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Swissotel Berlin

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#33 of 633 Hotels in Berlin
Certificate of Excellence
GreenLeadersPlatinum level
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1 room 2 adults 0 children
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Swissotel Berlin
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2,780 Reviews from our TripAdvisor Community

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Showing 1,599: English reviews
Greater Perth, Australia
Reviewed 18 January 2017

Fantastic reception staff. Alix was especially helpful but nothing was too much trouble for any of the staff. Expansive breakfast selection. Great gym and location close to Ka De We and the Kaiser Wilhelm Memorial Church

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Helpful?
Thank 810deborah
SwissotelBerlinTeam, Manager at Swissotel Berlin, responded to this review

Dear 810deborah, Thank you very much for sharing your kind feedback. We are glad you enjoyed your stay and forwarded your comments to our colleague Alix. We are looking forward to welcoming you again soon! The Team of Swissôtel Berlin

Reviewed 17 January 2017

Stayed for 3 nights in this great hotel. So many nice touches including the in room tablet with local info, booking facilities etc Short walk from the hop on hop off bus stop and round the corner from the zoo (and Hard Rock Cafe if you're so inclined) The staff were incredibly helpful and supplied adaptor plugs - forgot mine....

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Helpful?
Thank DarrenClewes
SwissotelBerlinTeam, Manager at Swissotel Berlin, responded to this review

Dear DarrenClewes, Thank you very much for sharing your kind feedback. We really appreciate your comments regarding our prime location and personal service. Please let us know when you will return to Berlin. Best regards Team of Swissôtel Berlin

devon, uk
Reviewed 10 January 2017

4 of us (all adults) went to Berlin for a long weekend. We stayed at the Swissotel and found that it was a good location from which to enjoy the shopping on Kurfürstendamm and a good base from which to explore the major sights of the city. However, if sightseeing is more your thing I would suggest you look at...

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Helpful?
Thank pcefam
SwissotelBerlinTeam, Manager at Swissotel Berlin, responded to this review

Dear pcefam, We very much appreciate your valuable feedback and we are glad you enjoyed our service and location. We will take your comments regarding wine prices into consideration and it would be great if you would return in the near future. Best regards The Team of Swissôtel Berlin

Abu Dhabi, United Arab Emirates
Reviewed 9 January 2017

The location is perfect, the rooms are decent but with very weird paintings, the staff are nice and accommodating and the restaurant I tried was really good, but this hotel has got the hardest beds I've ever encountered in any hotel. They were so hard that I actually woke up with a nasty backache! I asked them if I can...

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Helpful?
Thank mayyouch
SwissotelBerlinTeam, Manager at Swissotel Berlin, responded to this review

Dear mayyouch Thank you for sharing your helpful feedback. We are glad you enjoyed our service and the restaurant but unfortunately you did not sleep well. We already took your comments into consideration and purchased bed toppers which can be installed to make the mattress softer. We hope you will return and give us a second chance. Best regards The...

Singapore, Singapore
Reviewed 8 January 2017 via mobile

Nice business hotel with relatively large sized room and bathroom. Nespresso machine and hot flask in room for tea. Breakfast spread was good too. My only gripe, don't like taking a lift to get to the reception, and then another lift to the hotel room. But no issue with it. Hotel is located next to the train station Kurfürstendamm. Note...

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Helpful?
Thank Teynav
SwissotelBerlinTeam, Manager at Swissotel Berlin, responded to this review

Dear Teynav, We appreciate your kind review and we are glad you had a great time in Berlin! Thank you for sharing your comments regarding great service and top location. We are looking forward to welcoming you back soon. Best regards The Team of Swissôtel Berlin

Patras, Greece
Reviewed 7 January 2017 via mobile

The hotel has a very good location. The rooms are comfortable but the service let me down . I never expected something like this to happen at a Swisshotel. Not only the gave us wrong advice about museum opening hours , but they never released the amount charged on my credit card upon check in . 9 days have already...

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Helpful?
2Thank 6Nick8
SwissotelBerlinTeam, Manager at Swissotel Berlin, responded to this review

Dear 6Nick8, Unfortunately I have read that you had difficulties with a blocked amount on your credit card. I would like to apologize for the inconvenience and I hope the issue was solved in the meantime. If you still need any assistance please let us know. Best regards The Team of Swissôtel Berlin

Istanbul, Turkey
Reviewed 4 January 2017 via mobile

It has a great location; just a few steps from Ku'damm - the most popular street full of the well known brand shops and just 100 meters from the Keiser Wilhelm church. A great train station is nearby, for underground system also. The hotel itself is very newly renovated. We were in an executive room which was Perfect. We did't...

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Helpful?
Thank deniz285
SwissotelBerlinTeam, Manager at Swissotel Berlin, responded to this review

Dear deniz285, Thank you very much for your kind feedback. We are glad you enjoyed your stay and you had a great time in Berlin. We are looking forward to welcoming you back soon. Best regards The Team of Swissôtel Berlin

Yeovil, United Kingdom
Reviewed 4 January 2017

This hotel was far better than i expected! The staff couldn't do enough for you! They were genuinely so nice & helpful & friendly without being over the top! Nothing was too much trouble! The location is ideal! Really close to the underground & bus routes & easy to get to from the airport! Our room was lovely! The bed...

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Helpful?
Thank sonic_05_xx
SwissotelBerlinTeam, Manager at Swissotel Berlin, responded to this review

Dear sammyh005, Thank you for sharing your kind feedback. We are glad you enjoyed our service and had a great time in Berlin. Next time you have to try our breakfast: The restaurant has a stunning view on Kurfuerstendamm and we offer a large variety of food and Swiss specialties. We are looking forward to welcoming you back soon! Best...

Dunbar, United Kingdom
Reviewed 3 January 2017 via mobile

Arrived at this hotel after already paying quite a substantial amount for the package city break to Berlin to be asked immediately for €20 per night for a room upgrade and €50 per day (which would be returned in cash if unused!) for facilities which I feel should be complimentary in a 5star hotel. The hotel was beautiful and staff...

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Helpful?
Thank linzigallo
SwissotelBerlinTeam, Manager at Swissotel Berlin, responded to this review

Dear linzigallo, Thank you for your valuable feedback. We are glad you enjoyed our facilities and service. At Check-In we ask all guests for a credit card or cash deposit as a guarantee for extra charges. This is a company policy and we hope it was not too irritating. We are looking forward to welcoming you back soon. Best regards...

Reviewed 1 January 2017 via mobile

Have stayed many times and places in Berlin and if you plan to shop then you can't beat this location. Hotel is great, breakfast is fantastic, staff are very friendly and helpful. Always a great stay and has never let me down. Enjoy

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Helpful?
Thank Supertravelerjb2013
SwissotelBerlinTeam, Manager at Swissotel Berlin, responded to this review

Dear Supertravelerjb2013, We really appreciate your comments and your great feedback. Please let us know when you will return. Best regards The Team of Swissôtel Berlin

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Staying in Charlottenburg

Neighbourhood Profile
Charlottenburg
Breathe in Berlin’s royal past while walking through the gardens of beautiful Charlottenburg Palace, which lends its name to this well-heeled neighbourhood. Here you'll find some of the oldest homes in the city: upper-class apartment buildings with ornate facades and marble-floored foyers line the cobblestone streets. Stroll by sophisticated restaurants, through little parks, or around Lake Lietzensee. Window shop down Kurfürstendamm, the most renowned high-end shopping street in Berlin, where you can find all the big designer names. In the evening, visit one of the old theatres close by Zoo Station which were nightlife hot spots in the 1920s, or dine in one of the many international restaurants around Savignyplatz before heading to other parts of town for a night out.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Restaurant 44
Restaurant 44
Cuisines: Swiss, European, International, Central European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Swissotel Berlin is located at legendary Kurfurstendamm in the heart of city center west! Upon entering the modern, light-flooded lobby you will immediately sense the tranquility. The contemporary design, as unobtrusive as the friendly service promises a pleasant and relaxing visit. Guests appreciate the convenience of free wireless LAN, DSL Internet connection, as well as the Nespresso coffee maker in all of the hotel's 316 rooms. ... more   less 

Additional Information about Swissotel Berlin

Address: Augsburger Str. 44 | Am Kurfürstendamm, 10789 Berlin, Germany
Region: Germany > Berlin > Charlottenburg
Price Range: ₹ 7,188 - ₹ 14,023 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Swissotel Berlin 5*
Number of rooms: 316
Reservation Options:
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Also Known As:
Swissotel Berlin Hotel Berlin
Swissotel Hotel Berlin
Berlin Swissotel Hotel
Hotel Style:
#4 Green Hotel in Berlin
#15 Business Hotel in Berlin
#21 Family Hotel in Berlin
#30 Luxury Hotel in Berlin
#34 Romantic Hotel in Berlin
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Berlin staff and other travellers.
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Questions? Get answers from Swissotel Berlin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“definately take the breakfast!”
 of 5 bubbles , 6 Feb 2017 | Read review
“My room was an inside room facing the courtyard on the 8th floor and was very quiet.”
 of 5 bubbles peterarchive, 18 Jan 2017 | Read review
“Right after you check in, make sure everything in the room is in working order.”
 of 5 bubbles danieldH4165RB, 4 Nov 2016 | Read review
“Outer rooms have better views”
 of 5 bubbles martynwb, 1 Nov 2016 | Read review
“We were in 5049, very quiet!”
 of 5 bubbles tagent22, 6 Oct 2016 | Read review
5 of 5