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Hotel Atlantic Kempinski Hamburg

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#15 of 320 Hotels in Hamburg
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Atlantic Kempinski Hamburg
Hotel Atlantic Kempinski Hamburg
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994 Reviews from our TripAdvisor Community

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Showing 407: English reviews
Reviewed 6 days ago NEWvia mobile

A chaos for check in....they could not find the reservations....Even after checking in the nightmare started again....They could not retrieve the numbers of our roons.... The worst voiturier service ever...They lost our car!!! Very deceiving...a very bad service...Not the service of a five star hotel...

Thank 212juanantoniom
Sofia, Bulgaria
Reviewed 1 week ago

Everything was excellent. Big, modern rooms, nice restaurant, good service. The only disappointment I had was when I pulled the curtains and expected some nice view... Well my room looked directly at the back street with trash bins of the hotel.

Thank Desislava T
Reviewed 2 weeks ago

I did not expect this but after being many times in Hamburg and staying in many other Hotels I have found the BEST Hotel in Hamburg and this is Atlantic. It is a great hotel with SUPERB service. I would n't know were to start from so I will simply say if you come to Hamburg that is the hotel...

1Thank Stratos M
Reviewed 2 weeks ago

Yes, you know you will have a good experience. At least so one would hope as the price tends to be on the higher side. But don't be fooled. This is not a hotel that pretends to be five stars, it really is! from the beautifully decorated rooms, spacious layout (family with 2 children - booked a suite), good food...

1Thank C S
Hannover, Germany
Reviewed 2 weeks ago via mobile

It's certainly a fantastic hotel, and the service is much better compared with the hotel's main competitors (e.g., Vier Jahreszeiten). Additionally, the rooms are quite large and very well maintained. The bar is nice and the breakfast buffet offers a very good selection (with a great view). For me, this is clearly the best hotel in Hamburg.

Thank 19Sophie87
Goring, United Kingdom
Reviewed 3 weeks ago via mobile

We stayed in a deluxe double for one night. The room was a very good size, impeccably clean and had all the features one would expect of a top hotel. We didn't eat here, so can't comment on that. Very friendly and professional employees. The pool is far better than it looks on the website - and was a perfect...

Thank Nickwanderlust76
Copenhagen, Denmark
Reviewed 4 weeks ago

Had a great business stay for two nights at the Atlantic Kempinski. Indeed a very beautiful hotel both from the outside as well as inside. First night we had dinner in the hotel, which was very nice. The food was plentiful with lots of taste and the meat very tender. Not often you get such good food in a hotel!...

Thank Nick E
Perth, Australia
Reviewed 14 January 2017

Close to the station, Hop on Hop off bus, shops as well as restaurants. This hotel is designed in the style of a cruise liner with porthole lights in the corridors. The bar was an excellent place to relax and listen to the piano player. Really quiet rooms and lovely staff.

Thank Catherine W
Dublin Ireland
Reviewed 8 January 2017 via mobile

Overall a very good hotel with lovely elegant lobby, dining room and bar area but twin room with single beds is actually quite small. Try and get a larger one if two friends or family are sharing. There are rooms with two doubles but this was not offered even though they claimed we had been upgraded. Breakfast is excellent. Great...

Thank bambergfan
Reviewed 6 January 2017 via mobile

Great 5 star hotel with a 5 star atmosphere. Beautiful renovated big rooms. Nice pool area with bus enough pool to swim. Great bar and one of the best concierges I have ever had. It is a bit far from the city though (walking around 10minutes)

Thank sunny11111111

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  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Atlantic Restaurant
Atlantic Restaurant
Cuisines: Mediterranean, European, German, Seafood, International, Central European
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ultimate standard in service and comfort. For most demanding travellers, a first-class standard in living comfort is just as important as a perfect individual service. This is what the Hotel Atlantic Kempinski Hamburg stands for. For more than 105 years. ... more   less 

Additional Information about Hotel Atlantic Kempinski Hamburg

Address: An der Alster 72 - 79, 20099 Hamburg, Germany
Region: Germany > Hamburg
Price Range: ₹ 12,552 - ₹ 27,386 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Atlantic Kempinski Hamburg 5*
Number of rooms: 221
Reservation Options:
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Also Known As:
Kempinski Atlantic Hotel Hamburg
Hamburg Kempinski Atlantic Hotel
Hotel Style:
#6 Business Hotel in Hamburg
#6 Spa Hotel in Hamburg
#9 Family Hotel in Hamburg
#11 Romantic Hotel in Hamburg
#12 Luxury Hotel in Hamburg
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Atlantic Kempinski Hamburg staff and other travellers.
7 questions
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8 months ago
over a year ago
Barnstable, Massachusetts
5 months ago

See all questions (7)

Questions? Get answers from Hotel Atlantic Kempinski Hamburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you travel with kids - def a suite.”
 of 5 bubbles 702cs, 1 Feb 2017 | Read review
“Always ask a room with a view to the lake. Try the Junior Suites, you will never regret it.”
 of 5 bubbles B8077BKcarlosc, 14 Nov 2016 | Read review
“Do not let staff talk you in to an upgrade, no way is an Alster view worth the extra money”
 of 5 bubbles Huangchung, 13 Nov 2016 | Read review
“Lake View Rooms”
 of 5 bubbles hwh427, 31 Oct 2016 | Read review
“rooms to the inner court are very quite”
 of 5 bubbles AndreasP135, 19 Sep 2016 | Read review
5 of 5