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Sheraton Frankfurt Airport Hotel & Conference Center

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Sheraton Frankfurt Airport Hotel & Conference Center
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3,588 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Frankfurt Airport Hotel & Conference Center
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Showing 2,664: English reviews
Quebec City, Canada
Reviewed 31 July 2015

I had a lunch here with my family during a 6-hours stopover in Frankfurt. Food was lovely, first of all the Apfel Strudel. Many thanks to Cristiano for the friendly and attentive service, we felt like at home. We are going to return for the next stopover!

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Helpful?
Thank Sabin_K81
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Sabin_K81, Thank you so much for this wonderful feedback. We believe that a hotel can only be as good as its staff and therefore we are totally flattered by your kind words. ‘’We felt like at home.’’ – We couldn’t have asked for a better compliment! Thank you so much. I will gladly forward your compliment to Mr. Cristiano...

Reviewed 30 July 2015 via mobile

I can't thank the staff for being more friendly and helpful. Stayed on a stop over from London to Dubai on my own . And was made to feel very welcome The food at the bar was superb and the room was up to a 5 star standard and very clean and comfortable It was a very efficiently run hotel...

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Thank supersnatch
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear supersnatch, Thank you for staying at our hotel on your way from London to Dubai. We feel honored by your kind words. Many thanks from the whole team at the Sheraton Frankfurt Airport Hotel! We really appreciate your positive feedback. And we would definitely be happy to see you soon again. Best regards, Ralf Stresing General Manager

Yorkshire
Reviewed 30 July 2015

For those arriving/departing Frankfurt Airport by plane or train, the hotel simply cant be bettered for its locality as both are only a short walk away via covered walkways. The hotel itself has been extended and the rooms are of a high standard, meeting all expectations. We asked for a room with a runway view and got what we asked...

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Helpful?
Thank Steve32Yorkshire
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Steve32Yorkshire, Thank you very much for your stay at our hotel and for sharing your experience with us. I am very happy to read that we were able to meet your expectations. We are very much service oriented and we hold regular training programs for the whole hotel staff throughout the year. Therefore it is great to read your...

Ohio
Reviewed 28 July 2015 via mobile

Nothing more, nothing less. I stayed here for the convenience of arriving late into Frankfurt and catching an early morning flight. I was neither delighted nor disappointed. Just satisfied that I got a great nights sleep. Clean rooms, connected to and a short walk across to the airport. Would stay here again under similar circumstances.

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Thank carriedaway2014
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear carriedaway2014, Thank you very much for staying at our hotel and for your review. No doubt, it is nice to treat yourself with a comfortable room directly in front of the airport terminal. We are glad to read that you had a nice rest in one of our Sheraton Sweet Sleeper® beds. We look forward to welcoming you back...

Newport Beach
Reviewed 27 July 2015

The hotel is actually attached to the airport and train station which was extremely convenient. It is great for layovers and the staff is amazing. Polite, all speak English and very hospitable which I did not expect in a German town. The food was great, breakfast on the club level was very good too. Cannot criticize anything as they catered...

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Helpful?
Thank Critique29
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Critique29, Thank you very much for your kind words. We hold regular training programs for the whole hotel staff throughout the year. Therefore it is great to read your compliments about our staff. Being “probably one of the best run Sheraton Hotel you have stayed at” makes us really proud! We would be very pleased to welcome you soon...

Lisbon, Portugal
Reviewed 27 July 2015

I spend 24 days in the Sheraton Hotel for business reasons. The service is above the expectations especially when you go to restaurant for breakfast. You are always welcome and received by the RESPONSABLE of the Restaurant ( Rose ) witch is assisted by the finest employers and colleagues Gamo and Don that always recieve you with the most beautiful...

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1Thank Kiduxo L
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Kiduxo L, Thank you for your feedback and for taking the time to provide us with your thoughts on how you experienced your stay at our hotel. Many thanks also for complimenting our team for their courteous service. A hotel can only be as good as its staff and I am happy to read that my team, especially Mrs....

Toronto, Ontario, Canada
Reviewed 26 July 2015

Very convenient hotel with excellent SPG platinum recognition and a good club lounge. There is an indoor walkway from the hotel lobby to the terminal which makes getting to check-in very convenient. The rooms are clean and comfortable, and very generic design. No surprises here. The cigar bar in the lobby is an excellent bonus and a great place for...

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Thank T-5922
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear T-5922, Thank you very much for your positive feedback about your stay at our hotel. We are pleased to read that you enjoyed our convenient location with direct access to Frankfurt's International Airport. Indeed, our cigar bar “Davidoff Lounge” is the perfect place to have a little chat with business partners or just to enjoy some quality time. We...

Houston, Texas
Reviewed 24 July 2015

we have had need to stay here a few times(7) just passing through. We have had to go to Russia a few times and this is our 1st choice for a stop over. Staff invariably are professional and friendly. excellent English. Rooms are clean comfortable and the property is very well located to restaurants and shopping. walking distance all.

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Thank James S
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear James S, Thank you so much for your feedback and your loyalty. We really appreciate that! To give our guests a feeling of home is what we are after. So it is a pleasure to read that you had a great time here and we will do our best to make your next stay as pleasant as the recent...

State of Sao Paulo
Reviewed 23 July 2015

I stayed at the Sheraton Hotel from June 6th to June 7th. The hotel is very comfortable, the location is convenient and above all the staff is very nice and friendly, aside from being competent. Head waiter Don, at the Restaurant Flavors was incredibly, brisk, efficient and professional, organizing the whole service, giving precise instructions to servers and seeing to...

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Helpful?
2Thank SILVIA A
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear SILVIA A, Thank you very much for choosing our hotel and for your feedback. We are glad to read that you enjoyed your stay with us. We believe that personal service really makes a difference - particularly for a big hotel - and try to make all guests feel at home. I will gladly forward your compliments to our...

Kuala Lumpur
Reviewed 23 July 2015 via mobile

I am currently staying in the hotel and overall the hotel is decent. Rooms are functional but lack any atmosphere (I even don't have a single painting/reproduction in my room). Another disappointment is that the t.v. is not working (computer rebooted). Checking in was o.k. (dedicated SPG Gold/Platinum desks) but flawed as I entered a room where lights were still...

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Helpful?
Thank BobKL
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear BobKL, Thank you very much for staying at the Sheraton Frankfurt Airport Hotel and for taking the time to post a review about your experiences. Please accept my apologies for the TV which is not working in your room. I assure you that corrective measures will be taken to prevent similar occurrences in the future. Please also accept our...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Modern, upscale hotel at the top location of Frankfurt International Airport This well-established first class hotel has a perfect location: right at Frankfurt International Airport with connection to the freeways A3 and A5, long-distance and regional railway stations as well as suburban train station. The hotel in Frankfurt offers 1008 comfortable rooms and suites, the exclusive Sheraton Club Lounge, two restaurants, one cafe, two bars, two fitness centers and business center. Meetings, conferences, conventions or galas find the ideal framework and the best possible service at the Sheraton Frankfurt Airport Hotel & Conference Center. 60 Banquet and meeting rooms are available for meetings of all types and sizes. Events from two to 1200 persons are organized with style and innovation to turn every occasion into a special event. The event center SkyLoft impresses with its refined concept of space on two floors, with avant-garde interior design and innovative conference technology. It has never been easier to meet with colleagues, friends and family. The restaurants Flavors and Taverne provide lavish comfort. Specialties from around the world but also regional delicacies are offered on the menus. At the bars Lemons & Limes or Davidoff Lounge, guests can let the evening fade away in a relaxed atmosphere. And in the cafe The Glass House, one can enjoy snacks and drinks during the day while watching the hustle and bustle of the lively lobby. Here is the central meeting point of the hotel - a place of global encounters. Sports buffs will feel at home at the Sheraton Fitness gym. In this modern fitness area (400 m²), equipped with the latest cardio equipment, training is fun and adds variety to the everyday life. Sauna, steam bath, massage facilities and a hairdresser top off the hotel's wellness facilities. Parking available for a fee. ... more   less 

Additional Information about Sheraton Frankfurt Airport Hotel & Conference Center

Address: Hugo-Eckener-Ring 15 | Rhein Main Airport, 60549 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Price Range: ₹ 7,272 - ₹ 16,662 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Frankfurt Airport Hotel & Conference Center 5*
Number of rooms: 1008
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Also Known As:
Sheraton Frankfurt Airport Hotel Frankfurt
Sheraton Frankfurt Airport Hotel And Conference Center
Sheraton Frankfurt Hotel
Frankfurt Sheraton
Hotel Style:
#13 Family Hotel in Frankfurt
#24 Business Hotel in Frankfurt
#27 Luxury Hotel in Frankfurt
#44 Romantic Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Frankfurt Airport Hotel & Conference Center staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Silence to the extreme (for external noises)”
 of 5 bubbles Teedeegee, 9 Feb 2017 | Read review
“book an Executive room”
 of 5 bubbles DietmarF_12, 7 Feb 2017 | Read review
“Nice easy walk to the terminal for morning flight”
 of 5 bubbles U9923TWdanielh, 6 Feb 2017 | Read review
“As a SPG platinum member I have always received a renovated room”
 of 5 bubbles 871yas, 17 Jan 2017 | Read review
“Definitely ask for rooms on higher floors (6 or higher) that face the airport, especially if you are into airport views.”
 of 5 bubbles nealj622, 2 Jan 2017 | Read review
5 of 5