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NH Hamburg Altona

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Traveller (111)
Room & Suite (232)
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Overview
  • Excellent28%
  • Very good48%
  • Average18%
  • Poor4%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
All hotel details
Additional information
Offers from NH Hamburg Altona
Special Offer: SUMMER PROMOTION
Hotel deals
Offers from NH Hamburg Altona
Special Offer: SUMMER PROMOTION
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Reviews (995)
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32
59
35
12
9
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All reviewsbus stop right in frontmorning breakfastcity centreregular roompleasant hotelspa facilitiesminute walk from the hotelgreat barfree wifidecent sizea great staypublic transportstayed nightscomfortable bedreceptioneurolastminute
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1 - 5 of 147 reviews
Reviewed 8 May 2018

Having sold my home in Hamburg and waiting for the new one to be completed, I needed a temporary stay at a hotel. The NH Hamburg Altona was the perfect solution. Modern room design, excellent internet, friendly restaurant, lively bar, v every pleasant hotel guests.

Review collected in partnership with NH Hotels
Thank 537eckartg
Reviewed 26 April 2018

I returned to my room in the evening to find my door had been left open. No ownership or follow up from reception. The rooms are small and although clean are quite dated. My shower leaked and even the paid wifi is incredibly slow...apart from...More

Review collected in partnership with NH Hotels
Thank rayworg
Response from leonel B, Manager at NH Hamburg AltonaResponded 30 April 2018

Dear Mr Rayworg, thank you very much for your feedback and for your stay at the NH Hamburg Altona. We are very sorry for the inconveniences the connection during your stay and that you could not enjoy it as much as you expected. We will...More

Reviewed 23 April 2018 via mobile

3 hours waiting for someone to fix the Airconditioner , 4 Calls to the reception , i had to wait for the technical support for one hour , then i called again the new receptiin team told me there are no technical support in Sunday,...More

Thank adhamito1
Response from leonel B, Manager at NH Hamburg AltonaResponded 24 April 2018
Google Translation

Sehr geehrter Herr adhamito1, mit großer Verwunderung haben wir Ihre Bewertung via Tripadviser gelesen. Unsere Verwunderung ist entsprechend groß, da...More

Reviewed 31 March 2018 via mobile

We were booked into this hotel as part of a cruise package so were mot sure what to expect; however, it exceeded our expectations. The room was well laid out with everything you could expect. Having a corner desk would be attractive to business as...More

Thank noblesness
Reviewed 5 March 2018 via mobile

I spent one night in this hotel and it was a pleasant experience. The room was nice, breakfast offered all I wanted, staff was friendly. There were no issues and I had a good sleep. I did not have the time to look at the...More

Thank Marc L
View more reviews
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Spa
Bar/Lounge
Hotel Amenities
Room Service
Meeting Rooms
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Conference Facilities
Business Centre with Internet Access
Banquet Room
Things to do
Restaurant
Spa
Bar/Lounge
Details
Price range
US$ 85 - US$ 185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Green Hotel in Hamburg
#7 Best Value Hotel in Hamburg
#23 Spa Hotel in Hamburg
#39 Business Hotel in Hamburg
#52 Romantic Hotel in Hamburg
#58 Luxury Hotel in Hamburg
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$ 85 - US$ 185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Green Hotel in Hamburg
#7 Best Value Hotel in Hamburg
#23 Spa Hotel in Hamburg
#39 Business Hotel in Hamburg
#52 Romantic Hotel in Hamburg
#58 Luxury Hotel in Hamburg
Room types
Non-Smoking Rooms, Suites
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Traveller (111)
Room & Suite (232)
Dining (39)
Pool & Beach (3)
Amenities (20)
Business Centre & Event Rooms (6)
Questions & Answers
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robrt
4 November 2017|
Answer
Response from leonel B | Property representative |
Dear guest, both are possible. However, we recommend to use the sauna and steam bath without clothes. Best regards the NH Hotel
1
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Google Translation
preciouslovelygirl
10 July 2016|
AnswerShow all 5 answers
Response from FrankieHobo |
When I arrived at the airport, I took the SBahn to the Hbf of Humburg. Then I took taxi, it costs EUR36. From the hotel to center of the city, Bus number 3 will take you to Rathouse. Or take bus number 2 to Altona station to... More
1
Vote
disweet
3 July 2016|
AnswerShow all 2 answers
Response from FrankieHobo |
Tea and coffee sets are available in the room The bus no, 3 from Rathhouse will reach this hotel But I am not sure the bus stop nearby.
1
Vote
Room Tips
"Stay as far as possible from the elevators. They have a bell reaching the floor which is very loud. Wifi is..."
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"Smoking rooms available"
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"Suite 135 is lovely, but is on the main road so you do experience traffic noise if you wish to have the..."
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"ask for non smoking room then clean air"
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