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Sheraton Frankfurt Airport Hotel & Conference Center

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#28 of 274 Hotels in Frankfurt
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Sheraton Frankfurt Airport Hotel & Conference Center
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3,401 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Frankfurt Airport Hotel & Conference Center
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Showing 2,546: English reviews
Mumbai, India
Reviewed 24 February 2015

This was my second stay at the Sheraton and I was extremely happy. The rooms are very neat and clean and to certain extent spacious for European standards in big cities. Check in was smooth as well as the room service is very good. As it is located in the Airport the proximity to the train station for subway as...

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Helpful?
Thank KMShah
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear KMShah, Thank you very much for your positive feedback about your stay at our hotel. We are pleased to read that you enjoyed your stay and our convenient location with direct access to Frankfurt's International Airport. It is indeed only a short walk to the airport terminal and train station. You can reach Frankfurt city center and the international...

Marseille, France
Reviewed 23 February 2015

While there for a 60 minutes break before catching a train I experienced a very friendly and smiley service at the hotel's lobby café. Miss Zeitler enquired for my needs in a very professional yet friendly manner. Great service and fast.

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Helpful?
Thank acor61
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear acor61, Many thanks for providing us with your comments about your short stop at our Glass House lobby café. Your encouraging comments are certainly appreciated and will be forwarded to Ms. Zeitler. Great customer service begins with a smile and I am proud to read you experienced a professional, friendly and smiley attitude. We are happy that your stay...

Uriage
Reviewed 23 February 2015 via mobile

I woke up very early and had to meet colleagues at Frankfurt airport. I was happy to find the Sheraton lounge. Very friendly and professional staff. The food and beverages are very good. Nice stop while waiting at airport. I would highly recommend.

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Helpful?
Thank Gabriel Z
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Gabriel Z, Thank you very much for your positive feedback about our Sheraton Club Lounge. We are pleased to read that you enjoyed the wide selection of food and beverages as well as a professional and friendly service. I have shared your comments with our Sheraton Club team and they are very happy to hear about their great service....

guwahati
Reviewed 22 February 2015

Very convenient, connected to main airport terminal building and the train station.In the morning hours front desk remains very busy and you have to wait minimum 40-45 minutes for check in / check out. There is a great value for money. At price of airport sheraton, you will not get even a average 3 star hotel in the city which...

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Helpful?
Thank foodlover61
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear foodlover61, Thank you very much for choosing Sheraton for your stay in Frankfurt. It is our pleasure to hear that you enjoyed our convenient airport location as well as the great value for money. However, it is very regrettable to hear about the long waiting times upon check-in and check-out. I understand your feeling that it must have been...

Dubai, Dubai, United Arab Emirates
Reviewed 19 February 2015 via mobile

I was greeted on my entry into the horel tonight with a glass of Reisling, the local White wine. I was warmly welcomed by the front desk reception staff, panatolis " not sure if that is correct spelling" he was extremely friendly, helpful and seemed genuinely happy to be there. Impressed with my room and the bed is like lying...

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Helpful?
Thank Kerrie P
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Kerrie P, Thank you very much for your detailed feedback and friendly words about our hotel. Our team was very happy to read your review; especially Panagiotis and Dewan were delighted about your praise. It seems to us that your recent stay left no wishes unfulfilled. However, if you should have any questions or special requests for your next...

Oberursel (Taunus), Germany
Reviewed 18 February 2015

I often spend time in business matters for meetings and interviews in the Lobby Café and Mr Ben Nhila is making those stays almost a special event. Hospitality is his second name and compared to others he stands out. I am not always impressed by the staff at the Sheraton, but Mr Nhila is a treat.

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Helpful?
Thank Oliver D
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Oliver D, Thank you very much for your kind-hearted compliments. We strongly value Mr. Ben Nhila’s hospitality and we will gladly forward your feedback to him. A personalized service is from utmost importance for us and Mr. Ben Nhila´s has internalized our service culture. We hope to see you soon at our Glass House lobby café. Kind regards, Ralf...

Minnesota
Reviewed 18 February 2015

I stopped in after a long trip from the US to refresh before a quick meeting. Everyone was friendly and welcoming and the staff was fantastic. While working in the lobby, Ben Nhila at Starbucks went out of his way to make me feel welcome. The lobby is a great place to meet colleagues or work and I would strongly...

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Helpful?
Thank rgerm
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear rgerm, Thank you very much for your recommendation. It is always rewarding to hear that our service is recognized as friendly and welcoming. We will pass on your kind comments to our team to let them know that their efforts were appreciated. Thank you also for highlighting our green program “Make a green choice”. We reward our guests with...

Reviewed 17 February 2015 via mobile

Great sevice! Maid really treated us as kings and place was so comfortable.Thank you very much for pleasant service! I'm looking forward to get lost again in Frankfurt airport. Next time I expect to find a Silestone bottle holder on the wall.

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Helpful?
Thank Marcos F
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Marcos F, Wow, thank you for leaving the Sheraton Frankfurt Airport Hotel with such great comments! And thank you so much for recommending our hotel and complimenting the service of Mr. Maid. It was a great pleasure for us to host you and I am happy to see that you enjoyed your stay. Please contact our Guest Relation team...

Reviewed 17 February 2015 via mobile

We were helped by Maid. He managed to get us some club sandwiches despite not being in the menu. And was really helpful all the time. Perfect place to hold a business meeting at the airport. Quite and really nice staff. Shame that it's not so easy to find plugs.

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Helpful?
Thank Anton A
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Anton A, We would like to thank you for your kind comments. It was a pleasure for us to serve you and we hope you will come back to us for your next business meeting in Frankfurt. Thank you for pointing out our personalized service at our Glass House lobby café. Taking the extra step is one of our...

Reviewed 16 February 2015

Mohammed G brought me my room service and was really professional. Look forward to staying here each time I have a layover. It's a quick train ride to the city and very convenient for getting to your flight.

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Helpful?
Thank Wwols
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear WWols, Thank you for your friendly words. We are glad to hear you could benefit from our airport location with direct access to Terminal 1 and to the train stations. Thank you also for complimenting Mohammed for his professional service. We will gladly forward your feedback to him. We are very grateful for your loyalty and we hope you...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Modern, upscale hotel at the top location of Frankfurt International Airport This well-established first class hotel has a perfect location: right at Frankfurt International Airport with connection to the freeways A3 and A5, long-distance and regional railway stations as well as suburban train station. The hotel in Frankfurt offers 1008 comfortable rooms and suites, the exclusive Sheraton Club Lounge, two restaurants, one cafe, two bars, two fitness centers and business center. Meetings, conferences, conventions or galas find the ideal framework and the best possible service at the Sheraton Frankfurt Airport Hotel & Conference Center. 60 Banquet and meeting rooms are available for meetings of all types and sizes. Events from two to 1200 persons are organized with style and innovation to turn every occasion into a special event. The event center SkyLoft impresses with its refined concept of space on two floors, with avant-garde interior design and innovative conference technology. It has never been easier to meet with colleagues, friends and family. The restaurants Flavors and Taverne provide lavish comfort. Specialties from around the world but also regional delicacies are offered on the menus. At the bars Lemons & Limes or Davidoff Lounge, guests can let the evening fade away in a relaxed atmosphere. And in the cafe The Glass House, one can enjoy snacks and drinks during the day while watching the hustle and bustle of the lively lobby. Here is the central meeting point of the hotel - a place of global encounters. Sports buffs will feel at home at the Sheraton Fitness gym. In this modern fitness area (400 m²), equipped with the latest cardio equipment, training is fun and adds variety to the everyday life. Sauna, steam bath, massage facilities and a hairdresser top off the hotel's wellness facilities. Parking available for a fee. ... more   less 

Additional Information about Sheraton Frankfurt Airport Hotel & Conference Center

Address: Hugo-Eckener-Ring 15 | Rhein Main Airport, 60549 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Price Range: ₹ 6,318 - ₹ 20,189 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Frankfurt Airport Hotel & Conference Center 5*
Number of rooms: 1008
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Also Known As:
Sheraton Frankfurt Airport Hotel And Conference Center
Sheraton Frankfurt Airport Hotel Frankfurt
Sheraton Frankfurt Hotel
Frankfurt Sheraton
Hotel Style:
#13 Family Hotel in Frankfurt
#20 Luxury Hotel in Frankfurt
#24 Business Hotel in Frankfurt
#44 Romantic Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Frankfurt Airport Hotel & Conference Center staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Airport views are great; windows block any noise!”
  • Fitness room available 24/7
  • Room 7049
 of 5 bubbles TheTravelPro_us, 7 Dec 2016 | Read review
“High floor room facing away from the airport are quieter. Facing the airport are more entertaining.”
 of 5 bubbles alxnamly, 27 Nov 2016 | Read review
“Ask for a higher floor overlooking the runways”
 of 5 bubbles Nellie05, 27 Nov 2016 | Read review
“High floor, airport view”
 of 5 bubbles JoeK841, 19 Nov 2016 | Read review
“Ask for a free room upgrade”
 of 5 bubbles Gary_Worgh, 18 Nov 2016 | Read review
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