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Leonardo Hotel Hamburg Airport

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Leonardo Hotel Hamburg Airport
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459 Reviews from our TripAdvisor Community

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Showing 142: English reviews
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Reviewed 28 December 2016

After a long journey from Kuala Lumpur this place was like an oasis. Reception was friendly and hospitable and our room was comfortable. We enjoyed a refreshing Bitburger Pils that evening in the spacious lobby, and a robust breakfast the following morning. This is the 2nd Leonardo Hotel we've stayed at in Germany; our first stay was comparable to this.

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Helpful?
1Thank Christian B
Management response:

Dear Christian, thank you very much for taking the time to evaluate your stay at the Leonardo Hotel Hamburg Airport. We appreciate your wonderful feedback and passed it on to our colleagues. We are very happy that your stay was to your full satisfaction and would be very pleased to welcome you again during your next stay in Hamburg. Wit...

South Devon, United Kingdom
Reviewed 19 December 2016 via mobile

My wife and I re visited Hamburg after 26 yrs and wanted a Hotel close to the Airport and found this one at a very reasonable price for three days. On arrival at the Airport we caught the courtesy shuttle bus and although early, the reception staff were extremely helpful , checked us in organised us a warm drink and...

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Helpful?
1Thank john b
Management response:

Dear John, thank you very much for taking the time to evaluate your stay at the Leonardo Hotel Hamburg Airport. We are very happy that you enjoyed your stay and that everything was to your fullest satisfaction. We would be very pleased to welcome you again during your next stay in Hamburg. With best regards Leonardo Hotel Hamburg Airport

Greater London, United Kingdom
Reviewed 14 December 2016 via mobile

This hotel is an average airport hotel. The room is averagely sized and clean. Decor is a bit dated. Breakfast is a buffet of good quality and average selection. Shower was very powerful. Towels are too thin and too small. Bed was comfortable, pillows were not. Duvet was too small. Room was quiet. International TV channels. Free wifi was poor....

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Helpful?
Thank Luke W
Management response:

Dear Luke, thank you for taking the time to evaluate your stay at the Leonardo Hotel Hamburg Airport. We are very happy that you liked the location and enjoyed reading your kind feedback about our team. We regret that not everything was to your fullest satisfaction and would like to apologize for the inconvenience. We have communicated your feedback in...

Darlington, United Kingdom
Reviewed 12 December 2016

Stayed here for a weekend trip with my dad. Location is great and near the airport - Airport shuttles are free of charge, very close to super markets and U-transport into Hamburg City Centre. Hotel was clean, up to date and has all the basic needs - Towels, hair drier, shampoo and body wash. We had a room at the...

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Helpful?
Thank Oliver B
Management response:

Dear Oliver, thank you for your wonderful feedback and taking the time to evaluate your stay at the Leonardo Hotel Hamburg Airport. We are delighted to hear that you enjoyed your days with us and that everything was to your fullest satisfaction. We are looking forward to welcome you again during your next stay in Hamburg. With best regards Leonardo...

Reviewed 21 November 2016

Good Hotel, very close to airport. 5 minute walk to the train station which give you access to all of Hamburg. Very friendly staff and great restaurant/Bar. stayed there for business for a week. Rooms are good and clean. very friendly staff. would recommend staying here and will stay here again myself.

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Helpful?
1Thank Kenan Z
Management response:

Dear Kenan, thank you very much for your wonderful feedback and for taking the time to evaluate your stay at the Leonardo Hotel Hamburg Airport. It is a pleasure for us to hear that your stay was to your fullest satisfaction. We would be very glad to welcome you again during your next stay in Hamburg. With best regards Leonardo...

Dunbar
Reviewed 28 October 2016 via mobile

Visited this week and overnight stay at airport. As airport hotels goes then OK. Average room. Shower was just ok in my opinion. Biggest issue was wifi in room I was in no 23 was not great and kept dropping out. Wake up call was good. Walked to airport turn right at hotel entrance and then second left.

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Helpful?
Thank PAC2207
Management response:

Dear Guest, thank you for taking the time to evaluate your stay at the Leonardo Inn Hotel Hamburg Airport. This is a three star*** Hotel of the Leonardo Group. We regret that your stay at our partner hotel was not to your full satisfaction. We forwarded your feedback to our colleagues and talked to the technical manager to solve the...

Hinnerup, Denmark
Reviewed 27 September 2016

We often stay at this hotel the night befordrende a flight from Hamburg Airport. We have always been very satisfied with lur stay: nice, clean, large room with comfortable bed, nice and well-functioning bathroom, and "extras" such as e.g. ketltle and coffee and tea in the room. Very nice breakfast (exquisite, in fact).

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Helpful?
Thank Econau
leoair2016, Housekeeping Manager at Leonardo Hotel Hamburg Airport, responded to this review

Dear Guest, Thanks for your positive comments. We are pleased that you enjoyed your stay at our hotel and look forward to welcoming you again. Your team from Leonardo Hotel Hamburg Airport

Reviewed 20 September 2016 via mobile

Excellent experience staff could not have been more helpful. Clean and bright public areas and spacious rooms. Breakfast excellent. One of best hotel experiences. Free shuttle to airport but hotel quiet despite proximity to airport.

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Helpful?
Thank Ishikanita
leoair2016, Housekeeping Manager at Leonardo Hotel Hamburg Airport, responded to this review

Dear guest, Thank you so much for your kind words. We would be more than pleased to welcome you again to our hotel at some time in the future. Your Team from Leonardo Hotel Hamburg Airport

Amsterdam, The Netherlands
Reviewed 5 September 2016

We came from Amsterdam and booked this hotel because it is close to the airport. We did get some free fruit, drinks and snacks in the lobby, it was a welcome feeling when you have seen hotels who want for everything the highest price. Parked the car under the hotel, with the luggage and the elevator to the reception. The...

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Helpful?
Thank rick k
leoair2016, Housekeeping Manager at Leonardo Hotel Hamburg Airport, responded to this review

Dear guest, Thanks for your positive comments. We are pleased that you enjoyed your stay at our hotel and look forward to welcoming you again. Your Team from Leonardo Hotel Hamburg Airport

Reviewed 14 August 2016 via mobile

Really close to the airport, totally within walking distance. We ended up walking now back to the airport since their free shuttle only runs from 5 am to 9 am. The rooms were nice and much larger than some of the other places we stayed on our trip. They do offer a breakfast in the morning, but it is not...

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Helpful?
Thank Marissa L
leoair2016, Housekeeping Manager at Leonardo Hotel Hamburg Airport, responded to this review

Dear guest, Thank you for your detailed comments. Looking forward to see you again in one of our 85 Leonardo Hotels. Your Team from Leonardo Hotel Hamburg Airport

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Leonardo Hotel Hamburg Airport is located in the north of Hamburg - only 500 m from the underground and only 3 km from the airport away. Business as well as leisure travelers benefit from convenient transport links to the city centre and all attractive sights of Hamburg. ... more   less 

Additional Information about Leonardo Hotel Hamburg Airport

Address: Langenhorner Chaussee 183, 22415 Hamburg, Germany (Formerly Mercure Hamburg Airport)
Region: Germany > Hamburg
Price Range: ₹ 4,488 - ₹ 8,761 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Leonardo Hotel Hamburg Airport 4*
Number of rooms: 147
Reservation Options:
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Also Known As:
Mercure Hamburg Airport Hotel Hamburg
Accor Hamburg Airport
Hotel Style:
#23 Best Value Hotel in Hamburg
#59 Luxury Hotel in Hamburg
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Questions & Answers

Here's what travellers have asked, with answers from Leonardo Hotel Hamburg Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the service to park your car under the hotel”
 of 5 bubbles 317rickk, 5 Sep 2016 | Read review
“View not facing the street, but even this was OK”
 of 5 bubbles poodle2000, 11 May 2016 | Read review
“Remember if using taxi to ask for Leonardo hotel city north. There are other sister hotels in other parts of the city.”
 of 5 bubbles Santosblancos, 3 May 2016 | Read review
“Ok for business but €20 taxi ride to the centre”
 of 5 bubbles rachelgilmourh, 3 Mar 2016 | Read review
“Avoid rooms that are facing the big walkway. Instead of paying 15 Eur for breakfast, there are several options within walking distance.”
 of 5 bubbles adricornell, 3 Aug 2015 | Read review
5 of 5