton at the Lobby free...

Abu Dhabi, United Arab Emirates
Reviewed 22 June 2011

I stayed at the Sheraton Frankfurt during my Europe trip with my wife. As it is located near the airport but the rates are much better than at the Sheraton at the airport. We arrived in ther evening after a loing flight and with hevay suit cases but nobody at the reception desk did even bother to ask us if...

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2Thank SAT33
sebakre, Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear valued Guest from Bangkok, thank you for your comments regarding your stay at the Sheraton Frankfurt Congress Hotel. We are delighted to read that you were very satisfied with the quality of our breakfast buffet as well as our good location. Unfortunately you did not receive any luggage assistance at check-in, please rest assured that we will take this...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The centrally located Sheraton Frankfurt Congress Hotel is set in greenery and has 396 modern rooms, swimming pool, sauna, 2 restaurants, a bar and 14 conference rooms. The rooms and suites feature elegant furniture in warm colours and fine fabrics, thus creating a very pleasant atmosphere.Well-being at its best awaits you in our spacious spa landscape. Switch off during an intensive workout on modern equipment in our newly designed Sheraton Fitness. Swim some laps in our generously sized pool. Leave everything behind and simply relax - either in our Finnish sauna or in the steam bath. We will be glad to arrange a time for you. Discover the numerous jogging paths in the municipal forest right on the doorstep or play to your heart's content on an 18-hole golf course in the adjacent golf club. Pamper yourself with a nice massage at the end. Smokers can enjoy a drink in the elegant Davidoff Lounge. And during summer time it is "Biergarten"time in the Sheraton Frankfurt Congress Hotel.Let us spoil you with international and Bavarian a la carte specialties in our 2 elegant restaurants. Afterwards you are directly whisked to the bar and lounge 44 where you can sip a drink or a cocktail in a cosy atmosphere.Our nice summer terrace and the 14 banquet rooms are perfect for conferences and can seat up to 500 people. Set right by the town forest in the Frankfurt district of Niederrad, the hotel has a very good access to the motorway, the town centre and the international airport.The specially designed communal lounge area features contemporary technology like multiple Internet-enabled workstations with WLAN and laptop connectivity plus printing services. Comfortable seating, a plasma television, refreshments, magazines and games create an welcoming ambience.This meeting point is a cosy place for busy travellers! Parking available for a fee. ... more   less 

Additional Information about Sheraton Frankfurt Congress Hotel

Address: Lyoner Strasse 44-48, 60528 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt > Niederrad
Price Range: ₹ 5,013 - ₹ 17,017 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Frankfurt Congress Hotel 4.5*
Number of rooms: 396
Reservation Options:
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Also Known As:
Sheraton Frankfurt
Frankfurt Sheraton
Hotel Style:
#12 Spa Hotel in Frankfurt
#56 Luxury Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Frankfurt Congress Hotel staff and other travellers.
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Questions? Get answers from Sheraton Frankfurt Congress Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take rooms in higher floors. If you are single prefer the Queen bed option.”
 of 5 bubbles PinChow, 25 Mar 2017 | Read review
“"Rooms with balcony enjoy of wonderful views"”
  • one can get cheated whether is in the city proper or in the middle of the forest
  • splendid sunset!!!
  • refreshing country side views...just at the back of Sheraton
  • near to the airport
  • great forest views
  • just turning around the hotel and the city of Frankfurt emerged
  • astonish sunset view from my room
 of 5 bubbles idrovoviva, 22 Dec 2016 | Read review
“Try to get a room overlooking the forest rather than the road”
 of 5 bubbles carolinesW6305IV, 19 Dec 2016 | Read review
“All Hotels in Frankfurt "jack up" the rates when the Fairs are in Town, this place was no different, 300% increase.”
 of 5 bubbles C.Parsley, 25 Sep 2016 | Read review
“Corner rooms are larger, but as worn as all others”
 of 5 bubbles MountainDew_de, 25 Jul 2016 | Read review
5 of 5