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The Westin Grand Berlin

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Traveller (1452)
Room & Suite (630)
Dining (70)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Famous location in the historic city centre, trendy district "Berlin-Mitte", on the corner "Unter den Linden"/ "Friedrichstrasse" and very well connected to all public transportation.Sights like Brandenburger Tor, Checkpoint Charlie, Museumsinsel and Gendarmenmarkt within walking distance. 400 Elegant rooms and suites, lavish lobby with grand staircase, restaurant, bar, summer terrace, spacious hotel garden, spa with indoor pool, fitness area, business center, 10 function rooms. Have a little relaxation and stay well!
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Property amenities
Pool
Restaurant
Room service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Sauna
Wheelchair Access
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Room features
Air conditioning
Minibar
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Classic
Centrally Located
HOTEL CLASS
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
136Restaurantswithin 0.5 km
54Attractionswithin 0.5 km
3,332Reviews
1,839Photos
53Q+A
100Room tips
Traveller rating
  • 1,526
  • 1,234
  • 368
  • 133
  • 71
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Popular mentions
I dont know why there are some nigative reviews on this hotel , i scanned the hotel very well , by the way i am a hotelier. its so clean, confortble , nice property , staff is so freindly and helpfull , great velue of mony . i recomend it so much
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The hotel was beautiful I loved the chap playing the piano in the evenings. The food was also superb. The rooms were I thought dated and could do with refurbishment. The building itself internally was spectacular. One thing that was strange we payed for the sauna and didnt
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Response from Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin
Responded yesterday
Dear X621LJchristopherp, Thank you very much for having chosen our hotel for your Berlin stay and also for your great review. With pleasure we will share your comment with our team and especially with our piano player Leonhard Baumert. In Germany having a sauna is without clothes as usual from the origin Finland; for our international guests we have fixed an appropriate sign. We love to see that your stay has been pleasant and we would love to welcome you again in the not too distant future. The Westin Grand Berlin-Team, Andrea W.
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Our 24 people strong group enjoyed a very pleasant long weekend with excellent service, very good meals and very pleasant cocktails after the concert in the Konzerthaus. Conciergerie, Meal service and Breakfast were outstanding and we appreciated the flexibility (needed with a
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Response from Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin
Responded yesterday
Dear FrederikvandenBergh, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at our hotel. It is always encouraging to hear positive feedback; by taking pride in putting people first, we are not only executing the mission of our hotel, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team. Thank you for staying at the Westin Grand, Berlin and we hope you choose to create more memories here whenever your travels bring you back to Berlin. The Westin Grand Berlin-Team, Andrea W.
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+1
Visting berlin for the ITB in Berlin. I am the owner of 2 hotels on the redsea in Egypt and a travel agency. I will not discuss the structure and the building as it is a historic building. However Service and F&B is mediocre. But the experince i had is nothing but a rip off a
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Response from Westin_Grand_Berlin, Manager at The Westin Grand Berlin
Responded 6 days ago
Dear NaderSeti, Thank you for taking the time to share your recent experience at the Westin Grand, Berlin with us. Our first aim is the pleasant stay of our guests and of course of their children, which are cordially welcome. We at Westin love children and even a family program is integrated. Certainly sometimes children can cause some damage. Your son has painted with a only hardly to remove kind of pencil. Our staff has tried immediately to remove this really striking spot. 600 € has been charged for all the efforts and the damage; it was only our courtesy that we have reduced this amount as you were not able to pay more. After several cleaning tries you still can see that there is a damage. Now we have to take off the completely head board to be able for a professional cleaning of the cloth. A new headboard would cost appr. 800 €. We already has required the costs from the manufacturer. To be honest, your annoyance is for us not comprehensible; parents are liable for damages caused by their children and mostly they are insured. For this kind of damanges the hotel is not able to cover it. As we don’t know the final costs for the repair work yet, we will let you know complete costs after finishing the repair; we assume that the complete costs will be refunded by you or your insurance. Our understanding for your comment is really restricted in face of the fact, that even among hospitality colleagues we have to explain, that the hotel is not the culprit, and also for this kind of communication. The Westin Grand Berlin-Team, Thomas Hattenberger, General Manager
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This is one of the most beautiful hotels Ive stayed in...CLASS is the word that comes to mind when I think of this hotel..We were up graded when we checked in because of our Platinum status which we really appreciated...Our room ( Lessing 336, I believe) was simply beautiful..
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Response from Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin
Responded 6 days ago
Dear Dennish5650, We are delighted to have been your chosen hotel during your recent stay in Berlin. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Westin Grand, Berlin and we hope you choose to create more memories with us whenever your travels bring you back to Berlin. The Westin Grand Berlin-Team, Andrea W.
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Photo provided by managementThe Westin Grand Berlin
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Photo provided by managementThe Westin Grand Berlin
Suite
Photo provided by managementThe Westin Grand Berlin
Guest room
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123456126
Sorry - we didn't use either.
1 vote
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Does anyone know if this hotel offers interconnecting Rooms? Thanks!
They may do, but I would check with the hotel.
0 votes
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12Km. TXL bus from airport to centre every 6mins for 2.5euro. Approximately 35minutes. Taxi 25 to 30 euros. 22minutes
2 votes
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You could take a train to feidrichstrasse station and then I think it is no more than 5-10 min from there.
1 vote
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12345611
"Quiet Garden rooms are available"
"It's possible that rooms right on the atrium are a bit loud on lower floors (closer to the lobby bar)."
"Ask about how you get to the room before you confirm a room!"
"Higher floor rooms had no outside noise"
"A high floor will be quieter."
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PRICE RANGE
US$ 124 - US$ 363 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin grand berlin hotel berlinwestin hotel berlinwestin berlinberlin westin
LOCATION
GermanyBerlinMitteMitte (Borough)
NUMBER OF ROOMS
400
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