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Mercure Hotel Berlin am Alexanderplatz

1,310 reviews
#289 of 634 Hotels in Berlin
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Traveller (396)
Room & Suite (184)
Dining (19)
Overview
  • Excellent12%
  • Very good40%
  • Average30%
  • Poor12%
  • Terrible6%
Travellers talk about
“east german”(17 reviews)
“large balcony”(8 reviews)
“dressing area”(6 reviews)
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Bar/Lounge
Multilingual Staff
Pets Allowed
3.0 Star Hotel
All hotel details
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,310)Write a Review
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All reviewseast germanlarge balconydressing areaapartment blockcafe next doortv towerminutes walk from alexanderplatzhotel is locatedalexander platzclean bathroomthree nightsbreakfast buffetpublic transportberlin walls bahnmuseum islandeuro
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1 - 5 of 450 reviews
Reviewed 1 week ago

Our room was a good size, with a modern bathroom. The balcony was convenient for getting some fresh air. Breakfast was good, with a great deal of choice including bacon and eggs. The only real downside was that this is a smoking hotel, which isn’t...More

Review collected in partnership with Accorhotels.com
Thank I6008JWjasonr
Response from AGON G, Leiter Front Office at Mercure Hotel Berlin am AlexanderplatzResponded 1 week ago

Hello, Thank you for taking the time to tell us about your experience at the Mercure Hotel Berlin am Alexanderplatz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide...More

Reviewed 4 weeks ago

A very good central location with many trams around the hotel that allow easy access to any corner of the city. Each room has a balcony. The staff speak a very good English and offer very useful advice about how best to explore the city...More

Review collected in partnership with Accorhotels.com
Thank anzeliton
Response from AGON G, Leiter Front Office at Mercure Hotel Berlin am AlexanderplatzResponded 2 weeks ago

Hello, we very much appreciate your comments regarding your stay at the MERCURE Hotel Berlin am Alexanderplatz. It is always a pleasure to receive positive feedback. We hope you will come back and see us again soon. Best regards, Mr. Steffen Hacker, Front Office Manager

Reviewed 4 weeks ago

Fairly modern hotel within reasonable walking distance to Alexanderplatz. The breakfast was superb and the restaurant staff very attentive. The reception staff again were very helpful. The only downside to our visit was that the room coffee and tea making was not replenished, though the...More

Review collected in partnership with Accorhotels.com
Thank 395rogerf
Response from AGON G, Leiter Front Office at Mercure Hotel Berlin am AlexanderplatzResponded 2 weeks ago

Hello, We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin am Alexanderplatz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement...More

Reviewed 4 weeks ago

The hotel is very well located for shopping and sightseeing. The rooms are very big and you can see that it was a former apartment house. The rooms are nice decorated. There is even a balcony and you can open all windows. Yoou have coffee...More

Review collected in partnership with Accorhotels.com
Thank Nitschi_Vondi
Response from AGON G, Leiter Front Office at Mercure Hotel Berlin am AlexanderplatzResponded 2 weeks ago

Hello, thank you for taking your time to tell us about your experience in our Mercure Hotel Berlin am Alexanderplatz. We appreciate our customer’s comments because they help us to improve our service. Regards, Steffen Hacker, Front Office Manager

Reviewed 9 December 2017

We stayed for 3 nights the room was ok but very tired, the bathroom smelt very damp and stale and had thin towels. The radiators had thermometers stuck to them and were boiling hot. There was tea,coffee and milk sachets in the room 2 of...More

Thank Bideford39
Response from AGON G, Leiter Front Office at Mercure Hotel Berlin am AlexanderplatzResponded 2 weeks ago

Hello, Thank you for taking the time to tell us about your experience at the Mercure Hotel Berlin am Alexanderplatz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Laundry Service
Multilingual Staff
Dry Cleaning
Things to do
Bar/Lounge
Details
Price range
US$ 69 - US$ 176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 69 - US$ 176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (396)
Room & Suite (184)
Dining (19)
Hotel & Grounds (203)
Bathroom (28)
Nearby
Mitte
The centre of Berlin, Mitte is most famous for sights
like the Brandenburg Gate, Alexanderplatz, and Museum
Island. The central location makes this one of the
city's most expensive places to live. It is here the
oldest traces of the city can be found, and evidence
of some significant transformations, as well. The
gangsters that once ruled the impoverished streets
between Alexanderplatz and Hackescher Markt have given
...More
Questions & Answers
Ask a question
hsc32m
24 November 2017|
AnswerShow all 5 answers
Response from AGON G | Property representative |
Yes, all rooms have a hair dryer!
1
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jilljoy
9 June 2016|
AnswerShow all 4 answers
Response from AGON G | Property representative |
Hello jilljoy, we have a parking place on the backside from the hotel for 17,90 € per night and place. Or you can parking on the rood in the parking zone from 11,90 € per night. The best is, you can park your motorcycles... More
0
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Jimmison13
13 October 2015|
AnswerShow all 4 answers
Response from Anki_Mum | Reviewed this property |
If you call them in advance, they can add an extra bed. Our daughter was only two and we were pleasantly surprised to find 1 double bed and 1 single in our room.
0
Votes
Room Tips
"Don’t book this hotel"
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"Higher room to avoid street noise"
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"Go some else"
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"Rooms for 3 are perfect. Showers are super powerful. Our balcony room was vert quiet."
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