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Sheraton Frankfurt Congress Hotel

Booking.comUS$ 86*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Sheraton Frankfurt Congress Hotel
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526 Reviews from our TripAdvisor Community

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Showing 293: English reviews
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Newcastle upon Tyne, United Kingdom
Reviewed 5 days ago NEW

Asked for room with bath, they have mixed so you should ask if it's important . Hotel located in office area but overlooks stables and a building site currently. Good location if your business is in Neideradd . Lovely hotel very friendly , breakfast and food average but nice. Hotel has good pool and gym too.

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Helpful?
Thank Johnmennim
Ricarda G, Personal Assistant to General Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear Johnmennim, thank you for your good feedback. We appreciate that you have taken the time to share your experience with us. Of course, when you let us know about your personal preferences prior to your next reservation, we will be happy to update your profile. Niederrad is developing a lot these days - up to 5000 apartments are currently...

Byron Bay
Reviewed 1 week ago

I stayed here as part of a tour - and the hotel staff were fantastic. On arrival, they were helpful of the surrounding area (of which was quite the distance to town) and what to do on a particular holiday when most things were closed etc. The staff at this reception were without fault., it must be said. The room...

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Helpful?
Thank 288djangos
Ricarda G, Personal Assistant to General Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear 288djangos, first of all, we would like to thank you for having taken the time to evaluate us. We are pleased to learn, that our reception staff took care of you very well and that all in all you enjoyed your stay. Regarding your comment about the different pricing at bar and restaurant, we suppose that you refer to...

Los Angeles, California
Reviewed 1 week ago

A nice, classic hotel with an excellent staff. The rooms were a bit dated and could use an upgrade. Close to shopping and the Main River (and during Christmas, the Christmas Markets are right down the street!). Overall, a very nice place to stay.

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Helpful?
Thank stevensE8641XY
Ricarda G, Personal Assistant to General Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear stevensE8641XY, thank you very much for your good evalutation. We are happy that you have enjoyed your stay. Especially your remark about our staff makes us proud. Regarding the rooms, we will be happy to take your comment into account for future renovation plans. We would love to welcome you back soon. Best regards, Your team of the Sheraton...

Reviewed 2 weeks ago via mobile

This Hotel is a little bit old and run down, but the service is fine and the staff are good. The place would have probably seamed great 20 years ago. They have a couple weird things like charging my credit card for each of my extra charges on a daily basis during a multi day stay???

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Helpful?
Thank Sacha M
Ricarda G, Personal Assistant to General Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear Sacha M, thank you for your sharing your experience with us. we are happy, that you have enjoyed your stay and that our staff has been responsive to your needs. The comment regarding the credit card is probably a misunderstanding. We do not charge your credit card unless you want us to. What we do upon arrival is authorizing...

Christchurch, New Zealand
Reviewed 3 weeks ago

I spent 4 nights here while attending an exhibition and found the hotel fine for our purpose. Its location is reasonably accessible to the exhibition hall via the tram stop directly in front of the hotel which you can take nearly the entire way there or just go one stop and get onto the underground train to the main station,...

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Helpful?
Thank mckiwi2016
Ricarda G, Personal Assistant to General Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear Mckiwi2016, thank you for having taken the time to evaluate us. We are happy that you intend to choose us again. Please know, that we are always open towards constructive feedback. We would love to learn, what we could do better in order to achieve full points next time. Maybe you would like to let us know about your...

New Delhi, India
Reviewed 4 weeks ago

Located at Lyoner Street at Niderrad, this hotel is a very popular hotel and hosts a lot of conferences and seminar. It is one of the best in that area and has a very good Swimming pool and Gym. It also has a Steam & Sauna bath facilities which is offered complimentary to its guests. The free wifi is also...

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Helpful?
Thank PinChow
Ricarda G, Personal Assistant to General Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear PinChow, thank you very much for your good evaluation. It makes us happy and proud, that you have enjoyed your stay and that the wellness area and the internet conection were to your satisfaction. Regarding the breakfast buffet, we have forwarded your comments to the Food & Beverage Manager. As for the housekeeping, we would have loved to learn...

Phoenix
Reviewed 7 March 2017

for business travelers, yuck. bad power options, bad options for airport early departure, lack-luster executive lounge (blah). and there seems to be a pattern from management to ONLY respond to good reviews... how odd, and sad. I won't stay here again.

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Helpful?
1Thank George D
Ricarda G, Personal Assistant to General Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear Mr. George D, Thank you very much for evaluating our hotel. Your opinion is of tremendous importance to us because only if we know the desires of our guests we can consistently improve our services. We sincerely regret that you have gained the impression, that we only respond to positive feedback. On the contrary, we strive to read and...

Zoutleeuw
Reviewed 23 February 2017

I spend ca. 200 days / year in hotels on business alone, and this Sheraton is just like so many other business hotels from the big chains who have served travelers for decades and show the wear and tear from it. Service was good at all customer touch-points, they have continued to invest in upgrades for example of the bar...

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Helpful?
1Thank scooby1305
Ricarda G, Personal Assistant to General Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear Scooby1305, thank you very much for having taken the time to share your feedback with us. We are happy, that you have been satisfied with our service. As the district will develop in the upcoming months and years (about 5000 new apartments will be built, restaurants and bars will follow, a spa is going to be opened soon), also...

London, United Kingdom
Reviewed 19 January 2017 via mobile

The conference facility are reasonable but the rooms need modernising and the internet is poor in both the business centre and throughout the residence areas of the hotel. The business buffet lunch was very good but unfortunately the dinner menu is limited and the hotel is a taxi ride from the centre. However, I found the staff to be exceptionally...

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Helpful?
Thank Krisnkross
Ricarda G, Personal Assistant to General Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear Krisnkross, Thank you so much for your recent stay at our hotel and for sharing your feedback with us. We are pleased to read that you enjoyed your stay and we are especially proud of your comment about our staff. It is our aim to deliver the best guest experience during your stay, and we are always happy to...

Reviewed 1 January 2017 via mobile

Salem was an awesome bartender great service it was new years and she did an awesome job for how busy it was the cigar bar was great I will definitely return and recomend to my family friends and colleagues

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Helpful?
Thank Rob S
Ricarda G, Personal Assistant to General Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear Rob, thank you very much for your great feedback. We really appreciate the time you have spend to let us know about your stay. Maybe there is a misunderstanding - we do not have a female bartender named Salem and our bar is less a sports bar than a lounge bar. Is it possible, that you meant the Sheraton...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The centrally located Sheraton Frankfurt Congress Hotel is set in greenery and has 396 modern rooms, swimming pool, sauna, 2 restaurants, a bar and 14 conference rooms. The rooms and suites feature elegant furniture in warm colours and fine fabrics, thus creating a very pleasant atmosphere.Well-being at its best awaits you in our spacious spa landscape. Switch off during an intensive workout on modern equipment in our newly designed Sheraton Fitness. Swim some laps in our generously sized pool. Leave everything behind and simply relax - either in our Finnish sauna or in the steam bath. We will be glad to arrange a time for you. Discover the numerous jogging paths in the municipal forest right on the doorstep or play to your heart's content on an 18-hole golf course in the adjacent golf club. Pamper yourself with a nice massage at the end. Smokers can enjoy a drink in the elegant Davidoff Lounge. And during summer time it is "Biergarten"time in the Sheraton Frankfurt Congress Hotel.Let us spoil you with international and Bavarian a la carte specialties in our 2 elegant restaurants. Afterwards you are directly whisked to the bar and lounge 44 where you can sip a drink or a cocktail in a cosy atmosphere.Our nice summer terrace and the 14 banquet rooms are perfect for conferences and can seat up to 500 people. Set right by the town forest in the Frankfurt district of Niederrad, the hotel has a very good access to the motorway, the town centre and the international airport.The specially designed communal lounge area features contemporary technology like multiple Internet-enabled workstations with WLAN and laptop connectivity plus printing services. Comfortable seating, a plasma television, refreshments, magazines and games create an welcoming ambience.This meeting point is a cosy place for busy travellers! Parking available for a fee. ... more   less 

Additional Information about Sheraton Frankfurt Congress Hotel

Address: Lyoner Strasse 44-48, 60528 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt > Niederrad
Price Range: ₹ 5,193 - ₹ 12,282 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Frankfurt Congress Hotel 4.5*
Number of rooms: 396
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Also Known As:
Sheraton Frankfurt
Frankfurt Sheraton
Hotel Style:
#11 Spa Hotel in Frankfurt
#54 Luxury Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Frankfurt Congress Hotel staff and other travellers.
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Questions? Get answers from Sheraton Frankfurt Congress Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take rooms in higher floors. If you are single prefer the Queen bed option.”
PinChow, 25 Mar 2017 | Read review
“"Rooms with balcony enjoy of wonderful views"”
  • one can get cheated whether is in the city proper or in the middle of the forest
  • splendid sunset!!!
  • refreshing country side views...just at the back of Sheraton
  • near to the airport
  • great forest views
  • just turning around the hotel and the city of Frankfurt emerged
  • astonish sunset view from my room
idrovoviva, 22 Dec 2016 | Read review
“Try to get a room overlooking the forest rather than the road”
carolinesW6305IV, 19 Dec 2016 | Read review
“All Hotels in Frankfurt "jack up" the rates when the Fairs are in Town, this place was no different, 300% increase.”
C.Parsley, 25 Sep 2016 | Read review
“Corner rooms are larger, but as worn as all others”
MountainDew_de, 25 Jul 2016 | Read review
5 of 5
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US$ 86* /night
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Prices are for 1 room, 2 adults
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