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Frankfurt Marriott Hotel

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#14 of 270 Hotels in Frankfurt
Certificate of Excellence
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Frankfurt Marriott Hotel
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719 Reviews from our TripAdvisor Community

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Showing 470: English reviews
Hong Kong, China
Reviewed 1 week ago

Good comfortable room and large in size. Bed was comfy and all the right business amenities. Great location if you are visiting the expo hall opposite the hotel. All rooms are high floors so good views!

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Helpful?
Thank FridayKnights
Management response:

Dear FridayKnights, thank you for sharing your feedback with us. We are happy to see that you felt so comfortable, when staying with us and had such a great view from our rooms. I hope, that you will visit us again in the future, so that we can then recommend some really nice sightseeing spots in Frankfurt to you. Best...

BS
Reviewed 1 week ago

We stayed at the New Year's Eve in this hotel and have to say that the service of the staff was very accommodating and very nice. The food and the drinks in the Club Lounge were superb. Breakfast until 12:00 pm was excellent! All in all the stay for New Year was remember able.

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Helpful?
Thank mba4u
Management response:

Dear mba4u, thank you for your wonderful feedback. We are delighted, that you were enjoying your stay and were able to celebrate New Year´s eve with us. I will make sure to share your comments with our team, as they will be as thankful as I am. Thank you again for your comments and we are lookig forward to welcome...

Amersfoort, Netherlands
Reviewed 2 weeks ago

I've been to this hotel quite a few times, the last time over 6 years ago, so I thought a new review would be good :-) Room-wise it is a standard Marriott. Rooms are fairly large, nice bathroom, everything clean. Something weird with the beds tough. I stayed here 2 times in a 10-day period, and both time I felt...

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Helpful?
Thank robtk
Management response:

Dear robtk, thank you for your valuable feedback and for taking the time to share your comments with us. I would like to thank you as well for your loyalty over the years and it is a pleasure to see how much you are enjoying your stay everytime. Of course, we will take your comments regarding the beds into consideration...

Boston, Massachusetts
Reviewed 4 weeks ago via mobile

The Frankfurt Marriott bills itself as a convention hotel. It has an exhibition space and meeting rooms on the mezzanine level, so it is able to host a small convention without creating the impression you're in the midst of it at all times. The staff is friendly, there is a good selection of restaurants in the lobby, including a casual...

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Helpful?
Thank seamd73
Management response:

Dear seamd, thank you for your detailed description of our hotel and services. I´m delighted to read how much you enjoyed your stay and it will be an honour to be your host again, when you visit Frankfurt in the future. We wish you wonderful christmas holidays and all the best for 2017. Warmest Regards. Nicole Olboeter Manager on Duty...

Boulder, CO
Reviewed 4 weeks ago

I am a seasoned Mariott traveler with something north of 1,600 nights – and, I have never experienced service like that in the Frankfurt Executive lounge. For example, Ovioiu Costea welcomed us including service at our table when I was there with my business guests. He brought out desert at lunchtime (we politely and gratefully declined) and could not be...

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Helpful?
1Thank CharlieBoulder_CO
Management response:

Dear CharlieBoulder_CO, thank you for your wonderful words and the nice review. It will be my pleasure to forward your commens to our team from the executive lounge and we are all looking forward to welcome you again in the future. We wish you and your family wonderful chrismas holidays and all the best for 2017. Sincerely, Nicole Olboeter Manager...

Reading, United Kingdom
Reviewed 4 weeks ago

Visited Frankfurt as a family to enjoy the Christmas market. Arrived at the hotel via taxi and the doorman stood watching as we carried our bags into the hotel. Not a suggestion of offering help. Front desk staff were surly. Room fairly standard. My "platinum upgrade" was to a room of exactly the same dimensions but with two free bottles...

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Helpful?
1Thank ColinsueNieve
Management response:

Dear ColinsueNieve, thank you for taking the time to share your feedback with us. I would like to personally apologize for your experience at our hotel an can assure you, that this is not our service standard. Nevertheless I´m grateful for your comments, as we can train our staff more efficiently and shows areas in which we will improve. I...

Clermont-ferrand, France
Reviewed 9 December 2016

The room was super nice with a top view Staff was really nice and extremely helpfull. Gym is really very good as well as sauna. Food at the bar was good and service very good as well. Location is not brillant.

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Helpful?
Thank Gl0be_Tr0tter_14
Management response:

Dear GlÜbe_TrÜtter_14, thank you for your valuable feedback regarding your recent stay at our hotel. We appreciate your warm words and your very good rating, which shows us, that we are consistently providing excellent service as epected. It will be our pleasure to welcome you back to our hotel in the near future and are wishing you joyable chrismas holidays....

Melbourne, Australia
Reviewed 7 December 2016 via mobile

Rooms perfect for business stay. Very functional, clean and efficient. Breakfast worth getting a package as delicious. Staff exceedingly helpful. Not stayed in a Marriott for years, the mark of a good hotel for me is i would return to this one for sure...

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2Thank Yvonne L
Management response:

Dear Yvonne L, Thank you for your valuale feedback. I´m delighted to read how much you enjoyed your stay with us and we will most certanily share your comments with our team. We are looking foward to welcome you again in the future. Best Regards. Nicole Olboeter Manager on Duty Frankfurt Marriott Hotel

Frankfurt, Germany
Reviewed 6 December 2016 via mobile

Marriotts I know. Run down you could say. Rooms that have not seen refurbishment "for the last century", but hefty hefty prices as adjacent to the fair ground. The lobby area is commonly used to meet people coming from outside the city visiting for business purposes as a meeting spot as this property is pretty well connected to the Autobahn.

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Helpful?
Thank Fabian K
Management response:

Dear Fabian K, thank you for your valuable feedback. As I can see, that you were not as satisfied as we would have liked you to be, I will certainly forward your comments to our Management Teams in order to better the experience at our hotel. Please do not hesitate to contact us directly for any further feedback and we...

Orlando, Florida
Reviewed 6 December 2016 via mobile

I stayed here on my last day of vacation prior to flying out of FRA the next morning. In short, this is a nice hotel and is well run. The front desk was adequately staffed and all the employees I dealt with were exceedingly helpful. They got us checked in quickly and answered all our questions. I would recommend booking...

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Helpful?
1Thank IndustrialWolf
Management response:

Dear IndustrialWolf, thank you for taking the time to review your stay with us. It is a pleasure to read, that you enjoyed your time at our hotel and were able to take advantage of the comfort of our Executive Lounge. It will be so nice to welcome you back to our hotel in the future and we are wishing...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Cross - Bar, Lounge, Cafe
Cross - Bar, Lounge, Cafe
Cuisines: European, German, Bar, Pub
Brasserie Ici
Brasserie Ici
Cuisines: European, French
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
The Frankfurt Marriott Hotel is located opposite the Frankfurt Fair and Exhibition Center. It is one the leading meeting, conference and convention hotels in the area of Frankfurt, Germany. Get a good night's rest when staying in our inviting guest rooms and suites with plush pillowtop mattresses, crisp linens and fluffy pillows. Plan your next weekend getaway at our Frankfurt hotel! ... more   less 

Additional Information about Frankfurt Marriott Hotel

Address: Hamburger Allee 2, 60486 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt > Innenstadt , Westend-Süd
Price Range: ₹ 7,494 - ₹ 27,793 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Frankfurt Marriott Hotel 4.5*
Number of rooms: 587
Reservation Options:
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Also Known As:
Marriott Frankfurt
Frankfurt Marriott
Hotel Style:
#5 Family Hotel in Frankfurt
#12 Business Hotel in Frankfurt
#13 Luxury Hotel in Frankfurt
#15 Romantic Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Frankfurt Marriott Hotel staff and other travellers.
12 questions
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Questions? Get answers from Frankfurt Marriott Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are on a high floor so ask for a lower high - first off the lift and last in!”
 of 5 bubbles FridayKnights, 10 Jan 2017 | Read review
“I think all rooms are fine”
 of 5 bubbles CharlieBoulder_CO, 19 Dec 2016 | Read review
“Go as high up as possible, Frankfurt downtown can be noisy”
 of 5 bubbles judithb354, 23 Nov 2016 | Read review
“Ask for a high floor for a good view.”
  • Our room
  • Chocolate left on my pillow.
 of 5 bubbles TravelingMarf, 20 Nov 2016 | Read review
“33 floor and above is nice”
 of 5 bubbles budgetTraveller_12, 19 Nov 2016 | Read review
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