We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

The Westin Grand Frankfurt

Show Prices
#26 of 274 Hotels in Frankfurt
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 1 more site!
Professional photos
The Westin Grand Frankfurt
View Map
{"widget":{"name":"ibex_photo_carousel_streamline","template":"ibex_photo_carousel_streamline__widget","dust":{},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel_streamline","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,277 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Westin Grand Frankfurt
See the most recent reviews
Showing 913: English reviews
Marietta, GA
Reviewed 4 weeks ago

This hotel stands up to what you would expect from a Westin property. The hotel location was the best part for me, it is literally 1 block from the city walking area filled with shops and cafes. There is an Aldi grocery store right behind the hotel and a wine shop across from that. I was able to walk to...

 Report
Helpful?
Thank RWSII
GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear RWSII, Let me thank you for having taken the time to highlight the very convenient hotel location. This is indeed a very important and valuable asset. Looking forward to welcoming you again when you are in Frankfurt. Best regards, Sandro Bohrmann General Manager

Kaiserslautern
Reviewed 4 weeks ago

First of all, 'The Westin Grand Frankfurt' was not my first choice. I wanted a hotel with skyline view, maybe something like Innside Frankfurt Eurotheum. But there was one more condition: a bathroom with a huge bathtube I could fill up and have a bubble bath. Innside Hotel didn't confirm, that I could get a room with a bathtube in...

 Report
Helpful?
Thank ElGi10
GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear ElGi10, Wow, this sounds like a great and relaxing stay with a perfect breakfast einjoying the "Westin Heavenly Bed"! Thank you so much for taking the time to share it with us on Tripadvisor and on youtube. We are already looking forward to welcoming you back soon. Warm regards, Sandro Bohrmann General Manager

New York City, New York
Reviewed 13 December 2016

I travel Frankfurt quite frequently and the Westin is one hotel that contributes to an incredibly terrible hotel experience in this area. It is one of the worst. The rooms are sad and look all the same, no love in the deco. Worst part is the internet, which has not been working within the last 3 months. Continuous excuses. A...

 Report
Helpful?
Thank Sartorialista
GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear Sartorialista, First of all, let me thank you for having taken the time to provide us with your honest evaluation. Pleased be assured that we take your points very seriously and we sincerely apologize for the inconveniences caused to you. Regarding Wi-Fi, we are currently in the process of upgrading the Wi-Fi infrastructure of our hotel to provide you...

San Antonio, Texas
Reviewed 13 December 2016

It is amazing how consistently the staff, ably led by Paulo, is friendly, knowledgeable, and responsive. The rooms are always clean and comfortable. Everyone does his/her best to make the stay as great as possible. If you are going to Frankfurt and want the perfect hotel in the perfect location--this is it.

 Report
Helpful?
Thank Karen S
Hamburg, Germany
Reviewed 10 December 2016 via mobile

I stayed at the Westin Grand for business reasons. The hotel is centrally located and within walking distance to all major parts of Frankfurt. Rooms and hallways are dark but have all you need. Although it seems that the last renovation was some time ago. I had breakfast in the lounge which was smallish but good.

 Report
Helpful?
Thank capricornus12
GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear capriconrus12, Many thanks for your kind review and for taking the time to share this with us. I am happy that you enjoyed your stay and also the central location of our hotel. Major renovations is already in the planning phase for the near future, but of course we care about maintenance constantly. Hoping to welcome you soon again,...

San Francisco, California, United States
Reviewed 10 December 2016

This hotel exceeded my expectations. Westins are so wonderful and this was exactly that. The bed was amazing and the bathroom floor was heated. Amazing! Huge bathtub, too. The service was great. I wish I could remember the name of the concierge, but he was from Nigeria, I believe. So positive and helpful. Being around the corner from the main...

 Report
Helpful?
Thank Karen H
Austin, Texas
Reviewed 8 December 2016

Rooms are average, but for the foreseeable future they are "rebuilding" the internet infrastructure. Simple answer is if you want to accomplish anything online while your here, go to a local Starbucks to get online.

 Report
Helpful?
Thank werdosh
GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear werdosh, Thank you for your feedback and suggestions. Yes, we are in the process of upgrading the wi-fi infrastructure to provide you with state-of-the-art technology and high-speed internet performance. The first 3 floors are scheduled to be ready mid-January. We hope that you will give us another opportunity to convince you about our services. With best regards, Sandro Bohrmann...

Nashville, Tennessee
Reviewed 6 December 2016

I was excited to visit Frankfurt and found the city and a cruise on the Rhine just wonderful. The Westin Grand Frankfurt provided for a nice place to stay. The room was lovely. We had a few hitches in that when we arrived, the room felt like 100 degrees, and a woman my age -- well, we cannot stand that...

 Report
Helpful?
Thank KatrinaNeylon
GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear KatrinaNeylon, A big thank you for your valuable input. I really do appreciate your thoughtful feedback and it is great to see that you had a good time at our hotel. I will gladly share your kind words with my team. I hope you will not let us wait too long to welcome you again to the Westin Grand...

Colorado Springs, Colorado
Reviewed 4 December 2016

I've stayed in great upper-scale hotels all over the world, and the thoughtful touches of this Westin make it one of my very favorites! When you first enter the lobby, you'll notice classy touches of vintage automobile collections to beautiful holiday decorations. The very clean and modern room impressed me with an automatically warmed bathroom floor and a speaker repeater...

 Report
Helpful?
Thank jeff_c130
Suquamish, Washington
Reviewed 3 December 2016 via mobile

I stay at this hotel several times a year ONLY because my company has a contract with it. It's location is good and the staff you'll come into contact with is excellent. The problem is the internet. This hotel is in Germany - one of the world's most developed and prosperous countries. It's in Frankfurt - home of the European...

 Report
Helpful?
1Thank marcusjtorres

1,258 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (480)
Viewed
Bathroom (41)
Viewed
Room/Suite (97)
Viewed
Hotel & Grounds (99)
Viewed
Dining (58)
Viewed
Pool/Beach Area (18)
Viewed
View from Room (4)
Viewed
Business Centre/Function Rooms (10)
Viewed
Family/Play Areas (1)
Viewed
Other (152)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (753)
Viewed
Amenities (53)
Viewed
Classic Double Room (69)
Viewed
Duplex Suite (110)
Viewed
Executive Club Room (69)
Viewed
Grand Deluxe Room (69)
Viewed
Grand Suite (122)
Viewed
Junior Suite (106)
Viewed
Dining (87)
Viewed
The Hotel (68)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (25)
Viewed
Hotel & Grounds (2)
Viewed
Dining (3)
Viewed
Room/Suite (7)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (2)
Viewed
View from Room (1)
Viewed
Other (9)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Frankfurt hotels
Altstadt
Steigenberger Frankfurter Hof
Innenstadt
Jumeirah Frankfurt
Jumeirah Frankfurt
#4 of 274 in Frankfurt
1,109 reviews
Show Prices
Show Prices
Show Prices
Innenstadt
NH Collection Frankfurt City
NH Collection Frankfurt City
#5 of 274 in Frankfurt
499 reviews
Innenstadt
Grandhotel Hessischer Hof
Grandhotel Hessischer Hof
#3 of 274 in Frankfurt
433 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The five-star nonsmoking hotel The Westin Grand Frankfurt was carefully and elaborately renovated in 2007. It is blessed with an ideal location, just steps to the well-known Zeil shopping street and the exclusive Goethestrasse boulevard, within close proximity to all attractions in the city. The 371 newly designed rooms and suites are decorated in warm shades and tones and equipped with modern, comfy furniture and a flat screen television. The Heavenly Bed(R), a Westin innovation with special mattress, guarantees a good night's sleep. All rooms and suites have high speed internet, three telephones with integrated answering machines, as well as individually controlled air-conditioning. Furthermore, all rooms are equipped with an iron and ironing board, a safe and a Nespresso coffee machine. Access to the internet free of charge in lobby, restaurant and bar. Our 4 restaurants and bars offer new and familiar delights for your palate. You can choose between regional and traditional Japanese cuisine, a drink or a snack. The world is your oyster. The conference level offers 12 rooms, equipped with the latest conference technology, in various sizes: Events for up to 1,000 guests can be handled with ease; for festive banquets up to 320 guests can be accommodated. The new pool and fitness area is the ideal place to relax. Apart from a sauna, bio sauna and a swimming pool, we also offer you beneficial massages and personalised beauty treatments. Parking available for a fee. ... more   less 

Additional Information about The Westin Grand Frankfurt

Address: Konrad Adenauer Strasse 7, 60313 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt > Innenstadt
Price Range: ₹ 8,901 - ₹ 39,004 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Grand Frankfurt 5*
Number of rooms: 371
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Agoda, Travelocity and Booking.com so you can book your The Westin Grand Frankfurt reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Grand Frankfurt Hotel Frankfurt
Westin Grand Frankfurt
Westin Frankfurt
Frankfurt Westin
Hotel Style:
#4 Spa Hotel in Frankfurt
#9 Business Hotel in Frankfurt
#16 Family Hotel in Frankfurt
#18 Romantic Hotel in Frankfurt
#20 Luxury Hotel in Frankfurt
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Westin Grand Frankfurt staff and other travellers.
14 questions
Ask a question

See all questions (14)

Questions? Get answers from The Westin Grand Frankfurt staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay elsewhere.”
 of 5 bubbles Sartorialista, 13 Dec 2016 | Read review
“Pay a little extra for the Executive Club! It is very nice and looks over the beautiful lobby.”
 of 5 bubbles jeff_c130, 4 Dec 2016 | Read review
“Do not get a very back room across from the Asian restaurant.”
 of 5 bubbles 749CathyC, 12 Oct 2016 | Read review
“Ask for a higher floor. Ask for an upgrade if you are an elite. Spend the extra for Executive Club”
 of 5 bubbles ClintPage, 11 Oct 2016 | Read review
“6th Floor was very quiet for me... even with the spa/ gym located there”
 of 5 bubbles stevekC9971MN, 10 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay