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Ibis Augsburg Hauptbahnhof

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565 Reviews from our TripAdvisor Community

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Showing 148: English reviews
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Australia
Reviewed 1 week ago

I had a late arrival and my poor stay started badly with my checkin and continued to deteriorate over my 5 day stay. Highlights included very poor " room included internet" followed by having to purchase the additional 6 euro per day package that did not work either and am still waiting for the refund on my credit card. The...

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Helpful?
Thank MazzAustralia
Dietmar S, Manager at Ibis Augsburg Hauptbahnhof, responded to this review

Dear MazzAustralia, We would like to take this opportunity to thank you very much for your constructive comments referring to your stay. Regretfully, your stay did not meet your expectations and you were not satisfied with our service provided. We ask you to contact us directly (H1438-GM@accor.com) so that we can check your invoice. Without further information such as e.g....

Greenore
HOTEL’S FAVOURITE REVIEW
Reviewed 7 January 2017 via mobile

Stayed here with my girlfriend in early January. The staff were very friendly, all of them. They were very helpful and knowledgeable. The room was exactly what we wanted, a comfortable bed and everything one would need. The desk is manned 24/7 which is reassuring. The night staff were great and very helpful and accommodating. The location is fantastic, you...

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Helpful?
Thank Darren M
About Hotel's Favourite Review
Harrogate, United Kingdom
Reviewed 3 weeks ago via mobile

The hotel is a 2-3 minute walk from central station, rooms small but have all you need, there is a bar and restaurant, breakfast is 11 euros. There are lots of bars cafes and takeaways around and the tram stop is close by

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Helpful?
Thank ibroadbe
Dietmar S, Manager at Ibis Augsburg Hauptbahnhof, responded to this review

Dear ibroadbe, thak you very much for your recent visit to hotel ibis Augsburg Hauptbahnhof. Great to read that you enjoyed your stay with us and we are looking forward to welcoming you again. Best regards, Dietmar Schuster

Hermosa Beach, California
Reviewed 3 weeks ago via mobile

If you haven't stayed in an Ibis before they're all the same concept - a bare-bones hotel with budget prices - and this one is no different. The bathroom in my room was so small I literally could barely fit inside, as I kept running into the sink while trying to do normal bathroom things. Despite the small size, the...

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Helpful?
Thank Matt A
Dietmar S, Manager at Ibis Augsburg Hauptbahnhof, responded to this review

Dear Matt A, Thank you very much for your recent visit to ibis Augsburg Hauptbahnhof. Constructive Criticism such as yours assists us in reaching our goal of providing highest service. At the same time we would like to apologize if the room size did not meet your expectations. Our bathrooms have a size of approximately 2 square meters and we...

Stockholm, Sweden
Reviewed 4 weeks ago

This hotel is perfect for an early train departure. We got a room for disabled people so the bathroom was huge in comparison to how they use to be at Ibis hotels. Pretty simple room but good for sleep The breakfast buffet was pretty good. Would definitely stay here again if I came back to Augsburg some day.

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Helpful?
Thank DIF1891
Dietmar S, Manager at Ibis Augsburg Hauptbahnhof, responded to this review

Dear DIF1891, thanks for the feedback. We are happy to read that you enjoyed your stay with us. Appreciate you taking the time share this. We look forward to welcoming you back. Best regards. Dietmar Schuster

London, United Kingdom
Reviewed 20 February 2017 via mobile

Decent, basic hotel. Clean room, helpful staff, clean bathroom. Bed was very comfortable. There was a decent selection at breakfast and the staff were very helpful and on hand during the service. The room was also very warm and the room was quite large for a single. Good hotel.

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Helpful?
Thank misslisk
Dietmar S, Manager at Ibis Augsburg Hauptbahnhof, responded to this review

Dear misslisk, We would like to take this opportunity to thank you very much for your constructive comments referring to your stay. We are happy to read that you enjoyed the service of our staff. Thank you again for sharing your comments and we would be pleased to welcome you again during your next visit to Augsburg. Best regards, Dietmar...

Augsburg, Germany
Reviewed 13 February 2017

Many thanks to all the staff for the pleasant stay. Our room was very comfortable, clean and quiet. We would book a room at this nice hotel any time. The hotel is very central, a few minutes walking distance to the center of Augsburg or to the main train station.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 687julie2017
Dietmar S, Manager at Ibis Augsburg Hauptbahnhof, responded to this review

Dear 687julie2017, Thank you very much for your recent visit to Ibis Augsburg Hauptbahnhof. Great to hear the team was able to look after you well during your stay and we are looking forward to welcoming you again. Best regards, Dietmar Schuster

Brisbane, Australia
Reviewed 13 February 2017

Hotel is in a good location for access to the city centre and trams. Public parking is only a few doors away. Our bed was comfortable however the room was very small and basic and bathroom even smaller. It was very hot and with the window open, even though we were on the 6th floor, the noise from the street...

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Helpful?
Thank Mareesa B
Dietmar S, Manager at Ibis Augsburg Hauptbahnhof, responded to this review

Dear Mareesa B, Thank you for taking the time to give us your feedback concerning your stay with us. Regretfully, your stay did not meet your expectations and you were not satisfied with our service provided. It is our priority to give you the best possible experience and we are sorry to hear about the issues with your room. We...

Cambridge, United Kingdom
Reviewed 11 February 2017 via mobile

The location was convenient and the staff were friendly which were the positives. The bathroom, especially the shower is tiny. Barely space in there. The walls are obviously thin as I could hear every movement in the corridor. This meant that when I was trying to recover from my flight, I was woken by people in the corridors. Not great...

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Helpful?
Thank Kai M
Dietmar S, Manager at Ibis Augsburg Hauptbahnhof, responded to this review

Dear Kai M,Thank your for taking the time to share your experience about your stay at our hotel. We are happy to read that you enjoyed the service of our staff and we have informed our team with your kind words. At the same time we would like to apologize if the room did not meet your expectations. It is...

Stockholm, Sweden
Reviewed 30 January 2017

The room was quite nice but the bathroom was way to small. Felt claustrofobic every time I had to close the door. I also could hear every single noice from the corridor and from the rooms next to mine. Paper thin walls.

Review collected in partnership with Ibis Hotels
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Helpful?
Thank sand_se2017

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Breakfast Available
Official Description (provided by the hotel)
The Ibis Augsburg Hauptbahnhof hotel is ideally located in the city centre, 200 m from the central railway station and other public transport, 500 m from the Rathaus (town hall) and 1.5 km from the Kongresshalle Convention Centre. The hotel has 132 rooms, a bar open 24 hours and a terrace. It has 2 meeting rooms for organising seminars and conferences. Guests on a business trip have WiFi wireless Internet access. There is a public pay parking garage close to the hotel. ... more   less 

Additional Information about Ibis Augsburg Hauptbahnhof

Address: Halderstr. 25, 86150 Augsburg, Bavaria, Germany
Region: Germany > Bavaria > Swabia > Augsburg
Price Range: ₹ 3,746 - ₹ 6,362 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Augsburg Hauptbahnhof 2*
Number of rooms: 132
Reservation Options:
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Also Known As:
Accor Augsburg Hauptbahnhof
Hotel Style:
#2 Best Value Hotel in Augsburg
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Augsburg Hauptbahnhof staff and other travellers.
3 questions
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Newcastle upon Tyne, United Kingdom
over a year ago
Newcastle upon Tyne, United Kingdom
over a year ago

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Questions? Get answers from Ibis Augsburg Hauptbahnhof staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms away from the elevator and with air con that works”
 of 5 bubbles mareesab2016, 13 Feb 2017 | Read review
“Rooms from higher levels have a beautiful view”
 of 5 bubbles andreeam786, 11 Nov 2016 | Read review
“Next to the main station, very short distance to downtown”
 of 5 bubbles 281suleymanb, 26 Aug 2016 | Read review
“away from the main road”
 of 5 bubbles GregorZKC, 22 Jun 2016 | Read review
“Probably all much the same.”
 of 5 bubbles ThomasM337, 21 May 2015 | Read review
5 of 5