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Sheraton Frankfurt Airport Hotel & Conference Center

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Traveller (938)
Room & Suite (669)
Dining (105)
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Overview
  • Excellent47%
  • Very good31%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“frankfurt airport”(377 reviews)
“sports bar”(142 reviews)
“cigar lounge”(34 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,318)
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1,091 - 1,095 of 3,177 reviews
Reviewed 11 May 2016

Price-quality-service not good. I ve booked this hotel several times for large group, and now stayed there myself. It is way overrated. But I had an old room and not renovated one. This room dated out of the 80's. But bed was comfortable and shower...More

Thank 74Yvette20
Response from Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference CenterResponded 12 May 2016

Dear 74Yvette20, Thank you very much for staying at our hotel and sharing your honest feedback with us on TripAdvisor. Your stay was unfortunately not as relaxing as expected, and I regret we did not make you more comfortable. We usually pride us as very...More

Reviewed 10 May 2016 via mobile

The rooms are clean and comfortable, and very quiet. Very friendly staff who would extend the hands of help whenever possible to make sure the guests are comfortable. Thank you Ben for your warm hospitality and great assistance. Definitely staying there again.More

Thank Akey T
Response from Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference CenterResponded 11 May 2016

Dear Akey T, Thank you very much for your nice and positive review. It is great to read that you had a good time throughout your stay and that my team took very good care of you. I am very proud here that and I...More

Reviewed 8 May 2016

Hotel and a conference center in one, extremely close to the airport (you have leave it, though, to get there, so you have to go through the security again on your way back). High quality hotel, as all that class Sheratons, and a very convenient...More

Thank Stanislaw1972
Response from Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference CenterResponded 9 May 2016

Dear Stanislaw1972, Thank you very much for your review. Indeed, we are a well-equipped, high class airport hotel with an ideal location for travelers and business people – thanks a lot for valuing this. We hope to see you soon again at another stay in...More

Reviewed 8 May 2016

A special commendation for Bilal, the porter at the Airport Sheraton who was incredibly helpful to me on 7.5. Despite how busy he was that morning, he took the time to help me carry my very heavy bags across the street to the nearest taxi...More

Thank zwiebel2016
Response from Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference CenterResponded 9 May 2016

Dear zwiebel2016, Thank you so much for feedback and of course for your special commendation on the courteous of Bilal, one of our bellboys. A big airport, such as in Frankfurt, can be a real jungle when you do not know the area well and...More

Reviewed 8 May 2016

The location as an integral part of the airport is the main selling point for this hotel. Fortunately, the noise insulation is good, and my bed was comfortable. The staff was efficient. Otherwise, it is a huge and rather charmless hotel. You have to pay...More

Thank Reslysten54
Response from Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference CenterResponded 9 May 2016

Dear Reslysten54, Thank you very much for your feedback. Especially because of our close location just next to the Frankfurt Airport and the train station, we know how important a good soundproofing system is to provide our guests a restful sleep. I am very pleased...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Laundry Service
Meeting Rooms
Airport Transportation
Dry Cleaning
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$ 127 - US$ 363 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Business Hotel in Frankfurt
#26 Luxury Hotel in Frankfurt
#43 Romantic Hotel in Frankfurt
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 127 - US$ 363 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Business Hotel in Frankfurt
#26 Luxury Hotel in Frankfurt
#43 Romantic Hotel in Frankfurt
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (938)
Room & Suite (669)
Dining (105)
Pool & Beach (1)
Amenities (91)
Business Centre & Event Rooms (10)
Family and Play Areas (1)
Questions & Answers
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LWF4
15 February 2018|
AnswerShow all 13 answers
Response from panicale63 | Reviewed this property |
Hello, Breakfast is not included and it was about €35. Buffet style. Enjoy!
1
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HCTAY
26 November 2017|
AnswerShow all 6 answers
Response from Mr_Ralf_Stresing | Property representative |
Dear HCTAY, Thank you for your message. My team told me that they are already in contact with you. But yes - we can of course keep your luggage for you. Best regards, Ralf Stresing - General Manager
1
Vote
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cpl87
7 November 2017|
AnswerShow all 4 answers
Response from Mr_Ralf_Stresing | Property representative |
Dear cpl87, we'd recommend you taking the train (S8/S9) downtown to "Hauptwache". From there you can easily walk to the Christmas Market. Best regards, Ralf Stresing
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Room Tips
"9th floor rooms are directly connected to the lounge"
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"Top floor is a non-smoking floor and our room at the end of the corridor overlooking the airport was super..."
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"whichever room you choose, it is hard to miss your flight out"
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"all rooms quiet"
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