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Novina Hotel Sued West Park

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Novina Hotel Sued West Park
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129 Reviews from our TripAdvisor Community

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Showing 34: English reviews
Reviewed 4 weeks ago

The hotel host was very impolite. Disagreed to let him make our ID copies he called the police on us, was not kind. We felt like criminals. Breakfast was without service (need to ask for drink machine refill, staff do not take off used dish plates from table) very unclean. I do not recommend to stay in this hotel.

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Helpful?
Thank Audrius K
CarstenHI, Manager at Novina Hotel Sued West Park, responded to this review

Dear Audrius, thank you for your feedback and the description of the experience during your stay at the NOVINA HOTEL Südwestpark Nuremberg. We are legally obligated to check the current address of the residence, also pass numbers with foreign guests. It is a pity that you describe a different situation here, because ultimately your behavior against the employees has caused...

Reviewed 8 December 2016

Room was nice enough and staff friendly. About 15 min drive into town center and well worth the money saved. Breakfast was included and was excellent. Free wifi and gym was acceptable for a cardiovascular workout.

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Helpful?
Thank Shelley J
Management response:

Dear Shelley J, thank you very much for your Review and are looking Forward to welcoming you again anytime. Best wishes, your NOVINA HOTEL Suedwestpark - Guest Relation Management

Munich, Germany
Reviewed 19 October 2016 via mobile

Since it is a 4* hotel we were expecting a little bit more from Novina. Honestly the room was not a 4* hotel room, a 3* with some extra space would sound ok indeed. The breakfast was nice with plenty of options but we believe it could still improve to reach a typical 4* kind of breakfast. We were also...

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Helpful?
Thank Henrique C
Management response:

Dear Mr. Candeias, first of all we would like to thank you for your feedback and assure you that we will exhaust all possibilities to improve all kinds of service we provide - due to onlinereviews we keep in touch with our customers everytime. After double-checking your reservation we could see that a double room was booked incl. a child...

Brussels, Belgium
Reviewed 27 July 2016

Made a one night stop at this hotel situated in a quiet business neighbourhood. The outside and reception looks clean and 'chic' like a 4 star should. Receptionist was almost friendly. We got a room on the third floor. The hallway smelled like cigarette as well as our (hot) room. I was hoping that the AC was going to give...

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Helpful?
Thank DavidVanHees
CarstenHI, Manager at Novina Hotel Sued West Park, responded to this review

Dear DawdaWym, thank you for your review. Each comment will help us to improve our service and quality. We apologize for this incident and hope our staff from the reception brought you the extra towels. We´d love to welcome you at anytime and convince you from our benefits. Best regards NOVINA HOTEL Suedwestpark Nuremberg

Wigan, United Kingdom
Reviewed 22 July 2016 via mobile

The place is overpriced, service is rubbish, room had problems. I've arrived here at around midnight for a one night business stay. I've got room 412 and the first thing I've noticed is there is a problem with the shower. The shower holder was so worn that the shower always points towards the cubicle door no matter what you do....

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Helpful?
Thank Ben V
CarstenHI, General Manager at Novina Hotel Sued West Park, responded to this review

Dear Ben V., thanks for your rewiev and the description of your stay. I'm very sorry that you have reason for complaint. The experienced does not reflect what we offer our guests service and customer satisfaction. I have spoken with the responsible employees and initiated measures to prevent recurrence. I apologize for the technical circumstances in the shower, we have...

surrey
Reviewed 19 July 2016

This is the second time we have stayed here due to my husband competing in the Iron Man challenge. The hotel is in a Business park so not a lot going on, however if you want it just for a base like we did you have everything you need here.. The hotel rooms could do with an update but super...

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Helpful?
Thank rjcc007
CarstenHI, General Manager at Novina Hotel Sued West Park, responded to this review

Dear rjcc007, thank you very much for your review here and your comments. Specially your request for more english programmes i´ll take to check and adjust the offer on the tv´s. I look forward to welcome you and your husband latest at the next Iron Man back with us. Best regards Your NOVINA HOTEL Südwestpark Nuremberg CarstenHi General Manager

London UK
Reviewed 28 May 2016

Stayed here a couple of nights whilst attending trade fair in Nuremberg. The hotel is situated in an office complex which is very peaceful in the evening. A Netto supermarket is nearby as are some restaurants and bars. The room was very comfortable and well appointed although there was no safe nor tea and coffee making facilities. The bathroom was...

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Helpful?
Thank Happytiler
NovinaHotels, General Manager at Novina Hotel Sued West Park, responded to this review

Dear Happytiler, thanks for your feedback about your stay in our house during the fair. Your note with tea- and coffee making facilities we are planning to integrate this in, in the future as included amenities in some rooms. We would be pleased if you visit us again, outside the fair periods Nuremberg is always worth for a trip. Best...

manchester
Reviewed 30 January 2016 via mobile

Best choice hotel for a short business stay. Most important for me is clean and tidy and this hotel oozes cleanliness... Central location 10 minutes from the NCC and Nuremberg central.. Would recommend to any business traveler heading to Nuremberg

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Helpful?
Thank Mottibam
CarstenHI, Manager at Novina Hotel Sued West Park, responded to this review

Dear Mottibam, thank you for your great reply. Our Team give everyday their best to offer a pleasant stay with us. We hope to see you soon. Best regards NOVINA HOTEL Südwestpark - Guest Relation Management

Varca, India
Reviewed 15 November 2015

This hotel is located directly within Südwestpark, an industrial zone about 15 minutes’ drive away from Nuremberg city centre. The location is ideal if you are doing business in Südwestpark and my business contact was just within walking distance. I found the WI-FI connection to be good but the lighting in the room was dim and not suitable for reading....

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Helpful?
Thank 1939Travelguy
Surrey, England
Reviewed 10 June 2015

Whenever we visit Nuremberg on holiday, we try to book the SWP. This was our fifth or sixth visit to this hotel in the last five years and we think it's terrific. It's quiet (very important for us as we live in a quiet area and find the city centre too noisy) but it's very easy to get to the...

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Helpful?
Thank H0lidayM0nster

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The NOVINA HOTEL Suedwestpark Nuremberg has 252 modern rooms, one restaurant and a huge conference center with an area of over 1200 square meters. The hotel is located in a business park surrounded by lots of green corridors. Due to our central position in the middle of the tri-city area of Nuremberg- Fuerth- Erlangen the Old Town of Nuremberg, the fairground and the airport are in easy reach. ... more   less 

Additional Information about Novina Hotel Sued West Park

Address: Suedwestpark 5, 90449 Nuremberg, Bavaria, Germany
Region: Germany > Bavaria > Franconia > Middle Franconia > Nuremberg
Price Range: ₹ 5,661 - ₹ 10,095 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novina Hotel Sued West Park 4*
Number of rooms: 252
Reservation Options:
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Also Known As:
Sued West Park Nuremberg
Hotel Style:
#22 Luxury Hotel in Nuremberg
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Questions & Answers

Questions? Get answers from Novina Hotel Sued West Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th floor seems to have AC”
 of 5 bubbles DavidVanHees, 27 Jul 2016 | Read review
“Air Con rooms only on top floor (7th)”
 of 5 bubbles rjcc007, 19 Jul 2016 | Read review
“Take a room at the highest floor”
 of 5 bubbles 1939Travelguy, 14 Nov 2015 | Read review
“Ask for one with air-con”
 of 5 bubbles H0lidayM0nster, 10 Jun 2015 | Read review
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