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Hotel Excelsior

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1,382 Reviews from our TripAdvisor Community

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Showing 665: English reviews
Cosenza
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 days ago NEW via mobile

I booked a prepaid rate on booking for a non smoking and king size bedroom (1 person, so I paid extra cost for kingsize bed since I saw that single room had single bed). At the arrival i received a Smoking Room with 2 single beds. I complained first of all for the smoking room and I have been proposed... More 

Helpful?
Thank magre_12
Level Contributor
72 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 3 days ago NEW via mobile

I spent one night in Frankfurt in this hotel. First of all I'd booked a non smoking room with double bed, they gave me single bed, smoking. Of course they accepted to change the room. New room was large, comfortable and clean with a small bathroom. The hotel is in a good position for visiting the city centre.

Helpful?
Thank Magnomauro
1 review
Reviewed 3 days ago NEW via mobile

Fabulous hotel. Clean and comfortable. Great location beside the train station. Walking distance to shopping. Great bars and restaurants. Breakfast buffet was amazing and free minibar was filled every morning

Helpful?
Thank Sandra B
Mumbai, India
Level Contributor
144 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 184 helpful votes
Reviewed 1 week ago via mobile

Hotel if right next to the station so is very convenient if you plan on traveling every day. I could catch a 6:00 AM train by leaving at 5:50... Breakfast is really good. It starts at 5:00 in the morning which is absolutely fantastic. The rooms are clean. I wouldn't call the room or the foyer spacious - but you... More 

Helpful?
Thank Aaditya_Ud
Trondheim, Norway
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Excellent location right next to the main railway station with perfect connection to the airport. Both city center and the Frankfurt fairgrounds are within easy walking distance. The room was clean and spacious, adequate but perhaps not really extraordinary. However, the mattress was a bit thin, and the city trams were quite audible during the night despite closed windows. Service... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank 70klasb
Level Contributor
7 reviews
Reviewed 2 weeks ago via mobile

Expensive hotel with good location and excellent breakfast. Rooms are ok, but wifi is very weak. The worst thing about this hotel are only two elevators - one is normal sized and other can hardly receive more than two persons. Elevators are slow and always busy, when you finally catch them (if you find space inside), you have to watch... More 

Helpful?
Thank AleksaNikolic
Derby, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

If you want to be near the station, this is ideal, just across the road. Room comfortable, included a free bar in the room, beer, coke, water and juice. Also tea, coffee and cake available all day in foyer. Breakfast included and excellent. A bit noisy at night, if window open, but you couldn't hear through the walls, only people... More 

Helpful?
Thank Sally H
South Bend, WA
Level Contributor
81 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 4 weeks ago

Chose it because close to NBF. Single room very small. Wifi weak and oddly blocked all kinds of sites. Good breakfast except coffee machine products luke warm. Next time I would stay elsewhere with better wifi and hotter coffee. A few English channels on TV.

Helpful?
Thank rkh29
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

I am attaching pictures of our room. The room was filthy. The beds were clean-I think? We complained and were moved to another room that was slightly cleaner, but since it is across the street from the train station-we didn't get much sleep. The breakfast, however, was the 2nd best we had. Very nice lay out and choices. It almost... More 

Helpful?
Thank Angela H
Sydney
Level Contributor
12 reviews
7 hotel reviews
Reviewed 4 weeks ago via mobile

This hotel is within walking distance to Frankfurt railway station and that's why we chose it. This is an older style hotel. Room was quite large and clean but basic. The hotel offers a free minibar in your room with a selection of cold beverages including some local beer. The staff were helpful and friendly. Breakfast which was included in... More 

Helpful?
Thank kellie458

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Dry Cleaning
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Laundry Service

Additional Information about Hotel Excelsior

Address: Mannheimerstrasse 7 - 9, 60329 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Price Range: ₹ 3,934 - ₹ 16,390 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Excelsior 3*
Number of rooms: 195
Reservation Options:
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Also Known As:
Excelsior Hotel Frankfurt
Hotel Style:
#13 Best Value Hotel in Frankfurt
#28 Family Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Excelsior staff and other travellers.
29 questions
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Questions? Get answers from Hotel Excelsior staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Can't suggest one.”
 of 5 bubbles SallyH47, 6 Nov 2016 | Read review
“Top floors”
 of 5 bubbles gillySydney, 24 Oct 2016 | Read review
“City hotel ... any room will be the same.”
  • Room
 of 5 bubbles JMI67, 24 Oct 2016 | Read review
“Avoid road side rooms as they are noisy..rest is good..”
 of 5 bubbles 276jayr, 12 Sep 2016 | Read review
“Try and get a room at the back of the hotel if you want to sleep with the windows open”
 of 5 bubbles 370vun, 9 Sep 2016 | Read review
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