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Holiday Inn Hamburg

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Holiday Inn Hamburg
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691 Reviews from our TripAdvisor Community

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Showing 209: English reviews
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Eichstätt, Bayern, Germany
Reviewed 2 weeks ago

At the end of November (2016), I took a short 3 night trip to Hamburg. This wasn't my first ever trip to this wonderful city, but it was the first time I would be staying there in a hotel on my own dime (and not through work). Choosing a hotel, even in the days of internet 2.0, is not an...

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Thank SaschaRai
Dubai, United Arab Emirates
Reviewed 2 weeks ago

Convenient hotel for business stay. Freidly staff and welling to help and answer you in English. They need to have better irons. It will be great if they have airport shuttles also. Onverall it was good stay

Review collected in partnership with this hotel
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Thank reemao2017
Holiday_Inn_Hamburg, Guest Relations Manager at Holiday Inn Hamburg, responded to this review

Dear Guest, thank you for your feedback. We are happy that you had a pleasant stay with us. Please be assured all your remarks will be discussed in an internal meeting. We are looking forward to welcoming you back soon. Kind regards, Kathrin Eichinger (Guest Relations)

London, United Kingdom
Reviewed 2 weeks ago via mobile

The Holiday Inn Hamburg is well located just 10 minutes outside​ city centre with lots public transport options. They have a car park but you can park on the street if you want as it is not zoned and it will save you €17. The rooms are big however they are a little tired and could do with a refresh...

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Thank MrPhileasF
Holiday_Inn_Hamburg, Guest Relations Manager at Holiday Inn Hamburg, responded to this review

Dear Guest, thank you for your feedback. We are happy that you had a pleasant stay with us. Please be assured we always try to fulfill the special request of all our guests, unfortunately a complimentary late check out can only be offered up on request and availability. We are looking forward to welcoming you back soon. Kind regards, Kathrin...

Reviewed 3 weeks ago

Spent a night here last October and had a very good experience. Staff spoke perfect English and were very friendly and helpful. I had an issue with the outlets, so I went to the front desk and they happily lent me a phone charger for the night. The hotel itself was very clean and spacious, and I slept very well...

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Thank Cole S
Holiday_Inn_Hamburg, Guest Relations Manager at Holiday Inn Hamburg, responded to this review

Dear Guest, thank you for your feedback. We really appreciate this and will forward your kind words to our staff. We are looking forward to welcoming you back soon! Kind regards, Kathrin Eichinger (Guest Relations)

Durham, United Kingdom
Reviewed 21 March 2017

This was a last minute booking so I just had to book a standard room. Hotel was nice, and the staff very friendly and efficient. You know what to expect with a Holiday Inn, they are always consistent. I needed wifi to do a little work some days. I was pleased it was pretty fast and reliable.

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Thank Paul C
Holiday_Inn_Hamburg, Guest Relations Manager at Holiday Inn Hamburg, responded to this review

Dear Paul, thank you for your fantastic feedback. We are happy that you had a pleasant stay with us. Thank you for your kind words! We are looking forward to welcome you back soon. Best regards, Kathrin Eichinger (Guest Relation)

Lutterworth, United Kingdom
Reviewed 8 March 2017 via mobile

Stayed in Hamburg with a couple of friends over Christmas time to enjoy the markets. Hotel in a good location with bus services running throughout the night. Hotel was fine, originally booked a room with 3 queen beds but when arrived was a double bed and a sofa bed, so not ideal for 3 people. Sofa bed was uncomfortable too...

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Thank Chlo391
Holiday_Inn_Hamburg, Guest Relations Manager at Holiday Inn Hamburg, responded to this review

Dear Chloe, thank you for your feedback. We are happy that you had a pleasant stay with us during the Christmas period. For your next reservation just give us the information that you would like to have 3 single beds. Thank you for the kind words regarding our colleagues! We are looking forward to welcome you back soon. Kind regards,...

Leicester, United Kingdom
Reviewed 16 February 2017

Before our stay we requested a view and dressing gowns and were given a clean, fairly generously sized room with a free minibar (two waters, a cola and a beer, replenished each day) and two complimentary mini bags of sweets, facing Hamburg's industrial waterside. We stayed on the 11th floor and didn't feel the need to upgrade to the Executive...

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Thank OpheliaHepburn
Holiday_Inn_Hamburg, Guest Relations Manager at Holiday Inn Hamburg, responded to this review

Dear Guest, Thank you for your feedback. We are happy you enjoyed your stay with us. Hope to welcome you back soon and we will be happy if we could welcome you in our restaurant Elbgarten for lunch or dinner. Our chef will prepare an individual vegetarian dish for you. Best regards, Kathrin Eichinger (Guest Relations)

Lomdon
Reviewed 13 February 2017 via mobile

This hotel is far away from all tourist attractions. Our son has a painful back from the uncomfortable bed. There were cigarette burns on the carpet. The window sills were all cigarette burned. There were bits missing from the ceiling. The hotel did not have basics such as plug adapters even though they advertise they do have. The rooms are...

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Thank Sandra N
Holiday_Inn_Hamburg, Guest Relations Manager at Holiday Inn Hamburg, responded to this review

Dear Sandra, Thank you for your feedback. We really appreciate this as it helps us to improve our service on a regular basis. We are sorry we did not met your expectations. Our Holiday Inn Hamburg is located near the city center, only a short 10 minutes bus ride away. Limited adapters are available at the front desk. We would...

Reviewed 31 January 2017 via mobile

Checke in this hotel for a week of conferences there and wanted to leave again right away. Side wing area of hotel is in major redecoration need, clearly been a smokers room before, location is in the middle of nowhere with nothing around to do or go anywhere. The food at breakfast looks and tastes all a bit old. Gym...

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Thank Andres R
Holiday_Inn_Hamburg, Guest Relations Manager at Holiday Inn Hamburg, responded to this review

Dear Andres, Thank you for your feedback. We are sorry we did not met your expectations. Our hotel is divided into the main tower and the city wing. The renovation of our hotel is already in progress. By bus you can reach the city center in a short 10 minutes ride. We would be happy to convince you of our...

Lee, United Kingdom
Reviewed 24 January 2017 via mobile

Location perfect, cleanliness perfect, staff perfect, check in process perfect, food only had breakfast it was as good as expected. Beds comfy, shower powerful. Towels changing daily. 25 people everyone not 1 complaint.

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Thank neil p
Holiday_Inn_Hamburg, Guest Relations Manager at Holiday Inn Hamburg, responded to this review

Dear Neil, Thank you for your feedback. We are happy you enjoyed your stay with us and will forward your feedback to our staff. Hope to welcome you back soon and we will be happy if we could welcome you in our restaurant Elbgarten for lunch or dinner. Best regards, Kathrin Eichinger (Guest Relations)

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Welcome to Hamburg! A trip to Hamburg is always worth while, regardless of business or pleasure, Holiday Inn Hamburg is delighted to be your host in the famous 'Hansestadt'. Hamburg, has indeed, a vast range of exciting attractions to offer, stunning architecture, famous land marks, nature, culture and entertainment to name a few! The Speicherstadt once the tax free warehouse area located in the harbour now houses many museums and visitor attractions. The German Custom Museum, The Speicherstadt Museum, Spicy s Spices Museum, The Harbour City Info Centre, Miniature Wonderland famous for the worlds largest model railway and not forgetting Hamburg s Dungeons with its historical and gruesome attractions. An outdoor alternative and not to be missed is a boat trip around the harbour itself. Afterwards you still have time to explore Hamburg s shopping mile, the famous Moenckebergstrasse or Jungfernstieg, a shopper s paradise! Finally to round off a perfect day why not reserve seats in one of Hamburg s many theatres and musicals. With so many to choose from there is sure to be something for all the family. Feel at home in one of our comfortable 385 guest rooms, or enjoy the fantastic views over the roof tops of Hamburg from one of our 12 spacious suites. All rooms have SAT-TV, radio, mini bar, direct dial telephone and a safe for your valuables. ... more   less 

Additional Information about Holiday Inn Hamburg

Address: Billwerder Neuer Deich 14, 20539 Hamburg, Germany (Formerly Forum Hotel)
Region: Germany > Hamburg
Price Range: ₹ 5,491 - ₹ 16,472 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Hamburg 4*
Number of rooms: 385
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Hotel.de, Priceline, Orbitz, Travelocity, IHG, TripOnline SA, getaroom.com and HotelQuickly so you can book your Holiday Inn Hamburg reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Hamburg Hotel Hamburg
Hamburg Holiday Inn
Hotel Style:
#60 Luxury Hotel in Hamburg
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hamburg staff and other travellers.
9 questions
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Questions? Get answers from Holiday Inn Hamburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for at least a Standard+ Room as those are located within the main tower.”
  • Bed and desk
  • TV and view to entrance area
  • Bathroom sink
  • Toilet (window can be tilted)
  • Shower
  • Complimentary minibar (restocked daily)
  • Sink & Shower
SaschaRai, 9 Apr 2017 | Read review
“Rooms facing the back parking lot are not recommended due to noise.”
coles117, 1 Apr 2017 | Read review
“Ask for air conditioned room since there are two types available”
Mikk0E, 23 Nov 2016 | Read review
“high floor - not next to the fire escape/smoking area.”
seen99countries, 23 Oct 2016 | Read review
“If you prefer a bathroom with a shower rather than a tub - ask for it at the reception.”
973reuvenm, 19 Oct 2016 | Read review
5 of 5