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NH Hamburg Mitte

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Traveller (53)
Room & Suite (44)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
In the heart of the Eimsbüttel neighborhood and minutes from Hamburg’s city center, sits the NH Hamburg Mitte hotel, completely renovated in 2017. Formerly known as NH Hamburg Norge, this hotel is fantastic for both leisure and business travelers. Guests can walk to the Zoologisches Museum Hamburg, the Reeperbahn, the swimming pool at Kaifu-Bad, the Fish Market, and the Hamburger Dom. Situated just steps away from the Christuskirche and Schlump subway stations, the hotel provides easy access to Hamburg’s city center, central train station, and other sites. NH Hamburg Mitte has 134 inviting and modern rooms. NH Sleep Better mattresses, Sky TV and free Wi-Fi greet each guest.
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Property amenities
Room service
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
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Good to know
HOTEL STYLE
Green
Classic
HOTEL CLASS
Hotel links
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Location

Full view
88Good for walkers
Grade: 88 out of 100
35Restaurantswithin 0.5 km
8Attractionswithin 0.5 km
147Reviews
96Photos
5Q+A
0Room tips
Traveller rating
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Popular mentions
The hotel surrounds you by interior chosen with good taste and the peaceful atmosphere. Excellent wi-fi and quickly working personnel. Delicious breakfast, perfect temperature in the room I was in. Big mirror in the living room was a nice bonus for my girlfriend! I suggest this
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Response from SusanneE890, Manager at NH Hamburg Mitte
Responded 4 weeks ago
Dear maxroomsky, first of all, I would like to thank you for your reservation at NH Hamburg Mitte. We take guest feedback very seriously, only in this way can we question ourselves and engage with the needs of our guests. We are all pleased that you felt comfortable in our house, liked the new interior and of course the location ! We look forward to welcome you back soon. Best regards from NH Hamburg Mitte Susanne Eppler General Manager
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+5
Just back home after a fantastic two night stay. Booked a standard room for myself, my wife and my daughter and was given an upgrade to a junior suite! Lovely big room with complimentary robes and slippers, big TV, tea/coffee and a Nespresso machine, safe and minibar. Very
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Response from SusanneE890, Manager at NH Hamburg Mitte
Responded 4 weeks ago
Dear jaa67, first of all, I would like to thank you for your reservation and your nice review, we really enjoyed to read that you felt comfortable during your stay with us. We take guest feedback very seriously., only in this way can we question ourselves and engage with the needs of our guests. We look forward to welcome you back soon. Best regards from NH Hamburg Mitte Susanne Eppler General Manager
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very bad service - guy at the reception communicated with me rudely, they "blocked" 50 euros as "deposit" from my card (I wanted to stay only 2 nights and paid in advanced), which is still I didn't get back.
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Review collected in partnership with NH Hotels
Response from SusanneE890, Leiter Front Office at NH Hamburg Mitte
Responded 8 Oct 2018
Dear alexanderskleymenov, thank you very much for your booking and for chosing the NH Hamburg Mitte. Guest feedback is very important to us and your comments are always appreciated, since they help us strive for excellent service. Thank you for taking the time to share your experience with us and other travelers through various channels. We are very sorry to hear that we were not able to live up to your expectations. We truly apologize for this. Demanding for a credit card upon check in, even in case the room is prepaid, is a very common custom in hotels all over the world. It allows you to be able to book all kinds of extras to your room and pay everything together upon check out. As explained in person during your check in and check out and via mail and phone after your check out, no deposit has been taken from your credit card, but a pre-authorization has been issued and cancelled two days later. Please contact your bank in case of any differences. Should you require any further information, please do not hesitate to contact us directly via mail. Kind regards, Kim Peltzer Front Office Manager
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Lovely clean modern hotel. Room a little cramped, even for a basic room in this standard of hotel. Great location for tubes and getting across Hamburg. Staff friendly but we did have to wait for bar service when only one member of staff at front desk.
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Review collected in partnership with NH Hotels
Response from SusanneE890, Manager at NH Hamburg Mitte
Responded 2 Oct 2018
Dear Andrea R, first of all, I would like to thank you for your reservation at NH Hamburg Mitte. We take guest feedback very seriously. Only in this way can we question ourselves and engage with the needs of our guests. We are all pleased that you felt comfortable in our house and that we were able to convince you with our services. We look forward to welcome you back soon. Best regards Susanne Eppler General Manager
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I stayed 4 nights in the hotel. The first impression was good- the lobby was clean, the receptionists were really polite especially the boy from Ukraine, he also brought mine and my friend's luggage to the room. When we came into the hotel there were welcome drinks, biscuits and
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Response from SusanneE890, Leiter Front Office at NH Hamburg Mitte
Responded 12 Sep 2018
Dear Габриела С, thank you very much for taking the time to share your experience with us. Your opinion is very important to us and helps us improve our services every day. First of all I am very happy to read that you enjoyed the lobby, the amenities, our breakfast and our staff. I would like to clarify that in NH Hotels all over the world check in starts at 15h00 so we are happy you got your room just in time. If possible we love to make early check ins possible, but since check out is until 12h00 this can be difficult sometimes. Concerning your cosmetics I am a bit surprised about your rage since we have already spoken about this subject upon your check out. I assure you that we do not tolerate this kind of behavior. But your rooms was cleaned by one of our long-time employees who is a trustworthy and reliable member of our staff and concentrates on fulfilling her job and not detain herself with personal belongings of our guests. Kind regards,
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We got the train from the airport which was 12 euro for a day pass. We got a train to the riverside where the port is, the hotel is walking distance from 2 U-Bahn stations on different lines which can take you all over the city
0 votes
We found the best way was a taxi. They were not that expensive, but there were 4 of us sharing. I did not see if there was a bus that would take us as we had agreed prior to arriving that we would use the taxi. As all other major airports there are lots to choose from.They are very comfortable. Mostly Mercedes and VW's
0 votes
What is the nearest u bahn station to the hotel?
Dear valued customer, you can choose "Christuskirche" or "Schlump", which the distance is quiet similar. If you need any assistance, please let uns know. Kind Regards
0 votes
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Come lo si può raggiungere dall'areoporto e in quanto tempo?
Buongiorno, L'hotel si raggiunge comodamente con la metropolitana sulla fermata Schlump dove arrivano due linee U2 e U3 una delle due arriva direttamente dall'areoporto a circa 350 dall'Hotel , si deve calcolare 30/45 minuti per il tragitto
1 vote
PRICE RANGE
US$ 90 - US$ 242 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh hamburg norge hotel hamburgnh hotels hamburg
FORMERLY KNOWN AS
NH Hamburg Norge
LOCATION
GermanyHamburgEimsbüttel
NUMBER OF ROOMS
134
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