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The Charles Hotel

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The Charles Hotel
The Charles Hotel
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1,394 Reviews from our TripAdvisor Community

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Showing 936: English reviews
Norman, Oklahoma
Reviewed yesterday NEW

This was our second visit to stay at the Charles in Munich. The hotel is located within a short walk from the Hauptbahnhof, so it is easy to get around to anywhere you want to go. Apparently, nothing is too much trouble for this well-trained and uber-professional staff. We arrived on an early flight from the states, and they were...

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Thank SueCliff52
Reviewed 1 week ago via mobile

The Charles Hotel is a centrally located luxury hotel with the typical Rocco Forte feeling! Great staff in all departments from reception to concierge, restaurant, bar... everybody was kind and helpful! Rooms are very spacious and well-designed. We enjoyed the generous SPA, great fitness facilities. You reach the main pedestrian areas in downtown within a five-minute walk. The Charles Hotel...

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Thank Timo D
Management_TCH, PA to General Manager at The Charles Hotel, responded to this review

Dear Guest, Thank you so much for writing this lovely review of your recent stay at The Charles Hotel. It was such a pleasure having you with us and we are so pleased to learn that you enjoyed your stay so much and the team were able to make you feel so welcome, from arrival to departure. Your comments were...

Balinge, Sweden
Reviewed 1 week ago

Great stay, nice room, super friendly staff and a breakfast to die for... Breakfast had the best service we have encountered. Close to Hauptbahnhof, only a medium walk to Altstadt centre. On the downside: Room was a bit to cold, and high speed internet costed extra. TV selection was outdated. Fantastic spa, but all chairs by the pool were occupied...

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Thank Mats E
Management_TCH, PA to General Manager at The Charles Hotel, responded to this review

Dear Guest, Thank you for your comments in regards to your recent stay with us. Whilst we were happy to read that you enjoyed your guestroom, the breakfast and our hospitality, we were very concerned to read about the aspects of your stay you have expressed disappointment with. Please accept our sincere apologies. We hope you will be pleased to...

Melbourne, Australia
Reviewed 1 week ago via mobile

We have spent almost a week at The Charles and have been totally impressed. Exceptionally attentive and warm staff from reception, to housekeeping and the front doors. We have been made to feel totally welcome. The room is classically styled, well proportioned and has a view over the gardens. The room is quiet, with a very comfortable bed, silent air...

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Thank Andrew S
Management_TCH, PA to General Manager at The Charles Hotel, responded to this review

Dear Guest, What a great review, thank you very much indeed! It has been our absolute pleasure to welcome you to The Charles Hotel and we are glad to learn that we had succeeded in delivering a true service to you throughout your entire stay. We are grateful for your comments and kindly thank you for recommending us to other...

Luxembourg City, Luxembourg
Reviewed 1 week ago

This is the greatest hotel in Munich and one of the best in Europe. The location is great with a 10 minute walk to the old city. The lobby area staff are extremely helpful and very well informed about anything that might interest a visitor. Rooms are clean and spacious and so is the marble bathroom. Breakfast was super. I...

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Thank coastalux
Management_TCH, PA to General Manager at The Charles Hotel, responded to this review

Dear Guest, Thank you very much for letting us know your thoughts on your most recent stay at The Charles Hotel in Munich. We feel honoured by your comments and sincerely thank you for your appreciation towards our hotel and hospitality. We would love to welcome you back again on many morr occasions. Sincerely, The Charles Hotel Team

London, United Kingdom
Reviewed 1 week ago via mobile

We arrived late Friday to a warm welcome by the hotel, the guy at reception was very helpful and check in was quick, we had been upgraded and the room was pleasant with everything you need. The room was modern and clean. Breakfast was a Buffett and offered a great select of food. Hotel very helpful in providing info on...

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Thank TheEleys
Management_TCH, PA to General Manager at The Charles Hotel, responded to this review

Dear Guest, We are thrilled to read your fantastic review and to see you truly have enjoyed the festive Christmas Season at The Charles Hotel. Thank you so much for your wonderful comments. We look forward to welcoming you back again soon. Warm regards, The Charles Hotel Team

Glasgow, United Kingdom
Reviewed 2 weeks ago

This is an extremely well located hotel. The staff are excellent, the rooms clean and spacious; ours had an excellent view over the old botanic gardens towards the city centre. Very good breakfast buffet. Excellent spa facilities - among the best I have encountered.

Review collected in partnership with this hotel
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Thank T4370HPvincentb
Management_TCH, PA to General Manager at The Charles Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience with Tripadvisor. It is always a great pleasure to read feedback such as yours and we are thrilled to learn that you enjoyed your guestromm, the Spa, our location and service. We all look forward to welcoming you back again soon. Best regards, The Charles Hotel Team

Reviewed 2 weeks ago

When we made the reservation, we thought this hotel is a little "off-center", but when we got here we found out this is a great advantage. The busy streets of the city center are just 3 minutes walk, aut the hotel is in a quiet street opposite a nice park, and we loved it. The rooms are very large and...

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Thank עמי מ
Management_TCH, PA to General Manager at The Charles Hotel, responded to this review

Dear Guest, Thank you for taking the time to write such a glowing review following your stay at The Charles Hotel. We are delighted to read that you enjoyed all aspects of your time with us and hope to welcome you back again soon! Best wishes, The Charles Hotel Team

Bristol, United Kingdom
Reviewed 2 weeks ago

Chose this hotel on the strength of the TripAdvisor reviews but was disappointed by the ambiance and ongoing service. Good, professional,welcome from the staff on the front desk and there was a nice touch when they remembered my birthday with a note and a small gift of chocolates in the room. My wife and I asked for tea making facilities...

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Thank MistaPeta
Management_TCH, PA to General Manager at The Charles Hotel, responded to this review

Dear Guest, Thank you for staying with us at The Charles Hotel and for your detailed review. We are delighted to hear that you enjoyed your arrival experience as well as The Charles Spa. However, we are sorry that you didn't enjoy your stay as much as you should have, primarily as a result of the service shortfalls. Please accept...

London
Reviewed 2 weeks ago

We have stayed at other RF properties and this one did not disappoint. Excellent location, hospitality, comfort and service. The staff are simply outstanding. Dining options were somewhat limited although the quality was impeccable. We travelled with our two sons, ages 6 and 8, and the kids menu went down like a treat. Our connecting rooms were extremely comfortable. In...

Review collected in partnership with this hotel
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Thank Andres B
Management_TCH, PA to General Manager at The Charles Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your review of your recent stay at The Charles Hotel. We are pleased to hear that you had a wonderful experience and sincerely appreciate your kind words on our hospitality. We do hope to have the pleasure of welcoming you back soon. Best regards, The Charles Hotel Team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The hotel is situated near the Old Botanical Garden, close to exclusive shopping areas,such as Theatinerstrasse and Maximilianstrasse. All 160 rooms and suites are bright and appointed with a large bathroom decorated with original Nymphenburg porcelain. Enjoy modern botanical bistronomy in the Sophia's Restaurant & Bar with sun terrace. Our The Charles Spa with pool, sauna, steam bath and fitness room is another highlight for your well-being. ... more   less 

Additional Information about The Charles Hotel

Address: Sophienstrasse 28, 80333 Munich, Bavaria, Germany
Region: Germany > Bavaria > Upper Bavaria > Munich
Price Range: ₹ 17,608 - ₹ 41,982 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Charles Hotel 5*
Number of rooms: 160
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Agoda, Priceline, Cheap Tickets, Travelocity and Jetsetter so you can book your The Charles Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Forte Munich
Munich Forte
Hotel Style:
#1 Romantic Hotel in Munich
#1 Spa Hotel in Munich
#1 Luxury Hotel in Munich
#2 Business Hotel in Munich
#2 Family Hotel in Munich
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Questions & Answers

Here's what travellers have asked, with answers from The Charles Hotel staff and other travellers.
21 questions
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Questions? Get answers from The Charles Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overlooking the park”
 of 5 bubbles coastalux, 10 Jan 2017 | Read review
“The best view is facing the Park at the front of the hotel”
 of 5 bubbles _I4964LQ, 5 Jan 2017 | Read review
“Worth ticking the box for upgrade on arrival.”
 of 5 bubbles MistaPeta, 5 Jan 2017 | Read review
“Ask for a room on a corner if you are able - quieter and good views.”
  • Walk through robe
 of 5 bubbles MissyKafoops, 19 Dec 2016 | Read review
“Very calm hotel”
 of 5 bubbles maire_10, 4 Dec 2016 | Read review
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