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Mercure Hotel & Residenz Frankfurt Messe

697 reviews
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Traveller (167)
Room & Suite (67)
Dining (12)
Overview
  • Excellent15%
  • Very good46%
  • Average27%
  • Poor8%
  • Terrible4%
Travellers talk about
“typical mercure”(3 reviews)
“privilege room”(3 reviews)
“tram stop”(8 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Mercure Hotel & Residenz Frankfurt Messe
Special Offer: CHEAPEST RATES ONLINE!
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (697)Write a Review
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Show reviews that mention
All reviewstypical mercureprivilege roomtram stopnice hotelminutes walking distancegreat showerparking garagemain stations bahn stationclean roomschecking inreception staffbusiness tripchristmas marketconvenient locationfitnessconnection
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1 - 5 of 234 reviews
Reviewed yesterday via mobile

Nice hotel, well staffed reception, a good variety of choices during breakfast and a modern bathroom. Only annoying item was the warm room. To cool it, i had to open the window and balcony door. But as the room was on the street side, I...More

Thank Sander_Yoho
Hotel's Favourite
Reviewed 6 July 2017 via mobile

Nice hotel and facilities, warm and friendly welcoming. Efficient check-in/check-out. Perfect breakfast with a lot of choice (salted/sugared)! The room also includes a terrasse ! 30 minutes at walking distance from Dömer (city center).More

Thank Jean-Pierre B
Response from Stefan A, Manager at Mercure Hotel & Residenz Frankfurt MesseResponded 12 July 2017

Thank you very much for your visit and for the very nice feedback. We are very pleased that you rated us highly and are delighted that you really enjoyed your stay with us and the breakfast in particular. Our guests deserve the best! We hope...More

Reviewed 2 weeks ago

I went to Frankfurt for the weekend to see the Christmas markets in December. When we arrived at the hotel it was very upsetting - the outside looks awful. Thankfully once you get inside it is much better. The hotel is split into 2 buildings...More

Thank chescky
Response from Stefan A, Manager at Mercure Hotel & Residenz Frankfurt MesseResponded 2 weeks ago

Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement. Please accept my apologies for any inconveniences and discomfort caused. We would love to welcome you back as our guest - also to have a chance to...More

Reviewed 2 weeks ago

Overnight stay with evening snacks & breakfast. Room was good. Pleasant restaurant with excellent food. Goulash soup was excellent. Pork burger & chips was also excellent. Breakfast was good with variety & typical of many German hotels. 1 negative point. High speed train ran nearby...More

Thank JoeBlack47
Response from Stefan A, Manager at Mercure Hotel & Residenz Frankfurt MesseResponded 2 weeks ago

Thank you so much for the stellar review. We are very pleased that you rated us highest in almost all categories and are delighted that you really enjoyed your stay with us and the restaurant & breakfast in particular. Our guests deserve the best. As...More

Reviewed 5 December 2017 via mobile

Really enjoyed our 2 nights here with our main purpose being the Christmas markets. So easy to get to the station and down into central Frankfurt. Room was lovely and comfy. Would definitely recommendMore

Thank AndyR1990
Response from Stefan A, Manager at Mercure Hotel & Residenz Frankfurt MesseResponded 6 December 2017

Thank you very much for your visit, the great feedback and the recommendation. We are very pleased that you rated us highly and are delighted that you really enjoyed your stay with us and the room in particular. We really hope to be able to...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Bar/Lounge
Room Service
Free High Speed Internet ( WiFi )
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Conference Facilities
Babysitting
Banquet Room
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 65 - US$ 298 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#44 Luxury Hotel in Frankfurt
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 65 - US$ 298 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#44 Luxury Hotel in Frankfurt
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (167)
Room & Suite (67)
Dining (12)
Hotel & Grounds (94)
Bathroom (33)
Questions & Answers
Ask a question
marjucca100
16 November 2015|
AnswerShow all 4 answers
Response from Stefan A | Property representative |
Dear Mercure Guest, to walk it would take about 40 minutes but we are close to a subway station "Frankfurt West" and from there you have 4 subways which go directly to the city center/Zeil in just some minutes. We are... More
0
Votes
Google Translation
sheila s
6 January 2015|
Answer
Response from Stefan A | Property representative |
Dear Sheila, The easiest way is to share a taxi which will cost about 30 EUR and will take about 10-15 minutes. You also can take the subway but you have to change the train at the main train station and the ride will take... More
0
Votes
Google Translation
Lanka B
30 October 2014|
Answer
Response from Stefan A | Property representative |
Dear Lanka, our hotel has 450 underground parking spaces, so that a pre-booking is not necessary. Per 24 hours we will charge 25,00 Euro. We wish you a pleasant trip to our Hotel and are happy to welcome you soon. kind... More
0
Votes
Google Translation
Room Tips
"Try to get the main building"
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"Ask to be further away from rail lines"
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"Ask for a room without noise from the streetcar"
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"Most rooms are the same, but due to a bit of building construction at the moment it is better to on the west..."
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