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Mercure Hotel Chateau

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453 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Hotel Chateau
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Showing 162: English reviews
Tel Aviv, Israel
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 November 2012

I recently booked a room in Hotel Mercure Chateau after having stayed there three years ago, while it was not part of the GalaHotels chain. Two days after booking, I had to cancel my reservation, and while my cancellation was well within the full refund days' range, I was never refunded for my cancelled 5 nights stay. I was given... More 

Helpful?
6 Thank A. S
1 review
Reviewed 16 November 2012 via mobile

Amazing service, Kind staff, The manager Mikey is a very nice person, There is wifi in the rooms and the food was great, The hotel is located in the main center and there are thousands of shops nearby, I enjoyed my stay and will come again.

Helpful?
Thank Danny S
St. Petersburg, Russia
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 5 November 2012

Very nice stay, really enjoyed the night there. Very good location (in the city centre), the bus from tegel stops round the corner. Downstairs there is the shop. Early in the morning it was very noisy because of a working truck.

Helpful?
1 Thank SeverinaM
Stockholm, Sweden
Level Contributor
51 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 21 October 2012

Quite an anonymous entrance of the hotel, situated on a sidestreet less then 100 meters from Kurfurstendamm. Several tubestations close to the hotel. If you arrive at Tegel Airport you can take localbus 109 to a busstop 200 meters from the hotel at K´dam for just 2,40€, about 25 minutes. Stayed three people in a doubleroom with an extrabed. The... More 

Helpful?
3 Thank Stig-Helmer
Antwerp, Belgium
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 October 2012

Friendly staff. Nice big room. Decoration a bit dated. Comfortable bed. Very clean bathroom. Excellent breakfast. Very good location, close to Kurfürstendamm, the city center. Three minute walk from U Bahn station Uhlandstrasse. Restaurants, shops nearby, supermarket right next door. Possibility to rent a bike. All in all a good hotel, although the four star classification is a bit flattering,... More 

Helpful?
2 Thank Kris K
Netanya, Israel
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 12 October 2012

1st time in Berlin, Choose the chateau based on a friends' recommendation. it did not disappoint. Good location, right near the Kudamm and a few minutes walk from subway and bus stations, with various cafes and restaurants close by. In the hotel itself, rooms are specious, clean and comfortable with free WiFi, friendly and helpful staff and an excellent breakfast.... More 

Helpful?
1 Thank asaf78
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 10 October 2012 via mobile

It was my first time in a mercure hotel..i used to go to novotel..and i must admit that i m not very pleased with my choice.. It is a medium ranged hotel in the most central and beautiful street in west Berlin..the room was very big,comfortable but it looks somehow old ...the carpet the same...the staff was very helpful and... More 

Helpful?
2 Thank basiliogr
Tel Aviv, Israel
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 August 2012

The hotel is very close to many cafes and a 5 minute walk from the train station. Free wireless internet in all rooms. A great breakfast to get energy before the city runs :))) You do not need anything beyond this hotel and I have visited many hotels in the world ... Very comfortable beds, the most central location and... More 

Helpful?
3 Thank ofshu
Tel Aviv, Israel
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 July 2012

i was at this hotel while i was travling in berlin.the hotel has few good points to mantion it has a good breakfast for starters,free internet and wifi,it has supermarket right below it so u can buy things u want in an instant pluse it is just few miters from kudamm street one of the biggest shopping streets in berlin... More 

Helpful?
1 Thank Asi l
Lisbon, Portugal
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 July 2012

Nice and quite hotel in Berlin. Good for families. Conveniently located near U-Bahn and S-Bahn stations. Supermarket in the same building. Quite helpful staff at reception and restaurant. Cleaning staff not so diligent.

Review collected in partnership with GeoStar

Helpful?
Thank joerodrick

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Staying in Charlottenburg

Neighbourhood Profile
Charlottenburg
Breathe in Berlin’s royal past while walking through the gardens of beautiful Charlottenburg Palace, which lends its name to this well-heeled neighbourhood. Here you'll find some of the oldest homes in the city: upper-class apartment buildings with ornate facades and marble-floored foyers line the cobblestone streets. Stroll by sophisticated restaurants, through little parks, or around Lake Lietzensee. Window shop down Kurfürstendamm, the most renowned high-end shopping street in Berlin, where you can find all the big designer names. In the evening, visit one of the old theatres close by Zoo Station which were nightlife hot spots in the 1920s, or dine in one of the many international restaurants around Savignyplatz before heading to other parts of town for a night out.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our 54 room 4*-garni Hotel, artfully decorated in the unique ambience of "Provence", is quiet but centrally located 50 meters from Kurfuerstandamm boulevard. ... more   less 

Additional Information about Mercure Hotel Chateau

Address: Knesebeckstr. 38-49, 10719 Berlin, Germany (Formerly Ringhotel Chateau Garni)
Region: Germany > Berlin > Charlottenburg
Price Range: ₹ 4,446 - ₹ 9,986 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Chateau 4*
Number of rooms: 54
Reservation Options:
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Also Known As:
Ringhotel Hotel Chateau Garni
Ringhotel Hotel Berlin
Hotel Style:
#139 Luxury Hotel in Berlin
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Chateau staff and other travellers.
11 questions
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Questions? Get answers from Mercure Hotel Chateau staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go elsewhere”
 of 5 bubbles LolabelleScotland, 26 Nov 2016 | Read review
“Ask for the large rooms with the balcony, facing the front. If available, they will probably let you stay there with no additional cost.”
 of 5 bubbles Astamir, 21 May 2016 | Read review
“Ask for a room at the back - the front rooms are onto the street and there is a restaurant directly below”
 of 5 bubbles 77Sue, 9 Apr 2016 | Read review
“Only twin beds available in the superior rooms!”
 of 5 bubbles Henkan, 1 Nov 2015 | Read review
“Rooms at the front of the hotel may be noisy at night.”
 of 5 bubbles Chimille, 12 May 2014 | Read review
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