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Hotel Hafen Hamburg

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Hotel Hafen Hamburg
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908 Reviews from our TripAdvisor Community

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Showing 212: English reviews
Cardiff, United Kingdom
Reviewed 1 week ago

Excellent place to stay for business, comfortable rooms and bar area, staff were accommodating and friendly. Vanessa on reception helped with the river taxis and where to go in the city, thank you! Would stay here again. Mr Cooper.

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Helpful?
Thank l0uise128
Scottish Borders
Reviewed 2 weeks ago

We stayed in the modern wing of the hotel which seems an almost separate entity to the main building even having its own check-in. The rooms are averagely sized with windows that maximise the view. We didn't try the breakfast which at €20 each was somewhat expensive. There are many bakers in Munich that offer filled rolls and coffee at...

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Thank Harry_Mark
Reviewed 23 October 2016

We just stayed one night in this typical Hamburg harbour style hotel.With the moment you enter the lobby you step into a different world with all the odds and ends they decorated the reception, the stairways and walls. From the atmosphere it has a touch of the last century and transmits the feeling : you are now in a Hanse...

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Thank Karl-Heinz H
Jana W, Guest Relations at Hotel Hafen Hamburg, responded to this review

Dear valued guest, First of all we like to thank you for staying with us and taking the time to review your stay in the Hotel Hafen Hamburg. This is very important for us to improve our service. We are glad to hear that you had a pleasant time with us here in Hamburg and that you liked our concept,...

Peak District
Reviewed 20 October 2016

Arrived 2130 on a warm (28 deg) evening. Given a room in the tower away from the main building. Opened door to a wall of heat. Found there was no a/c. Opening the window did nothing. Called reception to be told the hotel was full and no other rooms were available. Asked for a fan to be told none were...

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Thank ianjmorley
Windsor, United Kingdom
Reviewed 18 October 2016

This last weekend we stayed at the Hotel Hafen in Hamburg and overall the experience was pleasant enough. The rooms were super clean with cute little mint boxes for guests. Beds are super comfy and if you lucky to have a view of the harbour then it adds to the whole experience. My biggest gripe however is the actual staff....

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1Thank PaulaDixie
Jana W, Guest Relations at Hotel Hafen Hamburg, responded to this review

Dear valued guest, Thank you for staying with us and taking the time to review your stay in the Hotel Hafen Hamburg. We are glad to hear that you had a pleasant time with us here in Hamburg and that you liked our concept, the service and especially the view at the harbour of Hamburg. We would like to apologize...

Petersfield, United Kingdom
Reviewed 21 September 2016

From the pictures and information you are lead to believe this hotel is full of character.. Wrong!! The reception and public rooms are quirky but the bedroom we had 30416 (in the main hotel) could have been a 3 star anywhere in the world. No a/c. No tea/coffee facility. Had to open windows for any cool air and noise from...

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1Thank harrySheet
Jana W, Guest Relations at Hotel Hafen Hamburg, responded to this review

Dear valued guest, First of all we like to thank you for your stay at our hotel and for your review. This is very important for us to improve our service. The Hotel Hafen Hamburg stands for tradition, maritime flair and easy elegance. It is a town hotel in the center of Hamburg; the noises are a part of the...

Sutton, Surrey, United Kingdom
Reviewed 16 September 2016

Massive positive for this hotel is the view, it's stunning and we were lucky enough to have a room overlooking the harbour. Few downsides I'm afraid though. The hotel is located high up and only really accessible by climbing a great deal of stairs from the harbour which I think is not made clear enough on the website. You can...

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1Thank Gemmalips
Sheffield, England
Reviewed 11 September 2016

If you want to have the best view of all the shipping activity on the River Elbe, just book a room at the Hafen Hotel. You don't have to book a room that actually overlooks the river because the hotel has a leaf covered terrace that gives you a magnificent vista. To the left you will see the Rickmer Rickmers,...

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Thank Richard82_8
Jana W, Guest Relations at Hotel Hafen Hamburg, responded to this review

Dear valued guest, Thank you for staying with us and taking the time to review your stay in the Hotel Hafen Hamburg. We are glad to hear that you had a pleasant time with us here in Hamburg and that you liked our concept, the service and especially the view at the harbour of Hamburg. Your praise is a great...

Reviewed 8 September 2016 via mobile

There are two parts of the hotel Hafen, I stayed in the new part. First things first, the location is excellent, right next to the Elbe. The rooms are spacious, meticulously clean, pleasantly decorated, and have everything you need, including nice soft towels. The breakfast is good, and the bar in the old part of the hotel is really cosy....

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Helpful?
Thank broccolihead
Jana W, Guest Relations at Hotel Hafen Hamburg, responded to this review

Dear valued guest, Thank you for staying with us and taking the time to review your stay in the Hotel Hafen Hamburg. We are glad to hear that you had a pleasant time with us here in Hamburg and that you liked our concept and service. We would be very happy to welcome you one day again in the Hotel...

Reviewed 27 August 2016 via mobile

Breakfast at this hotel is very good, the staff is friendly and helpful. The hotel offers a sky-bar and a great view over the Elbe. The only downside is that the rooms have no air conditioning, which was a little bit of a problem during the hot summer days of our stay.

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Helpful?
Thank Philipp J
Samira S, Guest Relations at Hotel Hafen Hamburg, responded to this review

Dear valued guest, Thank you for staying with us and taking the time to review your stay in the Hotel Hafen Hamburg. We are glad to hear that you had a pleasant time with us here in Hamburg. Our Towerbar is very popular and especially at the weekends many people like to visit it. For your next sommer holidays we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Above St.-Pauli-Landungsbrücken and the historic Alter Elbtunnel, in the center of maritime Hamburg, is the Hotel Hafen Hamburg located and offers an exclusive view over the Port of Hamburg and the River Elbe. The 380 rooms of the Hotel Hafen Hamburg are divided into six categories and are all equipped with wireless internet, telephone, mini-fridge,safe and flat screen television. The hotel restaurant "Port" with its summer terrace serves regional maritime and international cuisine. Guests may choose between the pub "Willis Bierstube" and the bar "Tower Bar", the latter 60 meters high above the port with a wonderful view overlooking the River Elbe and the St.-Pauli-Landungsbrücken. Since March 2015 the Hafen Diner Burger & Bar upgrades the gastronomic facilities within the Hotel. For business and social events of all kinds there are six conference rooms, among them the "Elbkuppel". The Hotel Hafen Hamburg is located in St. Pauli with acces to Underground and S-Bahn train in only 2-minutes-walk. ... more   less 

Additional Information about Hotel Hafen Hamburg

Address: Seewartenstrasse 9, 20459 Hamburg, Germany
Region: Germany > Hamburg > St. Pauli
Price Range: ₹ 5,955 - ₹ 16,413 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Hafen Hamburg 4*
Number of rooms: 380
Reservation Options:
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Hotel Style:
#53 Luxury Hotel in Hamburg
#71 Business Hotel in Hamburg
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Hafen Hamburg staff and other travellers.
2 questions
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Questions? Get answers from Hotel Hafen Hamburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid room 123 unless you are a railway enthusiast!”
 of 5 bubbles Harry_Mark, 25 Nov 2016 | Read review
“Rooms located on the southern side are less noisy”
  • In my room
  • Morning view on the hRbor
  • View from the restaurant on the harbor
 of 5 bubbles 802karlheinzh, 22 Oct 2016 | Read review
“Pre-request a room overlooking the harbout”
 of 5 bubbles PaulaDixie, 18 Oct 2016 | Read review
“Stay elsewhere”
 of 5 bubbles harrySheet, 21 Sep 2016 | Read review
“If you're going for a celebration choose a room on a higher floor of the hotel and have the view all to yourself.”
  • Here is the view from the terrace - fantastic at dawn.
 of 5 bubbles Richard82_8, 10 Sep 2016 | Read review
5 of 5
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