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All reviews heavenly bed konstablerwache station the club lounge nespresso machine the main shopping street very nice hotel shopping area per day an upgrade s bahn central location breakfast buffet is early check business trip zeil lobby starwood
We stayed at the Westin, due to a conference at the hotel. It was modern, great service and well located, next to the Zeil and easy walk to the Romer and S-Bahn, but not the main train station.
Typical food and drink price for this...More
Trip Advisor – The Westin Grand, Frankfurt.
Mr. Peter Resichl
The Westin Grand Frankfurt, Germany
I would like to express my thanks and appreciation for the quality of service and care I received at The Westin Grand Frankfurt, Germany, during my stay...More
1 Thank Mesaed68
Response from GMWestin F, General Manager at The Westin Grand FrankfurtResponded 4 weeks ago
Dear Mr. Al Sehali
Thank you very much for your kind words. I have shared all your feedback with our entire team. We all appreciate your patronage and look forward to welcoming you back soon!
I was very impressed by the service I received from each and every staff member I had contact with. From check in to check out, I had a very nice stay. I did find the breakfast in the restaurant overpriced. Good food but overpriced. I...More
The hotel was very nice, the staff very friendly, the room was clean and had everything we needed. We were there for 3 days.
The location is excellent. It is right next to a pedestrian street that has a ton of shops, restaurants and anything...More
- Spa closed and not specified at time of reservation
- very noisy lobby / bar area due to renovation
- room not as clean as expected as somewhat smelly
- extremely busy restaurant
Would not return.More
Thank Yves M
Response from GMWestin F, Quality & Duty Manager at The Westin Grand FrankfurtResponded 3 weeks ago
Dear Yves M,
Greetings from the Westin Grand in Frankfurt!
We appreciate you taking the time to share with us your hotel experience while at our hotel on Tripadvisor. We sincerely regret to read that we could not impress you with our committed service at...More
The five-star nonsmoking hotel The Westin Grand Frankfurt was carefully and elaborately renovated in 2007. It is blessed with an ideal location, just steps to the well-known Zeil shopping street and the …Moreexclusive Goethestrasse boulevard, within close proximity to all attractions in the city. The 371 newly designed rooms and suites are decorated in warm shades and tones and equipped with modern, comfy furniture and a flat screen television. The Heavenly Bed(R), a Westin innovation with special mattress, guarantees a good night's sleep. All rooms and suites have high speed internet, three telephones with integrated answering machines, as well as individually controlled air-conditioning. Furthermore, all rooms are equipped with an iron and ironing board, a safe and a Nespresso coffee machine. Access to the internet free of charge in lobby, restaurant and bar. Our 4 restaurants and bars offer new and familiar delights for your palate. You can choose between regional and traditional Japanese cuisine, a drink or a snack. The world is your oyster. The conference level offers 12 rooms, equipped with the latest conference technology, in various sizes: Events for up to 1,000 guests can be handled with ease; for festive banquets up to 320 guests can be accommodated. The new pool and fitness area is the ideal place to relax. Apart from a sauna, bio sauna and a swimming pool, we also offer you beneficial massages and personalised beauty treatments. Parking available for a fee. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.