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Holiday Inn Berlin City-West

707 reviews
#337 of 634 Hotels in Berlin
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Traveller (265)
Room & Suite (253)
Dining (72)
Overview
  • Excellent15%
  • Very good40%
  • Average29%
  • Poor11%
  • Terrible5%
Travellers talk about
“euro shuttle”(3 reviews)
“the holiday inn”(11 reviews)
“ihg member”(5 reviews)
Free Internet
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4.0 Star Hotel
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Reviews (707)Write a Review
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Show reviews that mention
All reviewseuro shuttlethe holiday innihg memberplatinum statusnice poolbusiness hotelbit datedone night stayclean hotelfree wifihotel is locatedexecutive roombreakfast includedan upgradeu bahn stationenjoyed my staypublic transport
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11 - 15 of 278 reviews
Reviewed 13 September 2017 via mobile

Well the hotel room is quite basic and bare but nice and spacious. The breakfast is nice and the restaurant food is quite good. The place itself is a little away from the city but of course the ubahn station is walking distance and then...More

Thank acenarula
Response from HI_93, General Manager at Holiday Inn Berlin City-WestResponded 14 September 2017

Dear Guest, first of all, thank you very much for choosing to stay at our hotel and taking the time to write a review. We are thrilled that you were able to use our location to your advantage and overall enjoyed your visit. Do visit...More

Reviewed 4 September 2017

Stayed for two nights on a business trip in 08.2017. Overall impressions were OK - staff was polite, room was clean, bed was OK. Compared to its price, the room was quite ordinary, without any extras (and the minibar on Request?). However, I have to...More

Thank man555
Response from HI_93, General Manager at Holiday Inn Berlin City-WestResponded 7 September 2017

Dear guest, thank you for taking the time to share your feedback. We would like to note that initially the minibar is not filled up, this is done swiftly on request. If you had any inconveniences because of this, we sincerely apologize. Our team was...More

Reviewed 21 August 2017 via mobile

The good things: the friendly staff on the phone when booking and when checking in. We got good instructions and they took the time to advise us on the use of public transport (underground is nearby). The buffet was tasty and is worth the price...More

Thank Geerhard J
Response from HI_93, General Manager at Holiday Inn Berlin City-WestResponded 24 August 2017

Dear Geerhard, Thank you ever so much for your detailed review . It gives us great pleasure to know that you appreciated our friendly and professional service. We are glad that you had a good time at our hotel and do hope you will allow...More

Reviewed 20 August 2017

I stayed at this hotel from July 21st to the 22nd, just before we needed to catch a flight out of Tegel Airport the next morning. The whole reason I booked this hotel, was due to the shuttle service to the airport the next morning....More

1  Thank Keegan H
Response from HI_93, General Manager at Holiday Inn Berlin City-WestResponded 24 August 2017

Dear Keegan, thank you for taking the time to write a review. I do regret that you were not able to use our airport shuttle. We appreciate our feedback and will investigate options to improve our services for you. We were glad to read that...More

Reviewed 19 August 2017

I stayed at this hotel for one night from Aug 16, and it turned out to be a little bit disappointing and unpleasant. Before booking this hotel, I knew they offered shuttle service for a charge to tegel airport. We had a international flight to...More

1  Thank Jason521
Response from HI_93, General Manager at Holiday Inn Berlin City-WestResponded 24 August 2017

Dear Jason, thank you for taking the time to write a review. It was a pleasure to welcome you as a IHG Rewards Club Platinum member and we are very sorry to learn that you were not completely satisfied with your stay. We regret that...More

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Traveller (265)
Room & Suite (253)
Dining (72)
Pool & Beach (10)
Hotel & Grounds (182)
Bathroom (32)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 65 - US$ 154 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#169 Luxury Hotel in Berlin
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 65 - US$ 154 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#169 Luxury Hotel in Berlin
Room types
Suites, Non-Smoking Rooms
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