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I was visiting Wernerwerk and this hotel across the road was perfect. Comfortable bed, good bar, excellent breakfast. Even the metro stop next to the hotel. What else business traveler need from a hotel!
Review collected in partnership with Accorhotels.com
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from SBobon, Manager at Mercure Hotel Berlin City WestResponded 3 weeks ago
thank you very much for this excellent feedback.
Have a good day and see you in BERLIN!!
A plate with 4 starts at the hotel front is ridiculous. Hotel does require asap refurbishment. You enter to a smelly room, with many spots on carpet, in the bathroom which is full of plastic. On the top of it you have an empty fridge....More
Response from SBobon, Manager at Mercure Hotel Berlin City WestResponded 4 weeks ago
we are very sorry that you were not satisfied with your stay. I have discussed all the details with my team. The minibar can be refilled at any time. You have a list of drinks directly in each room.
Great breakfast good service at the check in desk. Very friendly staff.
Compared to price I found the room very small. Drainage did did not work in the shower and it was only ok clean. Internet was extremely slow.
No water in pool even though...More
Our trip to Berlin started with this amazing hotel. Thank everyone who made our stay so comfortable. The room was amazing, very clean with a huge bathroom and a balcony. The restaurant of this hotel offers the most delicious meals I've ever tasted. The staff...More
A great option if you don't want to overpay for a hotel inside the airport.
The taxi costs about 10-15 Euro, but price per night is much lower that in the airport hotel.
A good, solid 4* as expected from Mercure.
Small but comfortable bath,...More
Response from SBobon, Front Office Manager at Mercure Hotel Berlin City WestResponded 22 May 2017
Thank you very much for your feedback and for your compliments about our Hotel, I will inform the Teams about that.
I hope we can see soon!
Front Office Manager
US$ 82 - US$ 147 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
#116 Family Hotel in Berlin
#150 Luxury Hotel in Berlin
#150 Business Hotel in Berlin
#161 Romantic Hotel in Berlin
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