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The Westin Grand Frankfurt

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#28 of 270 Hotels in Frankfurt
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The Westin Grand Frankfurt
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1,277 Reviews from our TripAdvisor Community

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Showing 913: English reviews
Reviewed 31 January 2013 via mobile

Very positive feel and experience. I stay at the Westin every January for the Paperworld Fair. I stay in a Grand Deluxe Room, which is a very nice and spacious room. In my last stay (Jan 2013), i had a bad experience the first day i checked in. When i went to have breakfast, i saw that they have redecorated...

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Helpful?
Thank RaffiA961
Heiko B, General Manager at The Westin Grand Frankfurt, responded to this review

Dear RaffiA961, Thank you for leaving your impressions on the Tripadvisor website and for taking the effort to give us feedback about your recent stay at The Westin Grand Frankfurt. Your comments are very valuable to us because they help us to monitor and improve our standards. I would be grateful, if you could e-mail us directly all information regarding...

Adelaide, Australia
Reviewed 24 January 2013 via mobile

Only stayed for one night before flying out of Europe but the Grand Westin, Frankfurt was amazing. It's locating is great. It is not far by the train station and the shopping area of town. The staff were very polite and help. The rooms were lovely, nice and clean. The bed was very comfortable. The only annoying thing was that...

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Helpful?
Thank Alasjohn
Heiko B, General Manager at The Westin Grand Frankfurt, responded to this review

Dear “Alasjohn Wllington”, Let me thank you for the positive words you found to give us and Tripadvisor travellers as well as your constructive feedback. It was a great pleasure for us to host you and I am happy to see that you enjoyed your stay and approved of our facilities and services. We are proud of our Westin Heavenly...

Westwood, California
Reviewed 24 January 2013

I am a member of SPG, so upon check in, we we upgraded to the SPG floor. The room is sleek, clean, modern and up to date. It is pretty spacious compared to the usual European standard. The bathroom is again along the same theme, sleek, quite spacious, clean, modern and up to date. The location is great. We would...

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1Thank Eiffel21
Heiko B, General Manager at The Westin Grand Frankfurt, responded to this review

Dear “Eiffel12” What a great summary of your stay at the Westin Grand Frankfurt and here is our big thank you for sharing your high recommendation for us and with Tripadvisor. It makes us very happy that you are pleased with our services, and that you fully enjoyed your stay with. Thanking you for your patronage as Starwood Preferred Guest...

London
Reviewed 21 January 2013

The location of The Westin Grand is fantastic - there's no doubting it. However although clean, the rooms look like they're stuck in the '90's. The hotel staff aren't overly friendly either I'm afraid.

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Thank review_h0tel
Heiko B, General Manager at The Westin Grand Frankfurt, responded to this review

Dear “review_hutel”, Thank you for leaving your impressions on the Tripadvisor website and for taking the effort to give us feedback about your recent stay at The Westin Grand Frankfurt. Your comments are very valuable to us because they help us to monitor and improve our standards. Our guest rooms, the lobby and atrium restaurants have been completely renovated in...

Aberdeen, Scotland
Reviewed 17 January 2013

Spent a couple of days here before a river cruise. We were given a "preferred guest" room although this was our first stay - we therefore had a very short walk to the lift. Room was spacious, clean and quiet, although we overlookeed quite a busy street. Breakfast was very good, service likewise. The location of the hotel made it...

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Thank Criagendinnie
Heiko B, General Manager at The Westin Grand Frankfurt, responded to this review

Dear “Criagendinnie”. What a delight reading your kind summary of your stay. Thank you for making us happy and of course for having taken a moment of your time to reflect on your experiences. A big thank you for this highly motivating compliment, which we will share with the entire team. Looking forward to welcoming you soon again! All the...

London
Reviewed 11 January 2013

But once I tried the Jumeriah, there was no going back! I travel regularly to Frankfurt for work. The Westin is definitely a very pleasant hotel, large rooms and very good service. I chose the Westin as it was part of the SPG chain and I was able to build up considerable points. But after staying at the Jumeirah, there...

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3Thank Travelbloke82
Heiko B, General Manager at The Westin Grand Frankfurt, responded to this review

Dear “slug 00”, We would like to thank you for your honest and constructive feedback and of course for having taken the time to share your experience with us. We appreciate it a lot, as it is the perfect chance to really listen to our guests needs and to constantly improve our product. We are pleased to read your positive...

Montreal. Qc., Canada
Reviewed 9 January 2013

We were there for two nights in January and enjoyed this hotel. It is conveniently situated near the shopping area (Streis), the museums avenue and the Romer so you can easily walk from one place to another. The hotel is very modern and well kept. Our room was a good size and we took advantage of the Executive club for...

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Thank St-Bruno123
Heiko B, General Manager at The Westin Grand Frankfurt, responded to this review

Dear "St-Bruno123" Let me thank you for the positive words you found to give us and Tripadvisor travellers an idea of how you felt as a guest with us! We appreciate your feedback a lot. Our hotel is indeed a very convenient location – and we do our best to comfort travelers much as possible during their stay. Your kind...

Playa Vista, California, United States
Reviewed 7 January 2013

I was there for an Automotive trade show. As platinum SPG was upgraded to a suite which was 2 floors. It was a very nice room. Hotel is well maintained and what you would expect for a Westin. Executive lounge was good. Decent breakfast selection and quality. Pretty spacious as well. Hotel Chinese restaurant is actually decent considering it's a...

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Thank Darkfiber
Heiko B, General Manager at The Westin Grand Frankfurt, responded to this review

Dear “Darkfiber”, What a great summary of your stay at the Westin Grand Frankfurt and here is our big thank you for sharing your high recommendation for us and with Tripadvisor. Let me express my gratitude for having summarized and shared your stay at the Westin Grand Frankfurt with us and with loyal Tripadvisor travellers! As you mentioned, our city...

London, United Kingdom
Reviewed 3 January 2013 via mobile

We stayed here for a couple of nights for the New Year's Eve celebrations just gone and must say found the hotel very nice. We got a good deal via Expedia and upgraded to a Deluxe room as we felt the standard room was just to small for the money they were charging. To point out, the differences are heated...

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Helpful?
Thank ak_traveling
Heiko B, General Manager at The Westin Grand Frankfurt, responded to this review

Dear ak_travelling, Thank you for leaving your impressions on the Tripadvisor website and for taking the effort to give us feedback about your recent stay at The Westin Grand Frankfurt. Your comments are very valuable to us because they help us to monitor and improve our standards. Our hotel is indeed a very convenient location – and we do our...

New York City, New York
Reviewed 1 January 2013 via mobile

I arrived New Year's Eve and the streets were full of chaos. Fire trucks, drunks, and loads of fireworks. I walked into the lobby of the hotel and found calm. The place was fully staffed and everyone seemed to have one goal in mind... that I'm happy and safe and that I get comfortable. The room was large and spotless...

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Thank aabadi
Heiko B, General Manager at The Westin Grand Frankfurt, responded to this review

Dear "aabado", Let me thank you for having taken a moment to summarize your Westin impression and for sharing it with us and the Tripadvisor community! We are thankful for your compliments on our property and our service. We love being your host and hope you can longer next time! Greetings to NYC and wishing you a Happy New Year...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The five-star nonsmoking hotel The Westin Grand Frankfurt was carefully and elaborately renovated in 2007. It is blessed with an ideal location, just steps to the well-known Zeil shopping street and the exclusive Goethestrasse boulevard, within close proximity to all attractions in the city. The 371 newly designed rooms and suites are decorated in warm shades and tones and equipped with modern, comfy furniture and a flat screen television. The Heavenly Bed(R), a Westin innovation with special mattress, guarantees a good night's sleep. All rooms and suites have high speed internet, three telephones with integrated answering machines, as well as individually controlled air-conditioning. Furthermore, all rooms are equipped with an iron and ironing board, a safe and a Nespresso coffee machine. Access to the internet free of charge in lobby, restaurant and bar. Our 4 restaurants and bars offer new and familiar delights for your palate. You can choose between regional and traditional Japanese cuisine, a drink or a snack. The world is your oyster. The conference level offers 12 rooms, equipped with the latest conference technology, in various sizes: Events for up to 1,000 guests can be handled with ease; for festive banquets up to 320 guests can be accommodated. The new pool and fitness area is the ideal place to relax. Apart from a sauna, bio sauna and a swimming pool, we also offer you beneficial massages and personalised beauty treatments. Parking available for a fee. ... more   less 

Additional Information about The Westin Grand Frankfurt

Address: Konrad Adenauer Strasse 7, 60313 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt > Innenstadt
Price Range: ₹ 9,006 - ₹ 38,711 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Grand Frankfurt 5*
Number of rooms: 371
Reservation Options:
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Also Known As:
The Westin Grand Frankfurt Hotel Frankfurt
Westin Grand Frankfurt
Westin Frankfurt
Frankfurt Westin
Hotel Style:
#4 Spa Hotel in Frankfurt
#9 Business Hotel in Frankfurt
#16 Family Hotel in Frankfurt
#18 Romantic Hotel in Frankfurt
#21 Luxury Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Grand Frankfurt staff and other travellers.
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Questions? Get answers from The Westin Grand Frankfurt staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay elsewhere.”
 of 5 bubbles Sartorialista, 13 Dec 2016 | Read review
“Pay a little extra for the Executive Club! It is very nice and looks over the beautiful lobby.”
 of 5 bubbles jeff_c130, 4 Dec 2016 | Read review
“Do not get a very back room across from the Asian restaurant.”
 of 5 bubbles 749CathyC, 12 Oct 2016 | Read review
“Ask for a higher floor. Ask for an upgrade if you are an elite. Spend the extra for Executive Club”
 of 5 bubbles ClintPage, 11 Oct 2016 | Read review
“6th Floor was very quiet for me... even with the spa/ gym located there”
 of 5 bubbles stevekC9971MN, 10 Oct 2016 | Read review
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