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Hotel Hafen Hamburg

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Hotel Hafen Hamburg
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951 Reviews from our TripAdvisor Community

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Showing 220: English reviews
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Cambridge, United Kingdom
Reviewed 3 weeks ago

-Good Breakfast -Good Service -Comfortable Bed -Rooftop bar is Expensive (I only went to enjoy one beer) -Short walk to the train station (Landsdungbrucken) -Short Walk to the Reeperbahn for some seedy entertainment -Near a Brewpub and Restaurant -Near the fish market

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Helpful?
Thank Ianlewis_001
Samira S, Guest Relations at Hotel Hafen Hamburg, responded to this review

Dear valued guest, Thank you for staying with us and taking the time to review your stay in the Hotel Hafen Hamburg. We are glad to hear that you had a pleasant time with us here in Hamburg. We would be very happy to welcome you one day again in our Hotel.

London
Reviewed 3 weeks ago via mobile

A truly dreadful experience in every way. The poor experience started the moment I arrived. On arrival they said my company's booking agent had not pre-paid and made me pay (again) for a room I knew they had already paid for. They said they had no record of payment. After 3 separate discussions (totalling over an hour) that night and...

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Helpful?
Thank Rich W
Jerusalem, Israel
Reviewed 26 December 2016

Stayed in Hamburg for business for a day. This place was extremely overpriced due to the city mostly overbooked for G20 meeting. The place is clean, tidy and despite publicizing to have a view it really doesn't. I found 230 Euros really expensive for the value I got. Their staff is friendly and helpful.

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Helpful?
Thank Eze F
Samira S, Guest Relations at Hotel Hafen Hamburg, responded to this review

Dear valued guest, Thank you for staying with us and taking the time to review your stay in the Hotel Hafen Hamburg.

Madrid, Spain
Reviewed 19 December 2016

I had high expectations, as I often travel to Hamburg but this time my booking was in a more centric area. Very early I started to have a bad feeling about the stay: as I checked in, the guy at the front desk at night asked me for a credit card to pre-authorize the amount of the stay. Oh, so...

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Helpful?
Thank Freebird_71
Jana W, Guest Relations at Hotel Hafen Hamburg, responded to this review

Dear valued guest, Thank you for staying with us and taking the time to review your stay in the Empire Riverside Hotel. This is very important for us to improve our service. We are very sorry to hear that you felt not very customer-friendly and we apologize for the inconvenience during your stay. We have shared your comments and concerns...

Geneva, Switzerland
Reviewed 19 December 2016

a very traditional hotel with old interior and modern rooms (as long as you stay in the old part, not in the residence!). very good rooms with excellent view to the harbor (you must especially ask for those rooms during reservation process). popular "tower bar" with greatest view over the harbor! but also nice beer bar. very good restaurant. 3...

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Helpful?
Thank Peter X
Jana W, Guest Relations at Hotel Hafen Hamburg, responded to this review

Dear valued guest, Thank you for staying with us again and taking the time to review your stay in the Hotel Hafen Hamburg. We are glad to hear that you had a pleasant time with us here in Hamburg and that you liked our concept, the service and especially the view at the harbour of Hamburg. We would be very...

Viborg, Denmark
Reviewed 19 December 2016 via mobile

Nice and cozy standard hotel. Stayed in comandor room at 4th. Floor. Very hard bed but nice and clean room. Noise all day and night from trains. Friendly staff. 5 minutes walk from Reeperbahn metro. Parking outside the hotel including basement.

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Helpful?
Thank Martin N
Jana W, Guest Relations at Hotel Hafen Hamburg, responded to this review

Dear valued guest, Thank you very much for getting in touch with us after your stay at the Hotel Hafen Hamburg and share some nice impressions to us and others. The Hotel Hafen Hamburg stands for tradition, maritime flair and easy elegance. It is a town hotel in the center of Hamburg; the noises are a part of the charm...

Istanbul, Turkey
Reviewed 14 December 2016

Was a nice historic hotel. There are 3 different buildings. I stayed on the tallest one with a view. Book a room type captain room. There is a ncie bar called tower bar on the 15th floor with a beautiful city view.

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Helpful?
Thank KeremCenk_72
Jana W, Guest Relations at Hotel Hafen Hamburg, responded to this review

Dear valued guest, Thank you for staying with us and taking the time to review your stay in the Hotel Hafen Hamburg. We are glad to hear that you had a pleasant time with us here in Hamburg and that you liked our concept and especially the view at the harbour of Hamburg. We would be very happy to welcome...

Glasgow, United Kingdom
Reviewed 13 December 2016 via mobile

This was our second stay at this hotel. The location is great for city break with the Reeperbahn and Landungsbrücken only a three minute walk away and the city centre can be reached in less then ten minutes via the U-Bahn U3 from Landungsbrücken station. The best new addition is that you can now travel directly to and from the...

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Helpful?
Thank dithmarsher
Jana W, Guest Relations at Hotel Hafen Hamburg, responded to this review

Dear valued guest, Thank you so much for the wonderful review of your stay in our Hotel Hafen Hamburg, we appreciate it a lot. It is just great that you have visited us for the second time. We are glad to hear that you had a pleasant time with us here in Hamburg and that you were satisfied with the...

Cardiff, United Kingdom
Reviewed 29 November 2016

Excellent place to stay for business, comfortable rooms and bar area, staff were accommodating and friendly. Vanessa on reception helped with the river taxis and where to go in the city, thank you! Would stay here again. Mr Cooper.

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Helpful?
Thank l0uise128
Jana W, Guest Relations at Hotel Hafen Hamburg, responded to this review

Dear Mr. Cooper, Thank you for staying with us and taking the time to review your stay in the Hotel Hafen Hamburg. We are glad to hear that you had a pleasant time with us here in Hamburg and that you liked our concept, the service and especially the view at the harbour of Hamburg. We would be very happy...

Scottish Borders
Reviewed 25 November 2016

We stayed in the modern wing of the hotel which seems an almost separate entity to the main building even having its own check-in. The rooms are averagely sized with windows that maximise the view. We didn't try the breakfast which at €20 each was somewhat expensive. There are many bakers in Munich that offer filled rolls and coffee at...

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Helpful?
Thank Harry_Mark
Jana W, Guest Relations at Hotel Hafen Hamburg, responded to this review

Dear valued guest, Thank you for staying with us and taking the time to review your stay in the Hotel Hafen Hamburg. We are glad to hear that you had a pleasant time with us here in Hamburg and that you liked our concept, the service and especially the view at the harbour of Hamburg. Our televisions and the setting...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Above St.-Pauli-Landungsbrücken and the historic Alter Elbtunnel, in the center of maritime Hamburg, is the Hotel Hafen Hamburg located and offers an exclusive view over the Port of Hamburg and the River Elbe. The 380 rooms of the Hotel Hafen Hamburg are divided into six categories and are all equipped with wireless internet, telephone, mini-fridge,safe and flat screen television. The hotel restaurant "Port" with its summer terrace serves regional maritime and international cuisine. Guests may choose between the pub "Willis Bierstube" and the bar "Tower Bar", the latter 60 meters high above the port with a wonderful view overlooking the River Elbe and the St.-Pauli-Landungsbrücken. Since March 2015 the Hafen Diner Burger & Bar upgrades the gastronomic facilities within the Hotel. For business and social events of all kinds there are six conference rooms, among them the "Elbkuppel". The Hotel Hafen Hamburg is located in St. Pauli with acces to Underground and S-Bahn train in only 2-minutes-walk. ... more   less 

Additional Information about Hotel Hafen Hamburg

Address: Seewartenstrasse 9, 20459 Hamburg, Germany
Region: Germany > Hamburg > St. Pauli
Price Range: ₹ 6,624 - ₹ 14,531 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Hafen Hamburg 4*
Number of rooms: 380
Reservation Options:
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Hotel Style:
#51 Luxury Hotel in Hamburg
#71 Business Hotel in Hamburg
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Hafen Hamburg staff and other travellers.
3 questions
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Questions? Get answers from Hotel Hafen Hamburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good Breakfast”
 of 5 bubbles Ianlewis_001, 28 Jan 2017 | Read review
“Try to get a view that is NOT over the parking lot”
  • Apple to take away?
  • narrow...
  • very good shower
  • another disabled HDMI port
  • Disabled HDMI port on the TV
  • overall view
  • Decoration
  • Call that a closet?
 of 5 bubbles Freebird_71, 19 Dec 2016 | Read review
“ask for room with view to harbor on request the hotel will decorate your room with flowers and offers a bottle of "welcome champagne"”
 of 5 bubbles PeterX280, 19 Dec 2016 | Read review
“Beautiful Hotel”
 of 5 bubbles KeremCenk_72, 14 Dec 2016 | Read review
“Avoid room 123 unless you are a railway enthusiast!”
 of 5 bubbles Harry_Mark, 25 Nov 2016 | Read review
5 of 5