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East Hamburg

Traveller (417)
Room & Suite (183)
Traveller (417)
Room & Suite (183)
Dining (97)
Overview
Simon-von-Utrecht-Str. 31, 20359 Hamburg Germany See on map
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
4.5 Star accommodation
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Rooms
2 Dec3 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (935)
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231 results
Traveller rating
122
79
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6
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LanguageEnglish
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122
79
18
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All reviews design hotel double bath great design great bar cool hotel great hotel big windows large room three nights location is excellent reeperbahn funky bose basin toilet eur harbour
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1 - 5 of 231 reviews
Reviewed 3 weeks ago via mobile

I get better service at Holiday inn, or Ibis. From the booking, to the front desk attendances. Long waiting time, not flexible and restricted information! The rooms might be ok, but this is has being one of my worst experience in that class of Hotel.More

Thank Marcelo R
Response from east-cosmos, Leiter Gästebetreuung at East HamburgResponded 2 weeks ago

Dear Marcelo, Thank you for your stay at our hotel and your honest feedback. We regrect the fact that you have had such a bad experience with our hotel and level of service. Therefore we would like to apologize for the bad experience and circumstances...More

Reviewed 4 weeks ago via mobile

Absolutely terrible service from the girl at the frontdisc friday 12th of october 2018. We had an expensive stay planned but left right away due to her rude attitude. She even rolled her eyes at us because she desagreed with the confirmation made by her...More

Thank V_A_Kristensen
Response from east-cosmos, Leiter Gästebetreuung at East HamburgResponded 4 weeks ago

Dear V_A_Kristensen, Thank you for your honest feedback. We are unhappy that you have had bad experience with our reception service. As you can see in other reviews this is not our standard and daily business and we would like to apologize for the misunderstandings...More

Reviewed 11 October 2018 via mobile

Lovely comfortable bed, and great design. But, if I used one of the drinking glasses, I expect it to be replaced the next day with a clean one. Didn't happen. There was a bottle of water which I drank during the first evening. The empty...More

Thank Experience816949
Response from east-cosmos, Leiter Gästebetreuung at East HamburgResponded 12 October 2018

Dear Experience816949, Thank you for sharing your honest impressions with us. We are happy that we were able to convince you with our great design and our comfortable beds. Nevertheless, we regret the fact that we did not convince you with our service quality and...More

Reviewed 30 September 2018

My goodness me, this hotel really is worth writing about. Where do I start? On our trip to Europe two years ago, my wife and I committed the red flag mistake of getting our travel agent to organise all but one of our hotels. This...More

Thank Storyteller819982
Response from east-cosmos, Leiter Gästebetreuung at East HamburgResponded 12 October 2018

Dear Black Pearl T, Thank you very much for taking the time out to write this wonderful review on our east hotel. We are thrilled that you have enjoyed your stay with us. We highly appreciate the kind words regarding the design of our house...More

Reviewed 23 August 2018

I had to cancel my stay, 10 days before arrival, due to unforeseen and serious family circumstances and the staff were absolutely appalling in their customer service. Their advice was to repeatably tell me that the booking was non-refundable and then that I should contact...More

Thank DavidH2211
Response from east-cosmos, Leiter Gästebetreuung at East HamburgResponded 29 August 2018

Dear David, Thank you very much for your honest review of your experience with our reservation procedure at our east hotel. Unfortunately, you decided to book a non-refundable rate and also accepted our general terms and conditions according to this rate. Moreover, the cancellation conditions...More

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About
Description
Welcome to our superior design hotel "east" in Hamburg, located centrally in the heart of St. Pauli. All tourist destinations and sights can be conveniently reached in just a few minutes by foot or More by public transportation. Situated directly alongside Hamburg's world-famous Reeperbahn, the east Hotel Hamburg boasts a striking design juxtaposed with a soothingly colourful serenity telling the story of the former iron foundry that once operated here. Envisaged by the American designer Jordan Mozer the design hotel with 129 rooms and suites forms a truly unique amalgamation of restaurant, lounges, bars and hotel. After a long day of sightseeing and a boat trip around Hamburg's port, our guests can unwind in the east Body & Soul spa which features a sauna, relaxation area and sunny roof terrace and they can also stop by the east Sporting Club - free-of-charge. In the evening, enjoy best steaks and finest drinks at the east restaurant and bar area with unique light and sound concept. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Pool
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Business
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Business
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms
Number of rooms
129
Price range
US$ 130 - US$ 357 (Based on Average Rates for a Standard Room)
Also Known As
East Hotel Hamburg
Location
Germany > Hamburg > St. Pauli
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Business
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms
Number of rooms
129
Price range
US$ 130 - US$ 357 (Based on Average Rates for a Standard Room)
Also Known As
East Hotel Hamburg
Location
Germany > Hamburg > St. Pauli
Photos
Traveller (417)
Room & Suite (183)
Dining (97)
Amenities (26)
Business Centre & Event Rooms (4)
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Questions & Answers
Ask a question
jssteen
2 July 2017|
Answer
Response from AndreasR34U | Reviewed this property |
Hello, yes, both. In the bar it is non-smoking, but the smoking area outside is right next to it
0
Votes
Google Translation
jssteen
2 July 2017|
Answer
Response from Non_Plus_Ultra2013 | Reviewed this property |
Uncertain if they have a specific smoking room, but there are lots of open areas within and right outside of the hotel where you can smoke. If you want a specific smoking room the vier jahrezeiten hotel has a great smoking... More
0
Votes
Google Translation
Cristinaaaaaaaaaa
24 June 2017|
AnswerShow all 2 answers
Response from MortenK437 | Reviewed this property |
sure, I guess any hotel offer this sevice.
0
Votes
Room Tips
"Take a low floor room so you can use the stairs instead of the single lift, too busy in evening and..."
Magpie70
27 Feb 2018
Read review
"luxury stay, rooms/suites are very spacious with a bath that could fit 4 ppl"
khela123
22 Feb 2018
Read review
"The junior suite is a well worth upgrade"
tomerk703
23 Nov 2017
Read review
"At least not to the patio"
AndreasR34U
18 Apr 2017
Read review
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