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Mercure Hotel Regensburg

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Mercure Hotel Regensburg
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701 Reviews from our TripAdvisor Community

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Showing 201: English reviews
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Salzburg Region, Austria
Reviewed 3 days ago NEW

Very comfortable and clean hotel with really helpful and professional staff. It is outside the town so not handy for tourist stays and is in a rather downbeat area. It does however have a great restaurant and is very handy for the autobahn so great for an overnight break en-route.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 799eric
Reviewed 5 days ago NEWvia mobile

Rooms cosy, bathroom is clean, parking underground which is added security. Area immediately around isn't that good to look at. Beds nice and firm, good lighting. The food is just brilliant. Gentlemens cut of steak is to die for. Fried potatoes with onion and a cheeky free starter of mushroom shot glass clear soup and homemade bread was really appreciated....

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Helpful?
Thank Tiredeyes69
Team M, stellvertetende Empfangsleitung at Mercure Hotel Regensburg, responded to this review

Dear Guest, wow what a great feedback, thank you for that. We are happy to hear you have felt comfortable with our rooms especially the bed. That you could have died for the steak and that you have enjoyed the food, we truly appreciate. We looking forward to welcome you here in Regensburg with us again. Best Regards D.Daechert

Zurich, Switzerland
Reviewed 5 days ago NEWvia mobile

Lousy internet connection. Old bed with mattress that must have been used for ages. Shower water not hot enough. Funny carpet floors in rooms. The hotel is in an industrial area with nothing nearby. Breakfast is good.

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Helpful?
Thank Oooo1
Team M, stellvertretende Empfangsleitung at Mercure Hotel Regensburg, responded to this review

Dear guest, thank you for taking the time to tell us about your experience during your stay. We are sorry to hear that we could have not convinced you while you were here with us. We do have different room categories you might try and give us the chance with your next stay. We appreciate the positive feedback to our...

Reviewed 1 week ago NEWvia mobile

Hotel is well located a few minutes from the city center, with free parking. Personnel very polite and helpful. Room is good enough, with everything one would expect for this price range (mini fridge, TV, coffee machine, free wifi) . The restaurant is very good, although a bit more expensive than city restaurants.

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Helpful?
Thank Arruda28
Team M, stellvertretende Empfangsleitung at Mercure Hotel Regensburg, responded to this review

Dear Guest, wow what a great feedback. We love to hear that you were happy with the rooms, the location, the treatments, the restaurant and our polite and helpful staff. We looking forward to welcome you again here in Regensburg with us. Best Regards D.Daechert

Reviewed 1 week ago

Single room was clean but a bit small.Fitness and wellness area could not be used because was under refurbishment. Good Wi Fi in the room.Good breakfast. Parking(one part of it) area is in a garage around 150 my away from the hotel.It is close to the highway.

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Helpful?
Thank Catalin C
Team M, Assistant Front Office Manager at Mercure Hotel Regensburg, responded to this review

Dear Catalin C, thank you very much for sharing your opinion to your stay in our hotel. We are happy to hear your positive feedback to our breakfast, Wifi and the clean single room you were staying in. The renovations in our spa and fitness area will end within the next two weeks. We would love to welcome you again...

Wilhelmshaven, Deutschland
Reviewed 2 weeks ago

We only stayed a night. The staff was very friendly. The room was spacious and clean. The bathroom quite newly renovated. Free wifi and parking. The hotel supplied a cot and a highchair for our daugther. Unfortunately sauna was being renovated. They did offer a substitute 10mins away but we didn't feel like going there at night. Breakfast was good...

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Helpful?
Thank Dana S
Team M, stellvertretende Empfangsleitung at Mercure Hotel Regensburg, responded to this review

Dear Dana S, wow what a wonderful positive feedback, we truly appreciate that. It is a pleasure to hear that you have been happy about the friendly staff, our renovated rooms, free wifi and free parking. We will be done soon with the renovation in our spa and fitness area and we would love to welcome you here in Regensburg...

Dusseldorf, Germany
Reviewed 6 January 2017

Everything was good, from staff, to nice rooms. Great parking facilities and are free which is a nice touch. Recommend it to anyone staying short or longer stays in Regensburg. Close to Autobahn 3 which will take you to many places, good for day trips as well.

Review collected in partnership with Mercure Hotels
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Thank Krisztina H
Zagreb, Croatia
Reviewed 5 January 2017

Review collected in partnership with Accorhotels.com
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Thank starkk2017
Reviewed 2 January 2017 via mobile

For the purpose of our stay (road trip stop) this was a perfect option. Hotel is very close to the highway, quiet location in an industry park. Fast and very friend staff, excellent breakfast and huge and comfortable room. Parking garage is approx. 100m awake.

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Thank Nela Z
London, United Kingdom
Reviewed 23 December 2016 via mobile

We stayed there only one night as a mini break -on our road trip through Europe.. Hotel is very close to A3 motorway and one of the best we had slept so far ( mainly hotels (and motels)near motorway are 2 and 3*). Very clean and spacious room, good firm mattress but pillows were poor quality.. Coffee and tea are...

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Thank Sandra Š

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Mercure Hotel Regensburg has a convenient location close to the highway and is only 3 km from the historic town centre of the picturesque World Heritage listed city of Regensburg. 159 comfortable rooms and suites, a restaurant and a hotel bar available for the comfort of hotel guests. Hold a meeting or function in our eight spacious conference rooms or relax in our sauna, steam bath or solarium. We offer 120 free parking spaces and a business corner as well as WLAN Internet (charges apply). ... more   less 

Additional Information about Mercure Hotel Regensburg

Address: Grunewaldstr. 16, 93053, Regensburg, Bavaria, Germany (Formerly Quality Hotel)
Region: Germany > Bavaria > Upper Palatinate > Regensburg
Price Range: ₹ 4,025 - ₹ 6,921 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Regensburg 4*
Number of rooms: 159
Reservation Options:
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Also Known As:
Accor Hotel Regensburg
Hotel Style:
#1 Luxury Hotel in Regensburg
#3 Best Value Hotel in Regensburg
#3 Family Hotel in Regensburg
#7 Romantic Hotel in Regensburg
#10 Business Hotel in Regensburg
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Regensburg staff and other travellers.
3 questions
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over a year ago

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Questions? Get answers from Mercure Hotel Regensburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a room at the end of a floor and even though the hotel is quite close to the main road, it was quiet.”
 of 5 bubbles 542kita, 4 Sep 2016 | Read review
“higher floor is definitely better”
 of 5 bubbles AvA0527, 24 Jul 2016 | Read review
“Important to have food and drink and all you need because there is nothing around the hotel.”
 of 5 bubbles 678sanjap, 11 Oct 2015 | Read review
“The area is out of city so no views most rooms I would think would be quiet as in area where there are offices”
 of 5 bubbles patw744, 3 Oct 2015 | Read review
“We knew the rooms would be a little smaller then we were used to so we opted for a king mom and that was good.”
 of 5 bubbles robinstr628, 21 Sep 2015 | Read review
5 of 5