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Best Western Raphael Hotel Altona

Expedia.comUS$ 172*
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#93 of 318 Hotels in Hamburg
Certificate of Excellence
11/05/2017 12/05/2017
1 room 2 adults 0 children
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Best Western Raphael Hotel Altona
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154 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Raphael Hotel Altona
See the most recent reviews
Showing 35: English reviews
Manchester, United Kingdom
Reviewed 1 February 2016

Pricey for what is a basic room, with poor water pressure, excessive noise - both internal and external (have they not heard of door cushions? it slams every time anyone opens it) and cleaning staff who leave the windows open - on a rainy day that is certainly not good for your belongings, or for your socks when you walk...

Review collected in partnership with Best Western
1Thank Satyen S
DGeringer, Manager at Best Western Raphael Hotel Altona, responded to this review

Dear guest, thanks for your reply, what happens during your stay was surely not our best "performance". We take it as a tipp to make it better next time and I aplogy for the inconvinience. U. Heiter-Lamczyk

Winnipeg, Canada
Reviewed 17 November 2015

All in all, I quite enjoyed my stay. Being in Altona was a bit of a surprise, but I actually came to appreciate it. Great restaurants, smaller crowds and the feeling of being in Hamburg rather than just another international city. The hotel was fine. It is small, but just fine! My room was more than adequate (a premium room),...

Thank MaxGlobetrotter
Torrance, California
Reviewed 1 October 2015

Our room on the first floor facing the back courtyard was very good. We visited in the fall, temperatures were mild and room was comfortable although duvet was extremely hot. We had to take it off. It would be helpful if hotel provided a light sheet or blanket as an option. Bathroom is small and might be tight quarters for...

Review collected in partnership with Best Western
Thank travelmore85
Uppsala, Sweden
Reviewed 16 September 2015 via mobile

The room was clean and fresh and the staff was very friendly. Had a room against train station but double windows isolated noise very good. During my stay the temperature was around 20 degree so missing air con was no problem. The wifi was very good in my room on 4th floor. Didn't try the breakfast.

1Thank Larse442
Norwich, United Kingdom
Reviewed 14 June 2015

Booked via Booking.com so maybe the 'rate' is for some specially reserved rooms in what used to be another hotel next door but accessed via a diferent entrance unless you are on the 3 rd floor. Don't make mistake of asking for a quite room meaning a 'quiet room' as you will just get one further down the corridor it...

Thank M N
Reviewed 12 June 2015 via mobile

Stayed there during a business trip. I start with the Good things. Clean rooms,Friendly staff and Good Location (if you want to be near a train station). Thats about it. Now the bad. My room was on the ground level. I could hear the people outside on the street. It was hot so i had to have the window a...

1Thank Alexander S
Riga, Latvia
Reviewed 25 January 2015

Very good and cheap hotel for short time business trip near train station and city center. Service is fully consistent with the proposed price. Rooms well equipped with a minibar, two TVs and a kettle for tea or coffee making, which is also available at no extra charge.

Review collected in partnership with Best Western
Thank Edgars O
Akershus, Norway
Reviewed 22 November 2014

I stayed at this hotel, during the Eurotier exhibition in Hanover. I was to late to book a hotel, and the prices around Hanover was aporx 200 EUR/night. I then figured out that rooms in Hamburg was at a better price, and with a 1:30 commute to Hannover with Deutche Bahn, it was easy to stay in Hanover Altona. The...

Thank kekker
Cheltenham, United Kingdom
Reviewed 10 September 2014

Considering we booked the 4 months in advance of trip there appeared to be no advanced purchase rate.The rooms were nice, service good and breakfast great (although was an extra cost which we knew about when we booked). It has free wifi, (i hate when hotels charge extortionate amounts for this) In comparision to other hotels nearer st Pauli it...

Review collected in partnership with Best Western
Thank QSAJ
Waterloo, Iowa
Reviewed 31 August 2014

My rating is based mostly on location. This is not a plush hotel but a good place for travelers to stay that need to be close to the train station. It is clean and friendly and has a decent breakfast. There can be some noise on the street/train station side but the back is fairly quiet. Our only complaints are...

Thank Luanne S

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Dining (12)
Room/Suite (13)
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Other (5)
11/05/2017 12/05/2017
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  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Best Western Raphael Hotel Altona - a modern and comfortable city hotel with a personal touch. Right in the centre - close to the port, theatres, musicals, shopping and sightseeing - the hotel is in the trendy Altona-Ottensen district of Hamburg. The hotel is extremely easy to reach - only 100 m from the Altona train station and 1500 m from the cruise terminal Hamburg-Altona - and is therefore the ideal starting point for any business or leisure trip. Cyclists are given a warm welcome! Start or finish your cycle ride in the centre of a cosmopolitan city. The Best Western Raphael Hotel Altona is the ideal place to stop over, and also has a safe place to leave your bicycles. It is right on the Elbe Cycle Route ("Elberadweg") on the section between Luhe/Wedel and Ochsenwerder. From here it is 68 km (42 miles) to Gluckstadt and on the other side of the Elbe 82 km (51 miles) to Stade or 60 km (37 miles) to Lauenburg in the other direction. Our 43 individually furnished rooms offer a homely feel and 3-star-superior comfort. There is free WiFi Internet access throughout the hotel, and a free to use Internet terminal is available in the bar. Start your day at our lavish breakfast buffet and enjoy an evening drink at our small hotel bar. Relax in the sauna area, which is open 24 hours a day. Whether you want to go sightseeing, shopping or sample the night life, all the main sights, the best shopping streets and the lively night spots are easy to reach on foot or by S-bahn from the Best Western Raphael Hotel Altona. From the Altona train station, the S-Bahn will take you to the Jungfernstieg, museums and musicals in no time at all. The Fish Market, Reeperbahn and port area all easy to reach on foot. The lively restaurants and pubs in the Altona-Ottensen district are only a stone's throw away from the hotel. It's also a great place to go shopping or just stroll. We look forward to welcoming you to Best Western Raphael Hotel Altona, where you will find the feel-good factor as soon as you check in. ... more   less 

Additional Information about Best Western Raphael Hotel Altona

Address: Praesident-Krahn-Str. 13, 22765 Hamburg, Germany
Region: Germany > Hamburg
Price Range: ₹ 5,187 - ₹ 9,673 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Best Western Raphael Hotel Altona 3.5*
Number of rooms: 43
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Also Known As:
Best Western Hamburg
Hamburg Best Western
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Questions & Answers

Questions? Get answers from Best Western Raphael Hotel Altona staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking the car park are quieter”
Nic2709, 5 May 2016 | Read review
“Rooms at back of building will be quieter”
293markn, 14 Jun 2015 | Read review
“I had a room out to the backyard, and it was quiet.”
kekker, 21 Nov 2014 | Read review
“Ask for a room facing the backyard instead of the street/train station to avoid a niosy night.”
330minas, 10 Aug 2014 | Read review
“if in a large group, go for a treble room as they are much larger!”
ChrisD760, 13 Jul 2012 | Read review
5 of 5
US$ 172* /night
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TripAdvisorUS$ 173
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Prices are for 1 room, 2 adults
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