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1,040 Reviews from our TripAdvisor Community

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Showing 450: English reviews
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Reviewed 2 days ago NEWvia mobile

Staff really helpful, room lovely and clean with a good view. Great location only a few stops from Alexanderplatz and some great bars and shops nearby. As we got such a good deal we couldn't be happier with the hotel. Clean + good location = happy customers

Thank Laura D
Stuttgart, Germany
Reviewed 3 days ago NEW

The location is very convenient for me when I visit Berlin. It is right across the street from the more active neighborhoods in Friedrichshain, which are home to multiple great restaurants. The service was fast and competent during reservation, check-in and check-out. The room was clean and quiet, the bed not too horribly firm (often a problem when staying in...

Thank michelejeannine5
Belfast, United Kingdom
Reviewed 3 weeks ago via mobile

Hotel was ok for the price paid, one of the cheapest available. Rooms were clean and comfortable if not a little too hot. Rooms had hairdryer, fridge, kettle, tea/coffe, safe and tv. Staff friendly and maid service very good. Had 24hr bar in reception if you need refreshments. Good location friedrichshain and beside u bahn staion so very easy to...

Thank mp1411
Helsinki, Finland
Reviewed 7 January 2017

We spent here 3 nights on New Year's time. Location is really good. Public transportation is really good. There's u-bahn station just outside the hotel and local train station just 800 m away. A lots of restaurants nearby and grocery stores. We didn't book breakfast since it would have cost 10 €/each/day. Instead we went to buy some breakfast stuff...

Thank Tuulia J
Reviewed 5 January 2017 via mobile

Although it looks old, it is a very comfortable, friendly and cosy hotel. The only minus is that we paid for one double bed but we got 2 singles, which is so uncomfortable. We didn't say anything, however it is so dissapointing when you get something you didn't pay for. Close to U station and amenities. Friendly staff. Tip: give...

Thank Ellh C
Reviewed 30 December 2016 via mobile

We stayed for 2 nights. The staff were helpful in helping us get around, however the room was average. The internet was horrible, one of the elevators indicated you could hire a modem to make it faster but it was only by chance we used that elevator to know this, it was not offered on check in. On site and...

Thank Angela D
Lanark, United Kingdom
Reviewed 7 December 2016 via mobile

Stayed here on a girls holiday to Berlin for the Christmas markets. Found this hotel online and it was a great find. The underground station was right outside and it took about 10 minutes to get into the centre. A few points that let it down was the heat of the rooms! Far too warm and the reception staff could...

Thank ruthc9430
Reviewed 23 November 2016 via mobile

Visited here for mid-week break with partner to see the sights of Berlin. Hotel is in a good location with good transport links into the city centre. Subway station right outside the hotel which takes less than 5 minutes to get into the city centre. Hotel itself is basic but good enough for a city break. Few complains on here...

Thank Michael M
Reviewed 12 November 2016

I stayed here in September 2015, for 11 days, location is excellent, U- Bahn just at door step,clean and hassle free. Wi- Fi connections were OK. overall will recommend this property. Staff is cooperative.Dr. Kamal Murdia, India

Thank Kamal M
Clitheroe, United Kingdom
Reviewed 8 November 2016

Review collected in partnership with Amoma.com
Thank adeleb1271

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Staying in Friedrichshain

Neighbourhood Profile
When you arrive at Warschauer Strasse in the heart of the district, you have found one of Berlin’s party hotspots. At night in Friedrichshain, the energy is palpable and the streets of this old worker's quarter are full of street musicians. On one hand, you may find a bar with international crowds, electronic music, long lines and panoramic views - on the other, an outside venue by old train yards featuring decrepit buildings and live alternative music. No matter your taste, the best way to end a night out in Friedrichshain is sitting by the Spree River at the East side gallery, the longest and best preserved piece of the Berlin Wall, watching the sun rise over the beautiful Oberbaum Bridge.
Explore this neighbourhood


  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Laundry Service
  • Multilingual Staff

Additional Information about BEST WESTERN Hotel City Ost

Address: Frankfurter Allee 57-59, 10247 Berlin, Germany
Region: Germany > Berlin > Friedrichshain
Price Range: ₹ 3,754 - ₹ 8,178 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN Hotel City Ost 3.5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Best Western City Ost
Best Western Berlin
Berlin Best Western
Hotel Style:
#55 Best Value Hotel in Berlin
#149 Romantic Hotel in Berlin
#153 Business Hotel in Berlin
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotel City Ost staff and other travellers.
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Questions? Get answers from BEST WESTERN Hotel City Ost staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room to the back if you like it quiet.”
 of 5 bubbles michelejeannine5, 23 Feb 2017 | Read review
“Higher floor (5th-->) have probably the best views.”
 of 5 bubbles tuuliaj2016, 7 Jan 2017 | Read review
“3 rd floor, garden facing”
 of 5 bubbles , 11 Nov 2016 | Read review
“6 floors - upper are quieter”
 of 5 bubbles 660jpn, 2 Nov 2016 | Read review
“Go to the highest floor possible to escape the traffic noise from Frankfurter Allee”
 of 5 bubbles N9648AGalanf, 1 Nov 2016 | Read review
5 of 5